How do I resolve the "Mozilla cannot find runtime" error message when I try to start Firefox?
Mozilla Firefox updated to version 36.0. When I click on the Firefox icon to open it I receive the message: "Mozilla cannot find runtime" I receive the same message if I try to open Firefox by selecting "firefox.exe" from within the Program Files. I subsequently uninstall Mozilla Firefox and reinstall it. It will open and run normally right after the re-installation. Then if I close the program and try to re-open it again, I get the same "Mozilla cannot find runtime" error message.
The only way I can get Firefox to open is if I uninstall and re-install it every time I want to open it after the initial re-installation.
''sage68 [[#answer-700841|said]]''
<blockquote>
Hi Adriel,
The "Mozilla cannot find runtime" problem has returned. It occurs in two situations:
1. When Firefox tries to download updates using "updater.exe" (version 36.0.0.5531), which causes my "Norton Internet Security" program to notify me with the message: "Auto-Protect has removed security risk Suspicious.Cloud.9.B" This message is shown every time "updater.exe" activates.
</blockquote>
I also have experienced this during several upgrades, not just the latest. (I am using Windows XP and Norton Security Suite.) Norton identifies c:\program files\mozilla firefox\updated\xul.dll with the Suspicious.Cloud.9.B virus and removes the file. I can set the Norton installation to accept xul.dll but it would make more sense for a Mozilla expert to contact Norton and work out a permanent solution, for all who are facing this problem.
Similar Messages
-
Error message when I try to start the SC SM Console
Hi,
i get the following error message when I try to start the SC SM Console in TN MSDN Virtual Lab
Message: Failed to connect to server 'SCSM01.contoso.com'
Microsoft.EnterpriseManagement.Common.UnknownServiceException:
The
service threw an unknown exception. See inner exception for details.
---> System.ServiceModel.FaultException`1[System.UnauthorizedAccessException]:
The creator of this fault did not specify a Reason. (Fault Detail is
equal to System.UnauthorizedAccessException:
You have exceeded the
evaluation period of this product. For information on purchasing the
retail version of this product, go to
http://go.microsoft.com/fwlink/?LinkID=151842.
at Microsoft.EnterpriseManagement.ServiceDataLayer.SessionManagerService.CheckLicence()
at Microsoft.EnterpriseManagement.ServiceDataLayer.SessionManagerService.Connect(SdkClientConnectionOptions
options)
at Microsoft.EnterpriseManagement.ServiceDataLayer.BasicDispatcherService.Connect(SdkClientConnectionOptions
connectionOptions)).
--- End of inner exception stack trace ---
at Microsoft.EnterpriseManagement.Common.Internal.ExceptionHandlers.HandleChannelExceptions(Exception
ex)
at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.CreateEndpoint[T](EnterpriseManagementConnectionSettings
connectionSettings, SdkChannelObject`1 channelObjectDispatcherService)
at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.ConstructEnterpriseManagementGroupInternal[T,P](EnterpriseManagementConnectionSettings
connectionSettings, ClientDataAccessCore clientCallback)
at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.RetrieveEnterpriseManagementGroupInternal[T,P](EnterpriseManagementConnectionSettings
connectionSettings, ClientDataAccessCore callbackDispatcherService)
at Microsoft.EnterpriseManagement.Common.Internal.SdkDataLayerProxyCore.Connect[T,P](EnterpriseManagementConnectionSettings
connectionSettings, ClientDataAccessCore callbackDispatcherService)
at Microsoft.EnterpriseManagement.ServiceManagementGroup.InternalInitialize(EnterpriseManagementConnectionSettings
connectionSettings, EnterpriseManagementGroupInternal
internals)
at Microsoft.EnterpriseManagement.ServiceManagementGroup..ctor(ServiceManagementConnectionSettings
connectionSettings)
at Microsoft.EnterpriseManagement.UI.SdkDataAccess.ManagementGroupSessionManager.Connect(String
server)
at Microsoft.EnterpriseManagement.ServiceManager.UI.Console.Credentials.ManagementGroupConnection.TryConnectToManagementGroupJob(Object
sender, ConsoleJobEventArgs args)
System.ServiceModel.FaultException`1[System.UnauthorizedAccessException]:
The creator of this fault did not specify a Reason. (Fault Detail is
equal to System.UnauthorizedAccessException:
You have exceeded the
evaluation period of this product. For information on purchasing the
retail version of this product, go to
http://go.microsoft.com/fwlink/?LinkID=151842.
