How do I reset Outlook in Lumia 2520?

Hi,
I did something wrong in Lumia 2520 Outlook settings. It does not work but I'm not able to change the settings either. How do I reset Outlook to be able to start from the beginning?
Moderator's note: The post was moved to the most appropriate board.

Hi, k4955. Welcome to our community. Is there any error message when trying to delete your account? Have you already tried resetting the device? Note that if you are going to do this, your important documents will be deleted. So, make sure to create a backup. If in case you haven't tried it yet, here's how: Nokia Lumia 2520 - How can I reset my Lumia 2520 to factory conditions?. Link is intended for the UK, but this will work regardless of your location. We look forward to your reply.

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Lumia 2520 Windows RT 8.1 Tablet unable to activat...

About a week or so ago, my Nokia Lumia 2520 tablet with Power Keyboard (purchased through Telstra in Australia) wouldn't start and took me to the Windows RT 8.1 Recovery options. After unsuccessfully trying to use the recovery options to do a refresh, I decided to do a full Reset as all my data was either stored on a MicroSD card or in OneDrive.
Unfortunately, the device has not worked since. The cause of the problem is that when I reset the device (effectively doing a reset to factory default) and then going through the initial set up of Windows RT 8.1, I am advised that I need to activate the device, but the device failes activation and I am getting an error, Error code: 0xc004f012 the licensing software service reported that the call has failed because the value for the input was not found.
I am unable to use Microsoft Office as I am advised it isn't licensed and about 75% of Windows updates fail. I have now reset the device a few times, but I am getting nowwhere.
I rang and spoke to Nokia Australia Support today on 1300 366 733 and they advised me to search and run a command "slui 4", which started a wizard to perform a phone activation, but after selecting Australia as the country, the next windows, which is meant to provide the number to call and provide the installation ID from which I am meant to get an confirmation ID to enter. Unfortunately, the details of the telephone number and installation ID are never displayed, with the circling little dots going for ever!!
In essence, the Windows Activation process is looking for a Windows Product Key, which is not provided. Consequently, I am being asked for a Product key for Windows RT 8.1 even though you don't get one.
Although I will try with Nokia Support again tomorrow, I am starting to getting desperate! Any help will be greatly appreciated.
Regards,
DB Jones
PS Does anyone know how to change your alias. My alias was created by accident.
Solved!
Go to Solution.

The date/time is it correct in your tablet? adjust de date and try again to test.
DBJOn wrote:
About a week or so ago, my Nokia Lumia 2520 tablet with Power Keyboard (purchased through Telstra in Australia) wouldn't start and took me to the Windows RT 8.1 Recovery options. After unsuccessfully trying to use the recovery options to do a refresh, I decided to do a full Reset as all my data was either stored on a MicroSD card or in OneDrive.
Unfortunately, the device has not worked since. The cause of the problem is that when I reset the device (effectively doing a reset to factory default) and then going through the initial set up of Windows RT 8.1, I am advised that I need to activate the device, but the device failes activation and I am getting an error, Error code: 0xc004f012 the licensing software service reported that the call has failed because the value for the input was not found.
I am unable to use Microsoft Office as I am advised it isn't licensed and about 75% of Windows updates fail. I have now reset the device a few times, but I am getting nowwhere.
I rang and spoke to Nokia Australia Support today on 1300 366 733 and they advised me to search and run a command "slui 4", which started a wizard to perform a phone activation, but after selecting Australia as the country, the next windows, which is meant to provide the number to call and provide the installation ID from which I am meant to get an confirmation ID to enter. Unfortunately, the details of the telephone number and installation ID are never displayed, with the circling little dots going for ever!!
In essence, the Windows Activation process is looking for a Windows Product Key, which is not provided. Consequently, I am being asked for a Product key for Windows RT 8.1 even though you don't get one.
Although I will try with Nokia Support again tomorrow, I am starting to getting desperate! Any help will be greatly appreciated.
Regards,
DB Jones
PS Does anyone know how to change your alias. My alias was created by accident.Te

Lumia 2520

I have a Lumia 2520 and a Lumia 928. I understand that these can be linked (or synced) to each other and to my desktop, but have no idea how to do that. Can anyone help? I know some things can be moved around via skydrive, but I understand it can also be done through another method involving a live.com e-mail???

