How do I resolve 'carriage jam' message on my Officejet Pro8500? Thanks, Jim.

How do I resolve 'carriage jam'  message on my Officejet Pro 8500? Thanks, Jim.
This question was solved.
View Solution.

Try this.
I am an HP employee.

Similar Messages

  • HP Office Jet Pro 8500 Wireless carriage jam message.

    I have an HP Office Jet Pro 8500 Wireless.  It is on a home wireless network and I am using a new HP laptop with Windows 7 (64-bit).  I am getting a carriage jam message that I cannot get removed.  Leading up to this, my son did have a paper jam and probably didn't get all the paper removed the first time around.  But I have checked thoroughly with a flashlight and there is now no paper anywhere in the carriage.  I have followed the video online and still have the same message and I can tell that the carriage is not moving side to side.  It stays over on the right side.   When the video talks about manually moving the carriage, I can move it very easily manually after I wiggle it a little and move it to the right a little.  Then it will move back and forth easily by hand.  I have tried to see if something is blocking it, but can see nothing.  But then when I try to print a test page, no luck.  I have reset it according to the video with no results.  I cannot print a test page from the touchscreen or from my computer.
    I really like this printer and hope you can help me.

    I hope you are doing well and sorry lt learn that you are having this issue.
    If you still facing this issue I will do my best to help you
    Follow this article troubleshooting steps GO HERE
    Another option that you might have if you are using Win xp or later as your operating system is to run HP print and scan doctor
    Letme the outcome or if you are not facing this issue any more, It will be really appreciated.
    Hope that I can be of your  help.
    RobertoR
    Remember ↓↓↓
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • HP 4620 False Carriage Jam message

    keep getting the message that Carriage is Jammed but it is not. I have gone in a manually moved it. Didn't help. It moves itself and there are no noises.  I tried reinstalling the printer and that didn't help.

    Hi @blibbert ,
    I see by your post that you are getting a false "carriage jam" message. I will certainly do my best to help you.
    I would do a hard reset to see if that will resolve the issue.
    Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
    Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
    This ensures the printer is receiving full power and may help this situation.
    I have provided a document with some steps to try to see if that will resolve the issue.
    A 'Carriage Jam,' '0x61000008,' '0x6100000B,' or '0x6100001D' Message Displays for HP Officejet 4610...
    Please check your private messages for additional steps to try.
    In the forum beside your handle name just click on the envelope to view it.
    If you need further assistance, just let me know.
    Have a great day!
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • How do I resolve this error message? The iPhoto library is on a locked volume.  Reopen iPhoto when you have read/write access, or reopen iPhoto with the Option key held down to choose another library.

    How do I resolve this error message? The iPhoto library is on a locked volume.  Reopen iPhoto when you have read/write access, or reopen iPhoto with the Option key held down to choose another library.

    Hi j,
    I don't know if this will work, but I'd try logging in to an admin account, going to your main library (not user library), opening it, opening Application Support, selecting iPhoto, hold down the command key and press i, click on the lock in the lower left, entering the password and making sure you have Read & Write privileges for System and Admin.

  • How do I resolve an error message 150:30 that will not allow me to open photoshop?

    How do I resolve an error message 150:30 that will not allow me to open photoshop?

    http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

  • I'm getting a "carriage jam" message, however, there is no jam. I hear a loud ratcheting sound

    printer is C7250 All-in- One.  Running XP

    Hi Edjohnspm,
    You may find the document and/or video in this link below helpful. It helps with the "carriage jam" message you are getting.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00786043&cc=us&dlc=en&lc=en&product=1153494&tmp...
    If I helped you at all it would be great if you clicked the blue kudos star!
    If I solved your post please mark it as solved to help others.
    I'm a printer tech with HP.

  • C4599 Install problem Cannot print alignment page, carriage jam message, says to remove cardboard

    Just set up the printer but it will not print the alignment page because of a "carriage jam".  It says to remove the cardboard but there is no cardboard in the printer.  What should I do?

