How do I restore an old apple ID?

I am trying to restore an old Apple ID that I had to stop using because the email address used to sign into it was hacked. I have lots of music that I purchased with that ID that I can no longer access. Any help out there?

Use "Settings > General > Reset > Erase All Content and Settings" and then, when you setup the now empty iPhone, restore from your iCloud backup.

Similar Messages

  • How can I restore my old Apple ID?

    I can not use my old Apple ID.
    I update app from Apple store by my IPhone 4S.
    I type my password and receive message "you are not member of administrator group".
    And I can not use my Apple ID any more.
    I create a this new one for ask this question.
    How can I restore my old Apple ID?
    Because I use my old Apple ID bought app from app store.
    And I can not use this new for update old app.
    Please help me.

    Hi thkalam,
    Yesterday, I go to page https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PL133
    Select "iTunes Store".
    Then select "Account Management".
    Choose "My topic is not listed" it will show the box to type your topic.
    Type "Apple ID" it will automatic show a topic that relate to "Apple ID".
    Choose "Apple ID has been disabled for security reasons".
    Then fill your information that apple ask step by step.
    And you will go to the page that you can send e-mail to support.
    Fill your information and your Apple ID that you want to restore.
    I repeat your Apple ID that you want to restore.
    And describe in the box below.
    I tell Apple "you are not member of administrator group" message.
    I purchased for app store tell Apple and I have receipt.
    Then send the e-mail. Apple will reply in 24 hours.
    This morning I receive e-mail from Apple, tell me that my Apple ID is enable and reset my password.
    And my Apple ID is enable now.
    Hope this help.
    Good luck.
    Message was edited by: ryota1579
    Message was edited by: ryota1579

  • I have an old ipod that got put through the washer. I want to restore it but i already have a new ipod. How can i restore my old ipod without losing all of my new itunes songs?

    I accidently put my old 2nd generation Ipod nano through the washer a few years ago. Well after that it would no longer work do to water damage. After a while i got a new Ipod (the same type) and was able to get new songs to put on it and what not. Well i was playing around with the one i washed opne day and found that i could still restore it on iTunes. However, it wont let me restore it without losing all of my music and what not that i got for the new one. I would like to continue to use the old one, but I am afraid of losing all of my current stuff. Does anyone have any suggestions as to how i can restore the old and keep the new? I am in desperate need.

    Well, two thoughts.
    The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
    The battery has deep discharged and is now dead. It will never recharge and should be replaced.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
    The flat fee for a battery exchange is, I believe, $99.00 USD.

  • How do i remove my old Apple Id from iPhone's iCloud setting which does not exist anymore

    Purchased new iphone 5s, installed with itunes restoring backup from iphone 4 (which was too old a backup). It restored an old apple id (which i do not use anymore) in the iCloud settings while having my new Apple Id in the Itunes & App Store. I cannot turn off the iCloud setting due to old AppleId popping up - which does not exist.. How do i remove the old Apple Id from icloud setting on the phone.
    I cannot erase the phone as it asks for the password for the old Apple Id. And i cannot do the restore again (after i made a recent back up my iphone 4) as itunes asks me to turn off Find my phone.

    The Apple ID exists. The email address you used to create it may not, but the Apple ID does. Call AppleCare and ask to speak to someone in account security.

  • How can i restore my old photo stream after installing iOS8???

    How can i restore my old photo stream?
    because as i install iOS8 my phoyo stream lost.
    please help me.
    thanks.

    As of iOS 8, photos are and photo stream are organized a bit differently: http://help.apple.com/iphone/8/#/iphbfeb468fc

  • How can I restore the old iTunes layout?

    how can I restore the old iTunes layout?

    Welcome to the Apple Support Communities
    You can activate the sidebar (View > Show Sidebar) and the status bar (View > Show Status Bar). They makes iTunes 11 more similar to older versions

  • HT4859 I have 2 phones saved on iCloud, one is old phone and other is new. How do I restore my old phone data from iCloud to my new one?

    I have 2 phones saved on iCloud storage, one is old phone and other is my new one. How do I restore my old phone data from iCloud storage to my new one?
    It shows like 4.3GB is stored on my old and 105.9MB on my new. I want to restore the 4.3 to my new, how do I do that please?

    Welcome to the Apple community.
    You will need to restore your phone and when prompted use the backup that you made yesterday.
    Before you do so, you may wish to change your wife's iCloud login details, otherwise you may find that you then overwrite her data. She should have her own iCloud account to avoid this.

  • How can I use the old Apple TV with new iTunes?  It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync.  I can access the iTunes Store fine, just none of my Library

    How can I use the old Apple TV with new iTunes?  It tells me to input a code in iTunes but iTunes no longer has a spot to input this code to allow sync.  I can access the iTunes Store fine, just none of my Library

    read this
    https://discussions.apple.com/message/20429789#20429789

  • How do i change an old apple ID on my phone to my current apple ID?

    how do i change an old apple ID on my phone to my current apple ID?

    In the Settings app go to iTunes and App Stores.
    Tap on the Apple ID shown at the top and sign out. Then sign in with your Apple ID.

  • How do I get the old Apple ID off of my iPhone and the new one installed?

    I got a MacBook Pro and decided to create a new Apple ID different from the one I previously had. How do I get the old Apple ID off my iPhone and the new one installed?

    When I tried this, my music stayed the same whereas my new iTunes has only about half the music it used to.  How can I get all the music to clear out so that it can sync my new music to it.  Simply connecting it to the MacBook Pro and pressing Sync has not worked.

  • How do i remove an old apple id and put in my apple id

    how do i remove an old apple id and put in my apple id

    System Preferences > Users & Groups the select your accout, click on the padlock idon at the bottom of the window and enter your administrative password, then where you see Apple ID:  click on the button labeled 'Change"

  • How do i stop an old apple ID and password prompt from always popping up on my phone during normal use ?

    How do i stop an old apple ID and password prompt from popping up on my phone screen during normal operations ?

    How to change the Apple ID on my iOS Device
    Settings > iTunes & App stores.
    Tap your Apple ID, sign out then sign back in with new AppleID.
    Settings > Facetime.
    Tap your Apple ID, sign out then sign back in with new AppleID.
    Settings > Messages.
    Turn off iMessages, wait 10 seconds, then turn it back on.  Go to 'Receive messages at' and then tap your Apple ID.  Sign out of the old ID, then sign in with new Apple ID.
    Settings > iCloud.
    Delete the account (make sure to KEEP the information on your phone), then turn it back on with new Apple ID.
    Also, delete any apps that were downloaded with the 'old' Apple ID, then reinstall them with your 'new' ID.

  • HT5625 How do I delete an old Apple ID?

    I know how to reset my password, find that I have multiple Apple IDs, but how do I delete an old Apple ID?

    Can't abandon it because my computer keeps bringing it back when I want to update instead of using my current apple id

  • HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

    hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

    Hi.
    I had a similar problem myself. This is what helped me.
    I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID.  Then went back to app updates. Once I put in my ID password all was fine.

  • How do I delete an old Apple ID when I can't remember password nor have answers to recover questions?

    How do I delete and old Apple ID in iCloud when I cannot remember the password nor do I have answers to the recovery questions? Additionally, the old email address is no longer working.

    Got the answer--- called apple support--- very helpful--very quick

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