How do I reset the password of an old login with an email account that no longer exists?
Years ago, I bought songs in the iTunes store with an old email account that no longer exists. I type my answers to the security questions, but the answers aren't working for some reason. So neither of the normal ways to reset a password. Is there a way to be able to figure out or change the password so that I can listen to this music once again?
If you can't get it reset it http://iforgot.apple.com
then you will need to contact Support in your country to try and get access to the account (they can also reset your questions) : http://support.apple.com/kb/HT5699
If you do get access you can then change the primary email address on it e.g. via the Store > View Account menu option on your computer's iTunes ot via http://appleid.apple.com
Similar Messages
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My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account? It seems I must have mis-typed my account information because I can't answer the security questions correctly...
➡ https://iforgot.apple.com/
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How do I change my iCloud ID on my iPhone which an email address that no longer exists
How do I change my iCloud ID on my iPhone which an email address that no longer exists
Welcome to the Apple community.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I changed emails. My user ID will not let me get into my phone to do any updates, but the user id is associated with an email address that no longer exists
What a mess the Apple ID, and associating emails, ID etc has got itself in
I have a new iPad but after 2 days of trying all sorts still can't sync it because it is says it is associated to the other via the iCloud
I can't use my alternate email address to setup a new Apple ID account as it says it's already used or associated, but I haven't knowingly done anything
One message says "This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID."
I am at a complete loss on what to do -
I purchased a bunch of music years ago with an old email account and password and then switched (before I understood about the apple account thing) and now the music will show up on my new computer but I can't authorize it to play because the old account is disabled and I can't remember my password!!!!!!
HELP!!!
Anyone else find a solution to this?
Am I the only idiot who has done this?
Thanks in advanceHey there~ I had a similar experience, when the email I used to set up the account was hacked and subsequently shut down by Hotmail. If you contacted Support to change the name, but not the email address, you will need to do so again.
Also worth noting~ if, at any time, you synced your device to your work computer, you'll need to contact Support to deauthorize it and enable your current one.
Good luck! -
Help How do I change my email addresses so I can verify it for iCloud
change your AppleID
http://appleid.apple.com -
How do I reset the password that allows me to download reader.. I worked with chat help two hours last night - we have reset a password that lets me into my adobe account but in the download reader process that password will not work - where it says Adobe reader wants to change something and please type in password, just vibrates with the dots glowing purple but will not open…. what do I do to reset that password or get it to function. they would not assist me further they said its a free download and I would need to seek help from forums ( all this is new to me )
so "forums" help…what do I do ?
thank you
PLpatricia here again:
I am the system administrator - personal computer
I have been able with your lead to find the password I need , and to have install happen
however - when I then go to the website to download the Pdf document I need I get a screen with the big red adobe icon that says to complete and down load this document I must launch adobe reader a dn sign the terms of agreement , close browser and reopen.
but thatscren has no choice buttons whatsoever, I cannot find anywhere a adobe reader image to launch - been into launch pad , preferences etc.
so now the loop is the pdf document and the adobe screen saying I must do terms of agreement
like is this Kafka like or what ...
suggestions?
thanks
P. -
How do I reset the password for my MacBook Pro?
How do I reset the password for my MacBook Pro?
User password.
An administrator can reset the passwords of other users.
Choose Apple menu > System Preferences, click Users & Groups, click the lock to unlock it and provide an administrator name and password, select a user, and then click Reset Password.
http://support.apple.com/kb/PH4562
Administrator Password.
http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/ -
How do I reset the password to my Ipod touch in order for me to unlock the screen?
How do I reset the password on my Ipod touch to ulock the screen?
Connect the iPod to your computer and restore via iTunes. This erases the iPod. Place the iPod in Recovery Mode if necessary to allow the restore.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad -
Hi, I've lost my Mac password to allow my Mac to install new software like Maverick OS. Does anyone know how I can reset the password please, so I can allow updates? Thanks.
Help here > Reset the user password in OS X Lion, Mountain Lion and Mavericks: Apple Support Communities
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I am trying to update and restore my iPod touch back to factory settings but i can't remember the password for the screen, How do I reset the password?
Connect the iPod to the computer and restore via iTunes. If necessary, place the iPod in Recovery Mode to allow the restore.
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My used macbook is asking for password to unlock different keychains, how do i reset the password?
my used macbook is asking for password to unlock different keychains, how do i reset the password?
Hi nylife02,
Welcome to the Apple Support Communities!
Without knowing the exact keychain alert your are receiving, I will leave articles for the ones that are most likely the culprit. The one it sounds most like to me is “login” keychain. Please review the article below if indeed you are receiving the “login” keychain prompt.
OS X: Keychain Access asks for keychain "login" after changing login password
http://support.apple.com/kb/ht1631
Another keychain prompt that this may be is the “Local Items” keychain. Please follow the attached article if the prompt is for “Local Items” keychain.
OS X Mavericks v10.9.1: Repeated prompts to unlock "Local Items" keychain
http://support.apple.com/kb/TS5362
Have a great day,
Joe -
HT4157 How do I reset the password. I requested forgot password e-mail but got no response.
How do I reset the password. I requested forgot password e-mail but got no response.
Did you reset the password according to these instructions that can be found by clicking on the appropriate links?
Frequently asked questions about Apple ID
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See How to change your Apple ID password if you'd like more information. -
How I can reset the password to one of my emails if the link is disable
Want to know how I can reset the password using an alternate email address if the link send it is disable by the server
CORRECTION! GMAIL accepts new pw and shows me email. Mail on MacBook Air and iPhone 5s do not accept new gmail pw. What can I do to get my apple products to accept my new gmail pw?
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HT5312 I forgot the PW to log into my iPad. How do I reset the Password?
I forgot the log-in password for my iPad. How do I reset the password.
http://support.apple.com/kb/HT1212
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