    ok, when I thought the problem was resolved, it was temporary. The problem is back. I have searched the forums multiple times and can find no other problems or discussions similar to mine. I even went so far as to reload my machine from scratch. I have the exact same problem. I can reproduce it by creating a new blank project and adding a single empty report definition to the project. If I then try to go into the Page Setup dialog, i get the following error
    Crystal Reports ActiveX Designer
    Out of memory.
    OK  
    The dialog then appears but is empty. If I go to the preview of the report and select the Print Report button, VS2008 gets the following error
    Microsoft Visual C++ Runtime Library
    Runtime Error!
    Program: ...(x86)\Microsoft Visual Studio 9.0\Common7\IDE\devenv.exe
    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information.
    OK  
    I get the same out of memory error in the standalone designer. I have DEP turned off at the BIOS level as well as via the following bcdedit.exe /set nx AlwaysOff
    I then went to my home machine which has VS2008 and Vista64 and installed Crystal12 and SP1 and had the exact same issue. Also when I run my app in debug mode from VS I cannot assign a printer to the report. It gives an exc eption that says that is an invalid printer. If I exit VS and run the same exe, I can assign a printer and run the report.
    While I am developing with Vista64, I am targetting x86 machines, not 64bit machines. Am I really the only one with this problem on 2 boxes I tried it on? Is there any help?
    I am creating a standard VB forms app nothing web related.
    Thank you
    Edited by: Ken Lavigne on Dec 24, 2008 10:02 AM

  • "media jam" message with HP officejet pro 8000 A809

    The printer has been sitting for 3 weeks while we were on vacation. I tried to print something and get a "media jam" error message in the computer printer's status box. Also, the yellow ink is low but I don't think this is the problem.  How do I find the jam?
    New message is 
    "The print cartridge cradle cannot move. Turn the printer off, free the cartridge cradle, and turn the printer back on."
    Where is cartridge cradle and how do I get to it?

    Hi,
    Here is a link to troubleshooting for paper jams for your printer.  there are videos showing how to clear jams and how to access the carriage:
    http://h10025.www1.hp.com/ewfrf/wc/documentSubCate​gory?tmp_rule=1452&tmp_task=solveCategory&lc=en&dl​...
    I hope that this helps solve your issue.
    ---- If my answer was helpful please click the Kudos star.
    If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
    (I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

  • How do I resolve Playback Error Message: "Problem syncing MIDI with audio."

    I recently bought the Nexus2 instrument. After backing up all my files last week, the Nexus content wasn't being read (it aparently got moved somehow), and I had to contact their support to resolve the problem. As soon as that problem got fixed, Logic quit playback altogether. Everytime I hit Play, I just get an error message that says "problem syncing MIDI and audio," and the the only sound coming out of the speakers is a high-pitched humming. How do I go about fixing this?
    thanks,
    Shane

    Check your Internet connection.

  • How do I resolve an error message that wont go away

    I keep getting a "ActionScript" error message and do not know how to get it corrected or resolved.  Any and all help here will be greatly appreciated!!!   I am running Windows 7, and use Internet Explorer, Google Chrome and Firefox.  The message always appears related to Skype. Here is the error message:
    SecurityError: Error #2060: Security sandbox violation: ExternalInterface caller https://secure.flashtalking.com/xre/84/849472/749797/swf/Hubzu_SL_Local_728x90_v2.swf cannot access https://a.rfihub.com/sed?w=728&h=90&co=sej%3Afalse%2CexId%3A3277635791502883766%2Cuuid%3A9 71370146072240370%2CserverId%3Aewr-109%2CscoreMicroClicks%3A1056%2Coptimize%3Afalse%2Cbt%3 A1403214695320%2Curl%3Aewr-109.ewr-rtb1.rfihub.net%2CscoreMicroConversions%3A0%2CnewUser%3 Afalse%2CbB%3Atrue%2CuV%3A0%2Cmt%3A1%2CuG%3A0&ep=0.5&ri=433a0f3421e16e4b40226fc1d9d6444b&r s=skype.comskype.com&ai=680085&rt=266003&re=20789&ug=&pv=0&ra=2146902100.474938889062276&r b=345&ca=&rc=13.0&rd=&ua=&ub=&uc=&ud=&ue=&pa=ppre2146902072783&pb=&pc=&pd=&pg=&ct=14032146 90210&di=&app=0&pe=https%3A%2F%2Fstatic.skypeassets.com%2Fadserver%2FAdLoader.html%3Fversi on%3D1.54.2&pf=.
    at flash.external::ExternalInterface$/_initJS()
    at flash.external::ExternalInterface$/call()
    at com.flashtalking::FT/init()
    at com.flashtalking::FT/set z_dummy()
    at Hubzu_SL_Local_728x90_v2_fla::MainTimeline/__setProp_myFT_Scene1_adSetup_0()
    at Hubzu_SL_Local_728x90_v2_fla::MainTimeline()
    Thanks in advance.

    Thanks Pat.  I saw that told to others a year and more ago.  I guess it still applies.
    However, I was not aware that I had installed the debugger.  I will check.
    Thanks again.

  • I need help!!how can i resolve the error message?