at Microsoft.EnterpriseManagement.ServiceDataLayer.SessionManagerService.CheckLicence()
at Microsoft.EnterpriseManagement.ServiceDataLayer.SessionManagerService.Connect(SdkClientConnectionOptions
options)
at Microsoft.EnterpriseManagement.ServiceDataLayer.BasicDispatcherService.Connect(SdkClientConnectionOptions
connectionOptions)).System.UnauthorizedAccessException: You have exceeded the evaluation period of this product
If this is an evaluation lab, then it's time to rebuild it.
If this is a production system, then you'll need to contact product support, show proof of ownership, and get their tool that will convert the management group to a licensed version.
Generally, when building a system for production, you should do it with a full product key. there is no supported method to add the license key later except through product support's special tools. -
I get an error message when I try to open Firefox, telling me I cannot have multiple copies open.
I'm using a G5 Power Mac. I have several internal hard drives. I also have two copies of Firefox. I have started up using a different drive and now when I try to open Firefox, I get the message that I cannot have multiple copies of the program open at the same time, but there not...
See: http://support.mozilla.com/en-US/questions/796303
The user-agent detection was incorrectly identifying FF4 as a mobile browser, in turn redirecting to a mobile version. Install the following addon to workaround this problem until it's fixed: https://addons.mozilla.org/en-us/firefox/addon/xhtml-mobile-profile/
Barb -
Since I installed Nero 2014 I get an error message when I start iTunes that registry settings for importing and burning cds/dvds have changed probably due to other burning software installed please reinstall iTunes, which I've done using 'repair' option, but the problem persists. I have been able to import cds to iTunes since I installed Nero, but it won't anymore. Does anyone recognize this problem and have a solution? Thanks for any help. Using Windows 7.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes
If you're still getting the error message (especially when you plug in the Touch), I'd check for a device filter confusion on the PC. (They can affect the connection of USB devices to a PC, as well as burning and importing CDs.) For that one, see:
iTunes for Windows: Troubleshooting CD issues caused by device filters -
I just updated Firefox and restarted.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
I tried downloaded the browser again from IE, but that hasn't helped the problem.
[[Firefox is already running but is not responding]] has steps that you can try. It sounds like you may have something that is hanging your browser on exit (probably an extension or a locked profile) and the steps on that page should help clear it up.
-
How can I open my file after 'cannot find -filename-' error message?
OK, the bottom line is, InDesign crashes and I cannot recover my file. I get a 'Cannot find file' error message when I try to open the file.
I am using CS6 on a MacBookAir, OS X Yosemite.
I have tried finding the 'InDesignFileRecovery' folder, I cannot find it anywhere, it's not in my Library or Caches folder.
However, I do work in dropbox, so I just headed over to dropbox to recover from their 'previous versions'. It starts to get weird. There are lots of previous versions (I save very regularly) but when I download a previous version (that I know was fine) it downloads with a indd.txt extension. So I remove the txt extension and keep the indd and everything looks fine, but then that recovered file gives the same message. I tried renaming the recovered file and opening that, same 'cannot find file' error message.
I can open InDesign and open the file from the day before, but none of the dropbox earlier versions of that day's work. I am SO sick of this happening. It happened to me last week to, so far I have lost 20 hours work :-(
I have tried quitting InDesign and restarting the Mac, doesn't help. The only thing I can think of is to 'save as' every couple of hours, at least then hopefully I only lose 2 hours work.Thanks, when you say 'hidden by default' then how does one find it? I have already tried the path you mention and there is no sign of a cache folder with Adobe files. Spotlight doesn't reveal anything either.
-
I get this message when I try to start Firefox after first logging on after turning on the computer.
Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.
Have rebooted. Works when Administrator logs in, just does this in my user profile. Have also re-intalled. Mo change in my User account.
