How do i resolve this issue

My email works and I can see my folder and my messages, but I can not see my SMS messages because it gives me saying Uncaught exception: java.lang.NullPointerException how do I resolve this problem?

Hi and Welcome to the Forums!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??

Hey kristiac,
Thanks for the question. If I understand correctly, you have no service on the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't connect to a cellular network or cellular data - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario

HT4913 How do I resolve this issue when I try to download iTunes. I receive this error message " iTunes64Setup.exe is corrupt or invalid"

How do I resolve this issue when I try to download iTunes on my laptop? It fails because of this error message " iTunes64Setup.exe is corrupt or invalid"

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

How do I resolve this issue in FI?

This is the error msg I get "Rules for posting key 40 and acct 476900 set incorrectly for "XREF1" field", Please tell me how can I resolve this issue.
Thank You.

Hi,
Please make the field XREF1 in Field Status Group as Option and read the note 352701
Please refer below link:
Difference between OB41 & OBC4
Please revert.
Br,Vivek
Edited by: View_taurian on Aug 7, 2011 6:15 PM

New Error--How do I resolve this issue?

How do I resolve this issue?

Hi
As you have already posted similar issue on your last post , I would carry on that thread.
Please respond to the previous thread.
Thanks,
Sanjit

"We are currently experiencing some issues, please try again later. If the problem persists, contact customer support" - is anyone else experiencing this and how can I resolve this issue?

I've been trying to download the photoshop free trial for the past three days but instead of installing a message saying "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support" - is anyone else experiencing this and how can I resolve this issue?

try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

I just backed up my photos by copying my iPhoto Library onto an external drive. Now the Library on my MacBook won't open. I can only open the photos if the external is plugged in. How can I resolve this issue?

I just backed up my photos by copying my iPhoto Library onto an external drive. Now the Library on my MacBook won't open. I can only open the photos if the external is plugged in. How can I resolve this issue?

Exactly what did you do?
The correct steps are
Moving the iPhoto library is safe and simple - quit iPhoto and drag the iPhoto library intact as a single entity to the external drive - depress the option key and launch iPhoto using the "select library" option to point to the new location on the external drive - fully test it and then trash the old library on the internal drive (test one more time prior to emptying the trash)
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LN

I have an IPOD Classic with purchased music and i want to sync it with my itunes account but I keep getting the message your device is synced with another PC. How do I resolve this issue?

I have an IPOD Classic with purchased music and I want to sync it with a different PC but I get the message your device is synced with another PC. How do I resolve this issue? I don't have the previous PC.

I want to sync it with a different PC
On that PC, launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer.

I just updated my Firefox browser to Firefox 8. I am a college student and practice with HTML and CSS for class assignments. The fonts in all my html documents are being overwritten online by your script typeface. How do I resolve this issue?

I just updated my Firefox browser to Firefox 8. I am a college student and practice with HTML and CSS for class assignments. The fonts in all my html documents are being overwritten online by your script typeface. I did not have this issue in the older version. I use an iMAC running OS10.6.8. How do I resolve this issue?

Starting with this, you have errors in your CSS code.
body {
margin-top: 0px;
margin-right: 0px;
margin-bottom: 0px;
margin-left: 0px;
color: 151515;
font-family: "Gill Sans", "Gill Sans MT", "Myriad Pro", "DejaVu Sans Condensed", Helvetica, Arial, sans-serif;
background-color: EFF5F8;
body {
margin:0;
color: #151515;
font-family: "Gill Sans", "Gill Sans MT", "Myriad Pro", "DejaVu Sans Condensed", Helvetica, Arial, sans-serif;
background-color: #EFF5F8;
font-size: 100%;
Related links:
Windows Chrome, why do my fonts look so bad? - Lee Green
css3 - Bad font rendering Chrome - Stack Overflow
Nancy O.

TS1702 my ibooks are appearing on my music playlist, but NOT on ibooks for me to view...how do I resolve this issue?

my ibooks are appearing on my music playlist, but NOT in ibooks for me to read, how do I resolve this issue?

This is a concern amoung many corporate users. It's going to take somekind of policy change with apple.
Enterprise support:
Call enterprise support (866) 752-7753 to create a case ID number

When I dictate on my iPad and press done the dictation is erased, how can I resolve this issue

When I dictate on my iPad and press done my dictation is erased, how can I resolve this issue?

Another way besides tapping the text box is to tap the screen to bring the keyboard up, tap the .?123 key, then tap the undo key to bring the erased dictation back.

HT4890 my PC tells me that "ApplePhotoStream.exe has stopped working". How can I resolve this issue?

"ApplePhotoStream.exe has stopped working" How do I resolve this issue?

Uninstall and then reinstall the iCloud control panel on your computer.

HT1349 my itunes player is skipping?how can i resolve this issue??

my itunes player is skipping?how can i resolve this issue??

See if anything here helps you: http://www.apple.com/support/itunes/troubleshooting/
perhaps http://support.apple.com/kb/TS1362 or one of the other troubleshooting articles linked there?
Message was edited by: EZ Jim
Mac OSX 10.8.2

I purchased an app for my Mac Book Pro. The app is called djay. Unfortunately it won't download. I get the following error message: Error 1004 please try again later. How can I resolve this issue?

I purchased an app for my Mac Book Pro. The app is called djay. Unfortunately it won't download. I get the following error message: Error 1004 please try again later. How can I resolve this issue?

Try contacting the app developer via email here > http://help.algoriddim.com/customer/portal/emails/new

The iPhone "iPhone" could not be restored. An unknown error occurred (1015)......How do I resolve this issue to be able to use my phone?

The iPhone "iPhone" could not be restored. An unknown error occurred (1015)......How do I resolve this issue to be able to use my phone? Rather its restored back to 4.3.3 froom 4.3.5...I just want to be able to use my phone!

mazunzo tembo wrote:
"the iphone could not be restored, an unknown error occured(1015).
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743
ERROR 1015...
This Error Code is indicative of the Device being jailbroken / Hacked...
Sorry... But...
The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
You will need to look elsewhere.

When I try to use Mac Help or any other help menu, the help window opens up but it is empty. How do I resolve this issue?

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Try moving these files to the Trash one at a time and test (but don't empty yet.)
/Users/yourusername/Library/Preferences/com.apple.helpviewer.plist
/Users/yourusername/Library/Preferences/com.apple.helpviewer.LSSharedFileList.pl ist
If doing this doesn't help, then navigate to this location and delete the cache (but not the enclosing folder.)
/Users/yourusername/Library/Caches/com.apple.helpviewer
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How do i resolve this issue

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