Are all three, including the desktop, if your desktop is on Win 8. If on Win 7, and using Outlook, add your Live ID mailbox to Outlook and it will sync to all the data as well. If not using Outlook, you are likely just accessing your info via Live.com. Your MS ID doesn't have to be a live.com address, It can be a hotmail.com, or outlook.com or even an msn.com e-mail address. When initially setting up your 928, you likely used one, or set one up.
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Hello everyone,
I have a Lumia 2520 tablet... I want to do a hard reset on it but every time I tried shows me a message says: '
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What can I do...?
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Hey there,
Please could you try the steps within this article here:
https://www.microsoft.com/en-us/mobile/support/product/lumia2520/product-troubleshooting/.
Please let us know how this works out
Regards,

Lumia 2520 Power Keyboard Battery Level

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My Lumia 2520 with Nokia Power Keyboard shows Battery #1: Fully charged (100%) and Battery #2: 0% available (plugged in, charging). However, even after more than 8 hours plugged in and showing "charging", Battery #2 never shows more than 0%.
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Hi, auchindrain. How's your tablet now? If you're still having the same issue, best to try the troubleshooting steps shown at this link: Lumia 2520 - Need help in fixing a problem?. Note that this link is intended for a specific region; search the same FAQ in the local MS Mobile support page: MS Mobile - Change locale.
We'll wait for your response. BTW, welcome to the Microsoft Mobile Community!

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How to set up volume of lumia 535?

you want to reset audio volume in Lumia 535?
hold power button and press volume down key until that phone vibrate, after that you can set volume back
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find support based on your location and language
http://www.microsoft.com/en/mobile/support/locations/

Hardbuttons on Lumia 2520 tablet have stopped work...

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Hi, mattypaul. We appreciate your time visiting the Microsoft Mobile Community. We can't confirm if it's a software related issue, but there are troubleshooting steps we can try to further identify it. Can you confirm that the fixes you've already tried are the ones given here: http://www.microsoft.com/en-us/mobile/support/product/lumia2520/product-troubleshooting/? Note that the link is intended for the US, but it's still applicable regardless of your location. We'll wait for your reply.

Nokia Lumia 2520 serial number?

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Nokia Lumia 2520 Power Keyboard

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I'm greatly satisfied with the tablet so far. I have no doubts it's a fantastic product.
However, I've come to a crossroads with the keyboard. I'm greatly disappointed in the false advertisement.
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I'd like to keep the tablet, but I'm not about to pay upwards of $120 for something that was supposed to come with it. I'll return it before that happens.

your only option of those peovided is to return it. you may recommend further training for the sales reps as well. the rep will hopeflly learn as $500 is a decent chunk of commission lost.

Lumia 2520 Screen Jumping Problem

Hi.
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Kind Regards, JR

Hi, jrfin.
Welcome to the forum!
How's the tablet doing? Did you happen to solve this issue? If yes, that would be a good news. If no, check this and try the listed workarounds: http://www.nokia.com/us-en/support/product/lumia2520/product-troubleshooting/. Just take note that the link is intended for US region. If you are from a different one, go here: http://www.nokia.com/global/support/locations/.
We will wait for your update about the outcome.

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If anyone knows how to disable A-GPS in lumia 720 cause it disturbs my build in GPS since some days?

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How do you reset an i pad to factory settings?

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strines wrote:
Do you think this will resolve a problem I have which is that I can't send e mails anymore using outlook.com on my i pad?
No, you can try Reset and see if that helps.
http://support.apple.com/en-us/HT201559

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How do I reset Outlook in Lumia 2520?

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