         Security.addProvider(new com.sun.crypto.provider.SunJCE());
    KeyGenerator kg = KeyGenerator.getInstance("DES");
    Key key = kg.generateKey();
    Cipher cipher = Cipher.getInstance("DES");
    byte[] data = "Hello World!".getBytes();
    out.println("Original data : " + new String(data));
    cipher.init(Cipher.ENCRYPT_MODE, key);
    byte[] result = cipher.doFinal(data);
    out.println("Encrypted data: " + new String(result));
                   String temp=new String(result); //error occure here!
    cipher.init(Cipher.DECRYPT_MODE, key);
    byte[] original = cipher.doFinal(temp.getBytes()); //if replace temp.getBytes() to result,that's ok��
    out.println("Decrypted data: " + new String(original));
    error message��
    javax.crypto.BadPaddingException: Given final block not properly padded
         at com.sun.crypto.provider.DESCipher.engineDoFinal(DashoA6275)
         at com.sun.crypto.provider.DESCipher.engineDoFinal(DashoA6275)
         at javax.crypto.Cipher.doFinal(DashoA6275)
    and how can i post the key and Encrypted data to columns whose type is varchar in a table in my database,and next time to get the values from my database and translate to key to Decrypte the Encrypted data ?
    thanks!!

    I presume the no-padding error is happening when you attempt to do the decryption. This means, that in some way, you've modified the encrypted data, and the size of the data is not what the cipher object expects. You don't show all your code here, but most likely, you tried to put result into a string (temp?) and when you do your temp.getBytes(), the array of bytes you're getting back is not the same as the array called result in your post.
    Steve

  • How do I resolve an error message that says. "The disk is full trying to write to Macintosh HD"

    My MacBook Pro came up with an error message while I was working on a word document that said" the dick is full trying to write to the Macintosh HD". I don't know how that could be bc when I check the preferences it says I have 35 gb available

    How large is your hard drive?
    Bjgmac wrote:
    the dick is full trying to write to the Macintosh HD".
    I hope that's a typo!

  • How do I resolve itunes error message " ipod cannot be used because the apple mobile device service is not started"?

    After I had Best Buy restore my ipod to factory settings,  went to itunes from computer to restore my music. Getting the error message " Ipod cannot be used because the apple mobile device service is not started". Ipod is connected to Wi-Fi, connecting to itunes o.k. on ipod

    http://support.apple.com/kb/TS1567
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • How do I resolve this error message - unresponsive script Script: file:///C:/Program%20Files/Mozilla%20Firefox/components/nsProxyAutoConfig.js:123

    I receive this error message while viewing yahoo mail. It seems to slow the system. When i look in the error Console...the errors list is scrolling

    You can check the connection settings.
    *Tools > Options > Advanced : Network : Connection > Settings
    *https://support.mozilla.org/kb/Options+window+-+Advanced+panel
    If you do not need to use a proxy to connect to internet then select "No Proxy" if the default "Use the system proxy settings" setting doesn't work.
    See "Firefox connection settings":
    *https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can

  • How do I resolve 2006 error message on iPhone 3GS

    I have tried to restore my iPhone and keep getting the 2006 error code. What can I do?

    Try this support document for information http://support.apple.com/kb/TS3694. Here is the info regarding 2006
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.

Maybe you are looking for

  • Adding new line item while save

    Hi all, use an implementation of BADI  ME_PROCESS_REQ_CUST in the MM-Purchase-Requisition, method IF_EX_ME_PROCESS_REQ_CUST~POST while save. based on the line items available(USER ENTERED) i have to add few more line items based on the account assign

  • Why can't i remove files from my iPhone?

    I have audiobooks and music files on my iPhone and iPod that I would like to remove so that I can put new ones on and I cannot remove them in iTunes.  I never had this problem before iOS 5 and the latest update for iTunes.  I have tried clicking on t

  • HD Video to iWeb

    Is there anyway to post the HD video to my iWeb website via mobileme? I'll be traveling a lot next year and want to post videos for friends and family to be able to see without having to connect to my computer and wifi

  • Good Experience resolving ACD 23" black screen problem

    After experiencing the same power brick failure as many of those posting to this discussion, I was able to easily resolve my problems. The excellent feedback afforded by many willing to post the details of their 23" Cinema Display failure was all it

  • AIR for iOS Data Protection question again

    We are looking into Protecting Data Using On-Disk Encryption for our AIR for iOS iPad apps. An article on the adobe site (Protecting content on an iOS device with DPS | Adobe Developer Connection) mentioned this can be achieved by generating Data Pro