How do i restore my iphone?

i cant seem to restore my iphone 4. it was working perfectly fine until i decided to update it to put apps on it that required some version of iOS  and now the lock screen is gone and there is a picture of the iphone logo and the usb cord. and then...when i plug it into itunes it says i need to restore it before i can dowload itunes. but how can i restore it???!!!  the iphone summary page wont let me restore it!! it is greyed out, so ther is no way fo me to restore it using itunes itself. im sooo confused...  should i take this to an apple store so they can restore it for me? im going crazzy tring to figure out what is wrong. PLEASE HELP!

The error message indicates you must restore your iPhone with iTunes before downloading the new iTunes version that is required for iOS 5?
You sure about that?
It should be the other way around. You must download the current iTunes version before you can download and install iOS 5 on your iPhone.
Try updating iTunes first.

Similar Messages

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    The following assumes you've been backing up to icloud all along.
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  • How do i restore my iphone 6 before icloud and recover photos and texts

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  • HT1212 How do i restore my iphone when it has been disabled and can not be restored through itunes because of the error message that says "The iphone software update server could not be contacted.

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    Ok, here's a question for the restore/ backup pros. 
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  • HT3743 How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" Kindly suggest

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    It sounds a lot like your phone was hacked or jailbroken to unlock it prior to your trying to update it.
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  • TS3694 How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. But it got stuck and now my itunes is displaying Error message: "there is no sim card installed in the iphone you are attempting to activate" Kindly suggest

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    tariqrehmani wrote:
    How do i restore my iphone from "no Service". I tried to update my iphone 3G TO iOS 6.0. ...
    The iPhone 3G is Not Compatible with iOS 6...
    It also appears that your phone may have been Hacked and / or Jailbroken...
    If this is the case... you are out of luck... Because...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    Why Jailbreak is Not Supported  >  http://support.apple.com/kb/HT3743

  • How do I restore my iPhone? It has iPod touch information on it (pictures, keyboard is different - no more special symbols, etc.)

    How do I restore my iPhone? It has iPod touch information on it, like old pictures that I had on my iPod touch (which I don't use anymore), and the keyboard has changed. Before I could use special icons and symbols, and now it's just basic (no shapes or anything). Is there any way to restore my iPhone to the condition that I bought it in? I don't want to have to buy another one, since I just got it.
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    Setting up your phone "as new device" is described here: How to set up your iPhone or iPod touch as a new device
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  • HT201210 how can i restore my iphone to a selected OS

    how can i restore my iphone using itunes but i want to be able to select which OS to restore to. i have it on my desktop. but when can i select which OS to restore to? i remember vaguely something about right on restore...but i couldnt figure it out...?

    you cant pick the ios you want. once you upgrade that is what you are stuck at and can only go up

  • My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal  simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphon

    My iPhone's screen black, it does not work and I tied to hold press power and home press but it did not work? By the way for seconds I saw iTunes cabal  simple, but unfortunately, I do not have backup for my iPhone in my mac, so how can I restore my iphone without loss my date?
    Thanks

    lbryan1987 wrote:
    I dont want the button problem solved i need to know how to restore the phone without using that button or going into settings
    You don't in the condition it's in. You will either have to get the phone replaced by Apple or pay a 3rd party to repair it.
    there seriously should be more than two ways to solve this other wise apple is useless and we will never buy another apple product.
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  • My partner was trying to sync my phone to iTunes on our mac but instead restored all his phone details to my phone. It appears that I have lost everythin. I have no backup. How can I restore my iPhone.

    My partner was trying to sync my phone to iTunes on our mac but instead restored all his phone details to my phone. It appears that I have lost everything. I have no backup. How can I restore my iPhone.

    hmm thats kinda odd! how he managed to do that i dont know I thought the backups were locked per phone or phonenubmers serial.  Anyhow IF you have no backup at all then you have lost everything.  There is software out there that can recover data on the phone that was deleted..  I would personally click restore on Itunes and restart over.  You cant get back what you lost that easy and software that does recover deleted data may not allways work 100% and costs money for the software..
    Lesson learned huh..

  • HT204150 i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad?

    i have deleted all contacts in icloud but still have them on my iphone (which is backed up as well to iTunes) how can i restore the iphone data to the iCloud so it will resend it to my mac book and iPad? I have switched my iphone to airplane mode so it is not connected to the internet and so icloud can not wipe it at the moment.
    thanks roy

    There's a menu choice (I think under "Files") that lets you sync purchased items on a device back to itunes.  Look for that.
    iCloud does not store music.  If you want to do that you'd have to subscribe to itunes Match, but to get music to the match servers, you need the music in the itunes library on your computer.

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