How do I resolve this?
I upgraded to PSE 11. installed a serial number or key, and now I am getting an email saying my trial period is over. I tried twice today to chat for the solution. Mary closed me out because I didn't type fast enough for her, after I waited eons for her. Pransath was being very hepfull and we got cut off. How do I resolve this without going through anymore wastes of my time???
You are on a user-to-user forum, not Adobe support. I would try again later on in the day.
Good luck.
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I've had Adobe Acrobat XI Pro for some time, but yesterday it stopped working and I started having an 'Adobe Acrobat has stopped working' error. It then tells me to Close the Program.
How do I resolve this?
Thanks and regards
RoxanneThanks Pat. I was able to resolve the problem.
OS is Windows 7 Pro, Adobe Acrobat Pro 11.0.07.
I went into the Properties file where I identified that Users only had Read & Execute and Read properties, I changed properties for Everyone to Full Control. That fixed the problem.
I don't know how the properties got changed to just Read & Execute, but there had been an automatic update the night before.
Regards
Roxanne -
Color Nook can no longer access library . . How can I resolve this problem?
I have a Color Nook. Recently it was updated automatically. Since the update I can no longer enjoy reading the library books I once could. I used Overdrive and Adobe Digital Editions to access my county library in the past but can no longer access it.. I get an error message of E_AUTH_BAD_DEVICE_KEY. Apparently I have lost authorization to the AdobeID server.
How do I resolve this problem?Well, you could start by asking in the Digital Editions forum,
http://forums.adobe.com/community/adobe_digital_editions
This is the Reader one. -
Hi i cant download any apps because my apple i.d is missing a didgit how can i resolve this???
i cant download any apps on my i pad because the apple i.d i created has a didgit missing how do i resolve this??
Start here:
http://www.apple.com/support/itunes/contact/ -
I have money in my bank, and I'm trying to purchase WhatsApp which is only 0.69p, it then said I need to verify my payment method by entering my bank details... So I did (correctly). It then said my payment method has been declined and to use a different payment method. I don't have another payment method and really need this app. How can I resolve this?
It's now not letting me download free apps now
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My ipad is disabled and it says i need to connect to itunes when i connect it to itunes, it says it wont recognize it until i put my passcode into my ipad, but with my ipad disabled, this is immposible, how can i resolve this problem?
You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad an resync your content to it
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My neice is trying to use the Build-a-Bear website, which requires Flash to login and run its services. However, the plug in is loading correctly, but we cannot enter letters into the login box, just numbers.
It's not a firefox problem with entering text as on other websites (such as BBC) text can be entered into plain search boxes.
How can I resolve this?Is there any timescale as to when it's likely to be resolved?
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I have one itunes account with two phones assigned to it, sons and daughters, (5s). When i phone one of the numbers both phones have started to ring, only when connected to wifi at home. The problem does not occur when not connected to wifi. How do i resolve this please? texting is fine it is only when ringing one of the numbers.
<http://support.apple.com/kb/HT6337>
"To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls." -
I get an error message when trying to sign into the support community with another Apple id. On the <pick a username> screen I get "an account utilizing this address already exists.Only one account per email address is allowed on the Apple Support Communities" despite trying a few usernames. Anyone know how I can resolve this?
This problem has been driving me demented. The instructions that Ivan gives have partially worked for me. By following his link
"How to find out if you have multiple Apple IDs" I was able to identify that yes I did have two apple accounts using the same e mail address. One was very old that I used to use for the forum boards and one is my much more recent ID that I use for everything these days. So I changed the e mail address for the old account which is associated with these discussion boards and that's the account that I am now posting this from. However even though the two accounts now have different e mail addresses when I try to log onto the boards with my more recent main apple ID I still get all the same errors as described at the start of this thread by rodgers_j. And of course that's the one I want to use so that I only have one itunes account for everything.
So if anyone has any more hints I'd be very grateful. -
When I sync recently bought albums to my iPhone I get duplicated tracks. How can I resolve this. The duplicated tracks do not appear in my itunes library, just on my iPhone.
It seems to happen with songs that were purchased before synchronizing the new iPhone
I will tell you how I fixed it.
Note: I have iTunes in spanish so I will try to translate and figure out the commands that appear on ITunes in english. I will put my translations into brackets. English is not my native language. I will do my best.
The workaround is:
1.- Dragg no working songs from iTunes to a folder on the hard disk. (Only for backup purposes)
2.- Deleted those songs from iTunes library.
3.- On the left panel in ITunes click on "Purchased" under the STORE option. All your purchased songs will appear on the right panel
4.- At the bottom and right there is the option : "Download Previous Purchases". Click there.
5.- Click on the option "Are not in my Library" (top right)
6.- The songs you deleted from iTunes will appear.
7.- Downloaded them again. (You have the option to download at the bottom right)
8.- Syncronize your iPhone and that's all. -
I am running Windows 7 and have tried to install iCloud. No matter what instructions I follow, I still get the error message "This Apple ID is valed but is not an iCloud account." How can I resolved this?
I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish -
As of 2 months ago, I cannot fully access Facebook using either Safari or Firefox browsers. I have a Mac G5 running OSX 10.5.8, Safari 5.0.6 and Firefox 3.6.28. Does anyone have any suggestions on how I can resolve this?
Aha, a PPC Mac!
The last really supported Flash for PPC was 10.1.102.64, but if it's for like Facebook or such, people have been fooling FB to think they have a later version installed.
Texas Mac Man's Flash hack/post...
https://discussions.apple.com/thread/3599648?tstart=0
Flash player 11.1 hack on PowerPC - https://discussions.apple.com/message/16990862
See in each Browser which version of Flash it thinks it has...
http://kb2.adobe.com/cps/155/tn_15507.html -
I have poor/no service on my iphone 6 in places that I do have service on my old iphone 5. Takes 10 minutes to send text and webpages will not load but load within seconds on the iphone 5 and forget making a phone call. How do i resolve this issue??
Hey kristiac,
Thanks for the question. If I understand correctly, you have no service on the iPhone. I would recommend that you read this article, it may be able to help the issue.
If you can't connect to a cellular network or cellular data - Apple Support
Thanks for using Apple Support Communities.
Have a good one,
Mario -
Since the most recent update, my IPhone 5c no longer permits me to send text messages to more that two people at a time. How can I resolve this to send text messages to more than two people in a group message.
It would appear that I can send an SMS to multiple contacts, providing that it's not a forwarded message. This means that I have to start from scratcheach time, and then I can send it to over 30 recipients at a time. Not sure why though, and I'm not sure why the sign doesn't appear all of the time as an option for me to press. At other times, it is particially obscured by the curser/text box. This is obviously a glitch in the system, as it happens inconsistently.
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I receive the follwing error message when trying to open my ipod touch/itunes "the itunes libary.itlfile is lockedon a lockdisk or you do not have write permission on this file. How do I resolve this problem?
Repair iTunes Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
Repeat with the media folder if it isn't stored inside the main iTunes folder.
If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
tt2 -
Hi!
My iPhone 4S's wi-fi icon is greyed out, which means I can no longer connect to wi-fi. How do I resolve this?Greyed out means your WIFI chip has bit the big one.
You can either have it repaired at a local shop.
Pay Apple to exchange it out of warranty (should they see fit to do so).
Order a new chip off ebay and do the work yourself.
Sell your iPhone and get a new one.
Or just go without WIFI.
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