Firefox was working fine for the last 3 1/2 years. Any suggestions?Firefox is "hanging at exit" when you exit/quit Firefox.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' -
How do I resolve the issue Cannot open the file ".indd". Adobe InDesign may not support the file for
How do I resolve the issue Cannot open the file ".indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing , or the file may be open in another application?
Shouldn't the CC version be able to open any file created in an older version on InDesign?
Yes, it ought to.
If the older file wasn't yours (if someone emailed it to you,or burned it on a disc, or whatever), then I am almost willing to bet you a beverage in the city of your choice that it's not a complete InDesign file. That is, maybe it was zipped and renamed, or the beginning or end of the file was chopped off during download, or something like that. The only reason I'm not actually making the bet is that there is a remote chance that I'd lose, and maybe you're in Adelaide or Khabarovsk or somewhere where the cost of airfare to me would make that bet a very expensive bet for me to to lose. So no latte for you if I'm wrong!
The script that Jongware posted will tell you what version of InDesign made the file to begin with. Additionally, if someone did something like rename YourFile.PDF to YourFIle.INDD, it'll report that it's Not An InDesign File. Because while SpectrumPCS is kinda right and that message can be generated when attempting to open a CS5 file in CS3 or whatever, it also spits out the same message when you just try to open an Autocad file, or a Windows system file, or a PDF, or any file that InDesign actually cannot open at all. -
How do I resolve the "insufficient data for image" error for Adobe reader 11.0.04?
How do I resolve the "insufficient data for image" error for Adobe reader 11.0.04?
Hi Johnkel1524,
Please refer : http://helpx.adobe.com/acrobat/kb/insufficient-data-image.html
Also try updating to 11.0.5 and check. -
I updated my itunes to 11 and found out my phone and ipod were not compatible. I uninstalled it and reinstalled 10.7 but now I get an error message when I try to open itunes saying "the file cannot be read because it was created by a newer verison" What do I do?
Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd
-
I keep getting an error message when I try to sync my iPhone 5 to my Mac in iTunes. It says "The iphone cannot be synced. An unknown error occurred (1723).
Hello Chad176
If you are constantly Authorizing your Apple ID, the article below will assist with getting that resolved for you.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
What does this error message when I try to do updates mean? And how can I fix it? Thanks. (The operation couldn’t be completed. (NSURLErrorDomain error -1012.)
James
maverick 10.9.1Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
"Cannot find Symbol" error message
I have a "cannot find symbol" error message on line 5 below in
the driver class.
Thank you for your assistance
1 public class GameLauncher
2 {
3 public static void main(String[] args)
4 {
5 GuessGame game = new GuessGame();
6 game.startGame();
7 }
8}
public class GuessGame
public void startGame()
Player p1;
Player p2;
Player p3;
int guessp1 = 0;
int guessp2 = 0;
int guessp3 = 0;
boolean p1isRight = false;
boolean p2isRight = false;
boolean p3isRight = false;
int targetNumber = (int) (Math.random() * 10);
System.out.println(" I'm thinking of a number between 0 and 9....");
while(true)
p1.guess();
p2.guess();
p3.guess();
guessp1 = p1.number;
System.out.println("Player one guessed " + guessp1);
guessp2 = p2.number;
System.out.println("Player two guessed " + guessp2);
guessp3 = p3.number;
System.out.println("Player three guessed " + guessp3);
if (guessp1 == targetNumber)
p1isRight = true;
if (guessp2 == targetNumber)
p2isRight = true;
if (guessp3 == targetNumber)
p3isRight = true;
if ( p1isRight || p2isRight || p3isRight)
System.out.println("We have a winner ! ");
System.out.println("Player one got it right? " + p1isRight);
System.out.println("Player two got it right? " + p2isRight);
System.out.println("Player three got it right? " + p3isRight);
System.out.println("Game is over ! ");
break; //game is over so break out of loop
else
//we must keep going because no one guessed the number !
System.out.println(" Players will have to try again ! ");
} // end of if/else
} // end of loop
} // end of startGame() method
} //end of class
public class Player
int number = 0; // the guess is stored here
public void guess()
System.out.println(" I'm guessing " + number);
---------------------------------------------------------------Thank you . You were right . I didn't set up the classes correctly.
