How do i resolve itunes error (0x80092013)

Can't access itunes or update iphone software

http://support.apple.com/kb/TS1567
There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

Similar Messages

  • How do I resolve itunes error message " ipod cannot be used because the apple mobile device service is not started"?

    After I had Best Buy restore my ipod to factory settings,  went to itunes from computer to restore my music. Getting the error message " Ipod cannot be used because the apple mobile device service is not started". Ipod is connected to Wi-Fi, connecting to itunes o.k. on ipod

    http://support.apple.com/kb/TS1567
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • How do you fix itune error 7(windows error 1114)

    how do you fix itune error 7 (windows error 1114)

    Hey snowmanlahaie,
    Follow the steps in this link to resolve the issue:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    When you uninstall, the items you uninstall and the order in which you do so arearticularly important:
    Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support (iTunes 9 or later)
    Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
    Let us know if following that article and uninstalling those components in that order helped the situation.
    Welcome to Apple Support Communities!
    Cheers,
    Delgadoh

  • The ipad"ipad" could not be restored. An unknown error occured (16). How do I resolve this error?

    The ipad"ipad" could not be restored. An unknown error occured (16). How do I resolve this error?

    Your error code falls within the 10-47 range mentioned here.
    Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
    Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
    Use recovery mode to restore your device
    Related errors: 1015, “The required resource can't be found.”
    You might see these error messages if your device has a beta version of iOS or if you're installing an older version of iOS (downgrading). Use recovery mode to restore your device to the latest version of iOS.
    Quit virtualization software
    Quit any virtualization software (such as Parallels or VMware) that’s running on your Mac. Then use the latest version of iTunes to restore your device.

  • I tried downloading the 30-day free trial and I kept getting "failed" message 49. How do I resolve this error?

    I tried downloading the 30-day free trial and I kept getting "failed" message 49. How do I resolve this error?

    Hi Charmaine,
    Please follow the article: Error downloading, installing, or updating Creative Cloud applications which might help to solve the above error message.
    Thanks,
    Ratandeep Arora

  • How do I resolve this error message? The iPhoto library is on a locked volume.  Reopen iPhoto when you have read/write access, or reopen iPhoto with the Option key held down to choose another library.

    How do I resolve this error message? The iPhoto library is on a locked volume.  Reopen iPhoto when you have read/write access, or reopen iPhoto with the Option key held down to choose another library.

    Hi j,
    I don't know if this will work, but I'd try logging in to an admin account, going to your main library (not user library), opening it, opening Application Support, selecting iPhoto, hold down the command key and press i, click on the lock in the lower left, entering the password and making sure you have Read & Write privileges for System and Admin.

  • How do I resolve an error message 150:30 that will not allow me to open photoshop?

    How do I resolve an error message 150:30 that will not allow me to open photoshop?

    http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

  • How do I fix itunes error 45054.  I cannot open itunes.  Also saw message not enough access priviledges.  How do I fix this problem?

    How do I fix itunes error 45054.  I cannot open itunes.  Also saw message not enough access priviledges.  How do I fix this problem?

    Try here:
    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

  • Itunes error 0x80092013 - can't log into iTunes

    I know there are a lot of posts on this error...itunes error 0x80092013. I can't log in. Apple please put this on the top of your list to fix. I can't log in, can't update my family's FOUR iTouch. Nothing was changed or installed before, during, or after the iTunes 10.6 update. Clearly it is an Apple issue.

    I have got this error and have done quite a bit of digging.
    Can you check the following folder:
    C:\Users\<user name>\AppData\Roaming\Apple Computer\Logs (where username can be 'Joebloggs' etc).
    In this folder there should be some log files.  Double click on the most recent file.  If you are getting the same problem as me and numerous other people there should be entries in this file similar to below:
    [4652 @ Mon Mar 26 18:43:27 2012] [com.apple.iTunes iTunes.exe] CertVerifyCertificateChainPolicy failed with error 0x80092013
    [6040 @ Mon Mar 26 18:43:27 2012] [com.apple.console APSDaemon.exe] CertVerifyCertificateChainPolicy failed with error 0x80092013
    [4652 @ Tue Mar 27 00:00:05 2012] [com.apple.iTunes iTunes.exe] CertVerifyCertificateChainPolicy failed with error 0x80092013
    Looking at this the problem is related to certificates and itunes.exe and apsdaemon.exe.
    Interstingly I have noticed whenever I exit itunes it stays resident in memory (this can be checked by using task manager'). The only way for it to completely exit itunes is to end the process tree for apsdaemon.exe in task manager.  Do you also get this problem?  The reason I ask this is that a large number of errors have been reported with apsdaemon.exe as well.
    A number of people have reported that the only way they have been able to sort this problem is either an itunes downgrade or a windows re-install.

