How do I reset Safari..? I think I have a Trovi virus - anyone have any ideas..?

Since installing Yosemite, I now seem to have a Trovi virus in my Mac.  I'm trying to reset Safari as part of the process to rid the computer of this virus.  I can't seem to find where to do this now.  Recent updates has changed where to find the reset safari tab.  Anyone have any ideas on this or the Trovi Virus..?

You may have installed the "SearchProtect" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchDaemons/com.perion.searchprotectd.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.perion.searchprotectd.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Applications/SearchProtect
~/Library/Application Support/Firefox/searchplugins/MyBrand.xml
~/Library/Application Support/Google/Chrome/External Extensions/fjadmdmahkpbhgbmmkiiaanlnlekelmn.json
~/Library/Application Support/Mozilla/Extensions/{ec8030f7-c20a-464f-9b0e-13a3a9e97384}/[email protected]
~/Library/Internet Plug-Ins/TroviNPAPIPlugin.plugin
~/Trovi
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Quit and relaunch Safari. From the menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Trovi" or "palmall" in the description. If in doubt, uninstall all extensions.
Reset the default search engine and home page to what it was before.
"SearchProtect" may be distributed along with two other applications: "MacKeeper," which is a scam, and "ZipCloud," which, if not actually a scam, has a dubious reputation. Ask if you need instructions to remove those items.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination  command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Similar Messages

  • I keep getting emails saying my password has been changed , everytime i go reset it with stronger passwords, but it keeps happening, anyone got any ideas?

    Hi all, I keep getting emails saying my password has changed, I have now reset my password 4 times in the last 2 weeks with stronger and stronger passwords and have also changed my security questions, anyone got any ideas how to resolve this problem?

    No.   I am a volunteer, not always on good terms with Apple either.   I'm sorry I don't seem to have helped but what I told you is what I would tell anyone in your situation.
    I hope Thomas r won't mind me pasting one of his replies, but the thread is so long it could be daunting.   Thomas knows about these things.
    ******  Courtesy to Thomas r.
    As has already been pointed out earlier in this topic, the issue is either a repeated phishing attempt (in which someone sends you a faked e-mail, directing you to a faked site, which tries to get you to "log in" so that the hackers can get your ID and password) or someone is repeatedly trying to get access to your account. I'm guessing the latter is more likely... someone's repeatedly trying to reset your password, for who knows what reason, and they're trying repeatedly because they're never getting the password reset e-mail. (Why they would expect to receive that e-mail I don't know... people are stupid.)
    Make sure your Apple ID has a good, secure password. (There is no need to reset your own password to do this, just go toappleid.apple.com and change it.) I'd also advise turning on two-factor authentication to further protect your Apple ID:
    Apple introduces two-factor authentication
    This will prevent password reset attempts, as it will not be possible to even start the password reset process without having access to the device used to receive the code used as the second identification factor.
    Hope this helps.

  • How do i reset safari and what items should I check or delete?

    How do I reset safari and what items should I check or delete

    Reset Safari. OS X 10.8 Mountain Lion/ Safari 6
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Check the box beside each item you want to reset.
    No need to check the box beside "Remove saved names and passwords".
    Click "Reset".
    For more info:  http://support.apple.com/kb/PH11914
    Best.

  • How do I reset Safari version 8.0.4 ?

    How do I reset Safari version 8.0.4 ?

    Click Safari in the Safari menu bar and then "Clear History and Website Data...".
    What this does?
    https://support.apple.com/kb/PH19215?locale=en_US

  • How do you reset Safari if Reset has been changed to 'Clear History and Website Data'

    On my Macbook Pro, OS X 10.10.2, How can I reset Safari if the Reset has been replaced with 'Clear History and Website Data'

    Hi feijoada (and hi Yang ,
    The 'Form Values' file stores various autofill details - you didn't mention that file earier - did you also try moving that to the Desktop and retrying Safari to see if that was the problem? It can be found in the /Users/YourUsername/Library/Safari folder as well.

  • When I open Safari, I always type command-plus to enlarge the view.  However, I can't figure out how to permanently set the Safari screen to this view setting in the preferences.  Any ideas?

    When I open Safari, I always type command-plus to enlarge the view.  However, I can't figure out how to permanently set the Safari screen to this view setting in the preferences.  Any ideas?

    Sorry, but you must Command + for every page. It's not permanent.
    If you haven't tried yet, check out Zoom in Safari > Preferences > Accessibility

  • HT201363 how i can reset my security question without a rescue email? i have 10 dollars on it.

    how i can reset my security question without a rescue email? i have 10 dollars on it.

    Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'.

  • When I open Safari, it just hangs up. I cant get to the menu to reset and i cannot find the apple.safari.plist folder in the preferences folder. Anyone have any suggestion?

    When I open Safari, it just hangs up. I cant get to the menu to reset and i cannot find the apple.safari.plist folder in the preferences folder. Anyone have any suggestion?

