How do I resolve the error cannot load XML! Help is not available?

I am using InDesign CC 2014 in Windows 8.1.  In using the Object Model Viewer to load the Object Model for my version of InDesign I get this error.  What is the help that is being referred to?

Please try the mentioned steps:
1. Navigate to Applications/Utilities/Adobe Installer and look for CC desktop, if present run the uninstaller to uninstall it.
2. Navigate to Applications/Utilities and look for Adobe Application Manager folder and Creative cloud folder. If present move to trash and empty it.
3. Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old
4. Download CC desktop from: https://creative.adobe.com/products/creative-cloud and try to install again.
Other references are:
Troubleshoot CCM Applet installation and download
Re: Adobe application manager fails to update/install
Regards
Rajshree

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