How do I resolve a failed download, "Use Purchases Page to download again"..
I'm on the Purchases page and trying to download iBomber Defense. It's not working for over a day. I'm running OS 10.8.2. 86MB of 96MB have already been downloaded.
There is nothing on the Launch Pad or in the Applications folder to delete. When I try again on the Purchases Page as the App Store requires, it starts the download at that 86MB mark and then immediately says the error again. I'm on the Purchases Page when it tells me this error, so it's ticking me off. I have no apparent resolution.
Does anyone know how to resolve an error like this? All of the fixes seems to say to delete the file that was partially downloaded but I can't find it anywhere so I'm lost on that. Any recommendations would be appreciated. It would seem to me be a problem with the App Store downloader as opposed to something the publisher can fix.
Temporarily disable anti virus software.
Apps such as Little Snitch, Net Nanny, and Hands Off can prevent apps from downloading successfully.
Open System Prerferences > Security & Privacy > General
Click the lock icon to make changes. You may be prompted for your admin password.
Select: Mac App Store and identified developers
Click the lock icon to prevent further changes.
From the App Store menu bar top of your screen click Store > Check for Unfinished Downloads
If that doesn't help, try here > Mac App Store: How to resume interrupted downloads
Keep in mind, for downloading apps from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
Downloads tend to time out on slower connections.
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Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
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http://support.apple.com/kb/HT2519
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