How do I reset my securtiy questions.  I have been going around in circles

I am trying to buy a song in I Tunes, I have forgotten my security questions.  I follow through until I get Browser unavailable
have clicked on other support, contact us, with no success I would just like to talk to someone.

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

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  • How can i reset my securtiy questions while the is no option for rescue email ?

    i know the basic way to rest a secrity quetions but whats bothering me is that i cant download any paid app from my i phone till i answer my securty qeustions which i dont remember and whenever i go to https://appleid.apple.com and enter my ID i dont have the rescue email option to add an email or the change my securty questions option too , please help

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
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  • How do I l download 4.21. I keep going around in circles.

    Can someone send me the direct link to the download. I keep going in circles. I know am overlooking it, but at this point I am about to scream!!!
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    I would suggest a reset of the iPhone before attaching to iTunes 10.1.
    Reset being Home and Power/Sleep button held together for 10 secs or so until the Apple logo appears.
    Wait till the phone is fully booted then connect and Restore under Summery/Version tab ( NOT as a new phone) and the update will come up.
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  • Can someone please tell me how I can email this stupid company to get technical help. I have been going round in circles on the website "so called support" and getting nowhere. All I am trying to do is install my ITUNES on another drive partition

    I have installed ITUNES 5 times, each time telling it where I want my media folder Drige G: as my main drive is filling up. Yet after installing, and re-downloading my music it still puts it in Documenets and setting on my C drive. Is the ITUNES software so backward?
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    Dr Traed-
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  • Please somebody out there must know , bought storage on icloud thinking was same cloud on xbox , receipt says i can cancel in 15 days money back but not how to do it , no link for that , just going around in circles , they ask for serial no,dont have?

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    You can cancel an iCloud storage upgrade but only within 15 days of buying:
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  • How do you reset your security question on App Store ?

    I Have been trying to buy things on my Apple Store on my phone because I have $15.00 on the account but when I try to buy thing it asks for the security questions but I don't rememover the answers to them how do I reset my security questions with that $15.00 still on my account?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (114711)

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • TS1424 I forgot the security/questions, How can I reset my security questions?

    I need a small help please. How can I reset my security/question because I forgot the answers.
    But still I know my Apple ID's password and I can access to my ID.
    Please there is anyone can help me?
    Thanks
    Hana

    Hi Niel,
    Thanks a lot for your considering my email.
    But when I creat the my Apple ID first time I did not put any email the Rescue Email Address I keep it empty.
    What I should do now to reset my security questions?
    Please I need urgent help or advise.
    Thanks
    Hana

  • How i can reset my security questions without rescure email

    Hi
    How i can reset my security questions without rescue email because i didn't have it i  to solve this problem  but i failed and my account is blocked i can buy anything from store please someone help me to solve this with all step by step and all links I'm so confusing
    Thanks

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How can I reset my security questions so I can buy an app?

    How can I reset my security question so I van buy an app because I am using for the first time my credit card to buy an app and I can't remember some answears .I have made  my Apple id 2 years
    Ago

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101674)

  • How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

    I need help please! How do I reset my Security Questions? I dont remember them, and its not letting me purchase anything.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96639)

  • I don't have a rescue email and how I can reset my security question answers

    I didn't set the rescue email when I created my app ID, How can I reset my security questions answer? I have forgotten the answers which almost drives me crazy

    You won't be able to add a rescue email address until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

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