    Alright, I figured it out. I found the Preferences.plist in the ~/Library/Preferences/SystemConfiguration folder. I deleted it and restarted my macbook. Now Safari works!

  • How do i reset administrator password if i forgot password and do not have start up disk

    how do i reset admin password if i forgot password and do not have start up disk

    http://osxdaily.com/2011/04/25/change-admin-password-mac/
    http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

  • Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work.  Any ideas without needing to reset the ipod?

    Hi, my ipod (2nd gen) won't connect to the internet via Safari or through apps but my email does work.  Any ideas without needing to reset the ipod?

    - Have you tried when connected to other networks?  Maybe the router is blocking the ports used by Safari and the other apps.
    - What kind of network are you using? a personel or bussines?

  • My iPad seems to think today's date is 1st May. Any ideas how to fix it?

    MY iPad seems to think today's date is 1st May. Any ideas how to fix it?

    I think the clock no longer works.
    If you set the time and date to somewhere around 2001, or 2005...it will probably keep the setting just fine. But around 2010, it stopped working.
    Not broken, that is just the way it was made......many years ago!

  • Ipad displays "ipad is disabled connect to itunes", I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?

    Ipad displays “ipad is disabled connect to itunes”, I have tried putting the ipad into recovery mode and then restoring but that does not work. I have also tried doing a hard reset of the ipad and that does not work either. Any ideas?
    My son let one of his friends use his ipad. The next time he tired to use it he could not get it unlocked, I tired to unlock it but it kept telling me that I had the wrong pass code. With out me knowing my son continued to tire until it completely disabled it self.

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I downloaded a word file from an inbox mail (the mail app) onto my iPad2, where is this file stored? How can I delete it if it takes up space in my iPad? Any ideas??

    I downloaded a word file from an inbox mail (the mail app) onto my iPad, where is this file stored? How can I delete it if it takes up space in my iPad? Any ideas??

    Did you ever figure out what happened?
    I had the same experience as you did, but in my case it was a big fat pdf that Mail insisted I had to download before I could view it. As happened with you, I saw the file actually downloading, and after a time I was able to view the pdf. It's been my assumption that the pdf is still somewhere on my iPad, but I have no idea where, nor how to delete it if it is still there.
    Thanks.

  • Since installing iCloud, my iPhone 3GS no longer syncs with my Outlook Calendar and Outlook Contacts.  I don't know what else to try, short of resetting the iPhone and completely reloading as a new device.  Any ideas, anyone?

    Since installing iCloud, my iPhone 3GS no longer syncs with my Outlook2010 Calendar and Outlook2010 Contacts.  I don't know what else to try, short of resetting the iPhone and completely reloading as a new device.  Any ideas, anyone?

    It's good to know.  The Apple instructions for loading iCloud on a PC just seem to have either overlooked or hidden this limit.  The larger problem is that it partially works:  partially and erratically.  So clean-up is great fun.

  • HT201412 My iPad will not boot up, has a think logo running but will not start. Any ideas?

    My Ipad will not boot up, has a think logo running all the time...any ideas. Also had trouble upgrading to ios.6 the computer is not the original one I synved my ipas too. It started OK then failed. Now it will not connect at all to computer...comes up with an error.!!!

    Try DFU Mode Restore. Open iTunes on computer, connect iPhone to computer. Hold both Home and Power buttons for exactly 10 seconds, release Power button, keep holding Home button until iTunes recognizes iPhone in Recovery Mode. Usually about 20 seconds time. Restore iPhone Firmware.

Maybe you are looking for

  • My new 7th gen nano keeps pausing in the middle of songs

    This is the second time I've had this problem. I just returned the other (new) nano to Amazon, and now this one (replacement) has the same problem. Could it be a computer virus? Other family iPods (not gen 7) play just fine.

  • FF 4.0 incompatible with Norton 360. How do I uninstall 4.0 and go back to 3.6?

    I want to back out of FF 4.0 and go to older version 3.6 because I cannot use Norton 360 that I absolutely need and rely on. Can someone send a link about how to uninstall 4.0 and reinstall 3.6?

  • Exporting to iTunes results in a very large file

    I have been making music on Garageband and when I export it to itunes, it becomes a very large file. This makes disables me from being able to post my music on my website or email it. What can I do to make the file smaller? imac G5   Mac OS X (10.4.5

  • My notes have been deleted! Help.

    Ok i'm quite frustrated with this issue now. A couple of weeks ago my iPhone 4S thought it would be a good idea to wipe all of my phone contacts. After some playing around I just turned the iCloud off and then on again and cosequently everyone's phon

  • How to interact with database?

    Hi, I am exploring sampleportal application in Weblogic Portal8.1 SP4. There in login portlet they are using login.jsp file which uses examples.login.DirectorBacking class for login form authentication. DirectorBacking class uses default com.bea.p13n