I corrected a few other errors and the program runs ok !
Below is the corrected code and the output
public class GameLauncher
public static void main(String[] args)
GuessGame game = new GuessGame();
game.startGame();
/* One possible set of output is
I'm thinking of a number between 0 and 3....
I'm guessing 1
I'm guessing 3
I'm guessing 0
Player one guessed 1
Player two guessed 3
Player three guessed 0
We have a winner !
Player one got it right? true
Player two got it right? false
Player three got it right? false
Game is over !
public class Player
int number = 0; // the guess is stored here
public void guess()
number = (int)(Math.random() * 4);
System.out.println(" I'm guessing " + number);
public class GuessGame
public void startGame()
int x = 0;
Player p1 = new Player();
Player p2 = new Player();
Player p3 = new Player();
int guessp1 = 0;
int guessp2 = 0;
int guessp3 = 0;
boolean p1isRight = false;
boolean p2isRight = false;
boolean p3isRight = false;
int targetNumber = (int) (Math.random() * 4);
System.out.println("\n I'm thinking of a number between 0 and 3....\n");
while(x <5)
p1.guess();
p2.guess();
p3.guess();
guessp1 = p1.number;
System.out.println("\nPlayer one guessed " + guessp1);
guessp2 = p2.number;
System.out.println("Player two guessed " + guessp2);
guessp3 = p3.number;
System.out.println("Player three guessed " + guessp3);
if (guessp1 == targetNumber)
p1isRight = true;
if (guessp2 == targetNumber)
p2isRight = true;
if (guessp3 == targetNumber)
p3isRight = true;
if ( p1isRight || p2isRight || p3isRight)
System.out.println("\nWe have a winner ! ");
System.out.println("Player one got it right? " + p1isRight);
System.out.println("Player two got it right? " + p2isRight);
System.out.println("Player three got it right? " + p3isRight);
System.out.println("Game is over ! ");
break; //game is over so break out of loop
else
//we must keep going because no one guessed the number !
System.out.println(" Players will have to try again ! ");
} // end of if/else
x = x + 1;
} // end of loop
} // end of startGame() method
} //end of class -
Hi All,
I have Citrix VDI (Virtual Desktop Infrastructure) Implemented
in my company and installed few Applications on App Server lets say.... MS Office 2013, filzialla, putty, etc...
I assigned these apps to the users through CITRIX STUDIO, when I try to use these apps. on VDI everything is working fine only when i tried to open Word, Excel or Powerpoing, outlook it throws error as
""This copy of Microsoft Office 2013 cannot be used on a computer running Terminal Services" error message when you try to open the Click-to-Run version of an Office 2013 program or suite on
a terminal server"" and apps gets closed.
Please help me on this ASAP.
Thanks & Regards,
Sachin ShindeHi,
As mentioned in ths article below, run for Office 365 products on to a Remote Desktop Session Host server is not supported. You can install Office products for Office 365 to a virtual desktop, but the virtual desktop must be assigned to a single user.
http://technet.microsoft.com/en-us/library/jj219423(v=office.15).aspx
Regards,
Melon Chen
TechNet Community Support
Maybe you are looking for
-
Can't install the software because it is not currently available from the Software Update server. this is the message that i get a few days now that i am trying to install windows through boot camp to my macbook!does anybody knows what i can do????
-
My files on pages cannot be opened, when I click on them appear" file impossible to open". All is.saved.on iCloud and iCloud drive and on my devices is the same All iCloud systems works properly, also WiFi and devices and the system Help me please
-
I have just arrived in Greece with a brand new Mac mini, with wireless keyboard and magic trackpad... bought in Manchester, UK on Monday. I also was sold a Belkin HDMI cable to connect the mini to the TV. So I haven't got very far .. I have connected
-
Hi, We were trying to integrate Tibco EMS with WLS 10.3 (using Foreign JMS Server). We are using Spring as our app container (the one which basically creates/manages connections, sessions etc) I am able to listen to the topics both durably and non-du
-
Why does my imovie 9 say "alert" after trying to upload movie to Youtube?
I'm trying to upload a movie from iMovie 9 to Youtube. After I push "Publish" a screen from iMovie comes up saying "alert." What does this mean?