How do I restore my backup (.wim files) after running HP System recovery on a G62 with windows 7

I had to do a system restore after getting a blue screen and I backed up the files on my external drive. after restoring the system I tried to restore my files from my external with Recovery manager but it didn't see my external so I couldn't restore. I copied and pasted the backup folder on my g62 desktop and tried again with no results. As far as I can tell the restore was done because my free space on the g 62 decreased by the same size as the backup, but when I open the c:\ drive I can't see the transfer. these are .wim files and I even tried to call tech service (my warranty juse expired) and they were trying to sell me extended warranty for the next year to help me. the problem exist with HP if they had good programs that follow up what it was meant to do maybe Today I wouldn't be here looking for help. when I restored the system, recovery told me the it would install my backup, but nothing happened leaving me hanging.NEED HELP!!!!!!!!!!!!!!

If you call AppleCare they will be more than willing to help you. Use the appropriate phone number on this page. Tell them you need a support related fulfillment - replacement disks. As shldr says there will be a small charge, but you will be able to install your system again.
Best of luck.

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