How do I restore a password-protected backup?
How can I restore a backup that's password protected?
Problem steps:
1) I had a password-protected iPad receiving push email from my company for more than a year.
2) This morning, I had to re-enroll it and change the password to meet more stringent standards.
3) The change said it was successful, but after the iPad went to sleep and I woke it up, it didn't recognize the new password.
4) It also didn't recognize the old password.
5) It also didn't recognize the original 4-digit password that I'd put on the machine when I first got it.
6) I went to our mobile device management webpage and issued the clear password command while my iPad was connected to the wifi network.
7) The MDM page announced that the command had been sent successfully.
8) The iPad never prompted me for a new password.
9) It still didn't recognize the old password.
10) It still didn't recognize the original password.
11) I had to let the iPad wipe itself clean after ten mis-tries so I could restore from last week's backup.
12) When I issue the restore command, I'm prompted for a password. It says that the old password (and the original password and the new password) are all incorrect and won't do a restore.
When I plugged the iPad in this afternoon to find out when my latest backup was (after I had discovered that it was having problems), could it have transferred the corruption from the iPad to the Mac's backup file? The backup file still has last week's date on it. I have a complete disk backup of the Mac from earlier last week as well as it's connected to a Time Machine backup. What can I do to get my data back?
I've got two books I've been annotating since last summer so I can create presentations about them and teach from them, and now everything's gone.
This is an iPad 1, running iOS 5.0.0.
The Mac is a MacBook Pro running 10.6.8
Found it.
The restore password is not the same as the passcode to access the iPad. (After putting 6-digit codes in all day, I think I'd been conditioned to continue using those codes.) I found the backup password in the Keychain.
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