  • TS1424 how do i fix itunes error -1202

    how can i fix itunes error -1202

    I have a potential fix for error 4002.  It looks like it has something to do with the format of the file not being compatible with itune match.  What we tried was going into your itunes library and doing a right-click on the song(s) that aren't downloading.  You should see an option to change the format of the file.  We changed it to MP3 and this worked.  Hope this is helpful!
    Angie Wallace
    Apple Tech Support

  • HT4623 how to fix the itune error an unknown erroe occured (310)

    how to fix the itune error an unknown erroe occured (310)

    https://discussions.apple.com/message/24177027#24177027
    Can't connect to the iTunes Store

  • How will I resolve -108 error on imovie whenever I try to import my project to dvd?

    how will I resolve -108 error on imovie whenever I try to import my project to dvd?

    Hi,
    There may not be enough free space on your Mac's startup disk to import the dvd project to.
    Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
    Freeing Up Hard Disk Space - Mac GuidesFreeing Up Hard Disk Space - Mac Guides

  • HT1766 How do I resolve the error "iTunes cannot restore backup because there is not enough free space on iPod"?

    I have an iPod touch 4th generation 8gb and im having a time zone issue on it, so I just backed up and I want to restore from backup. When I try to restore from backup it tells me that there is not enough space on  my ipod to restore backup. I have 687 mb free, how much space does it need? I dont want to restore then restore from backup in case something goes wrong like this and I have to start all over. Id rather have the time zone issue than an empty ipod. How do i resolve this? please help!

    Try moving/deleting from your iTunes libary apps and music which were on the iPod when the backup was made. When selecting apps,select the ones with app data that you can lose.

  • ITunes errors 0x80092013 and -1202

    I kept getting the first error (0x80092013) but now get -1202 (see below). Now 4 weeks since this problem started and apple don't have any solutions other than to send me to the support community. Seriously considering calling it a day and writing off all the money 've invested in them!
    I have got so far as to get on to the iTunes Store page. I click on buy next to my chosen purchase; it asks me if I'm sure I want to buy; I click the buy button and - THEN - up comes the "Terms and Conditions and Apple Privacy Policy", I scroll to the end, tick the box for "Ihave read and agree to terms and conditions; I then click the box "Agree" - and it is only then that they tell me an unknown error (-1202) occurs.

    Afternoon. I am also having problems with this 'Error -54' when trying to sync/back up/add music to my iPhone 5s with iTunes using Windows 8.1. I've been to the Apple store who insisted it was not their problem and didn't really seem to care. They reluctantly replaced my handset (I did have network issues too) but nothing changed. I still get the Error. I had reset my original handset 3-4 times. Completely wiped of all photos and data. Nothing changed. I contacted Microsoft who gave me a couple of things to try despite saying it DOES NOT look like a Microsoft issue. I came across the following message:
    'Apple Mobile Device USB Driver is and older USB device and might not work with USB 3.0. Plug the device into and available USB 2.0 port, and Next. Otherwise, click cancel'
    I plugged my data cable into the only USB 2.0 port on my laptop but the error still occurs so it can't be a driver issue can it? I'm not that computer literate so I am not really sure what I'm talking about!
    I called Apple. They gave me instructions on how to correctly uninstall iTunes and all associated programs and then reinstall them. Nothing changed.
    Today I tried using iTunes on Windows 8 (I know it definitely worked fine on that) and 7. Guess what? Nothing changed.
    I'm getting a bit annoyed with this now. I cannot back up or add music to my phone. I, like you, have paid out big money for a phone that I cannot use to it's full potential and Apple are not interested! I am going back to the Apple Store tomorrow as the replacement handset has an unrelated earphone jack problem. I'm going to stay there until I get some answers about Error -54.
    Cheers.
    M.

  • TS3297 how do I resolve download error = -3150

    Does anyone know how to resolve this error?  I get it on some downloads - mainly apps, but not all.

    Quickly doublechecking. You've worked through the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document?
    iTunes: Advanced iTunes Store troubleshooting

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