How do I restore my ipod to factory settings, but I have a passcode lock, and my screen is broken so I can't type in my password when I connect to itunes?
Okay so I have had my ipod 4th gen for almost 2 years buy the screen has fallen out of the back casing, (I bought it as refurbished) and I am trying to reset it to factory settings, so when I get a new one I can register my device on apps/games since some apps require that you can only register on one device, but I think the thing that connects to the screen is ripped so the screen won't turn on and I can't physically touch it. What I want to know is how can I restore it with me not being able to type in the password lock since the screen is broken?
or is there a way to disable the passcode lock through the computer?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I restored my Ipod to factory settings but and am getting error when I sync
I have a U2 Ipod that I'm using with Windows. I rstored it to factory settings using iTunes. When it starts to sync my library after awhile it stops and I get this error message.
"Attempting to copy the disk "Josh's Ipod" failed. The disk could not be read from or written to."
Someone please help me!!! Thanks!Have you had a chance to look at this troubleshooting page? It may be of some help: "Disk cannot be read from or written to" when syncing iPod
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How do i restore phone back to factory settings if there is no sim card and no internet connection
There is no sim card in my phone and no internet connection. How do i restore the phone back to the factory settings?
That is about all a user can do
One last thing ,try this thread
how to put iOS 7 into DFU mode
and try that although not an Apple supported process and read the posts carefully
but it does look as if it now is a hardware issue .....sorry
Did you not clear it before sending to the online Co
just a thought was it carrier locked ?if so I would guess the online Selling Co may have hacked it to remove the lock to sell it as a not carrier locked device -
How do I restore an iPod to factory settings?
Hi-
Where do I go and how do I do it?
Thanks so mcuh!Connect your iPod to the computer and launch iTunes. The iPod will appear in the left-hand side bar under the rubric: Devices. Click on the name of your iPod and you will see a Summary page in the main portion of the window. Follow down on that page to where you have the option to (1) Check for Updates or (2) Restore. Click on Restore and follow the prompts.
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I have been getting this error message since about the end of June when I updated to the latest version of iTunes. It's pretty annoying. Let me lay out how this has been happening for the past month, the best I can. I have a 32GB 4th gen iPod Touch
I load content up to my iPod. Music, Apps, Videos, pictures, etc.
My iPod works well for a little while, days sometimes a week is the longest I went without seeing this message.
I connect iPod back to my laptop through the standard pack in Apple USB connector.
I get the "Itunes cannot read the contents of ipod. Go to the summary tab in Ipod preferences and click Restore to restore this ipod to factory settings." message. When I go to the preferences tab, I click restore and iTunes gets stuck trying to restore my iPod. Then I have to uplug my iPod. And Shutdown/Restart my PC reconnect my iPod, and go through the restore process again.
I have been doing this for as I said, a month. It's getting pretty grueling to keep havomh putting cotent on my iPod after these restores.
I've tried everything.
I've stopped autosync, it still happens.
I tried to reinstall iTunes(be it I didn't full uninstall before trying to install again and got the option to fix corrupted files and such
I've deleted all old back up, and it still happens
Today is the fist time I'm fully uninstalling iTunes, and then reinstalling to see if this works.
But do you guys have any otehr solutions for this? As I said, this didn't start happening until I installed the lastest version of iTunes 10.6.3- Have you tried another cable?
- Another USB port?
- When you have the problem, connect it to another computer to help determine if you have an iPod or computer problem.
- Try just restoring the iPod to factory settings/new iPod. Do not restore from backup. If you still have the problem with this and all computer that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
On my ipod touch, i can't seem to get the imessage app.. I have updated my itunes and even restored the ipod to factory settings with the latest update. Maybe the ipod is too old? Is that even a thing? Is there another app I can download to have access to my contacts with imessage?
That comes with iOS 5 (Settings>General>About>Version) and only the 3G abd later iPods can go to iOS 5 or later
Identifying iPod models -
I'm trying to clean out my iTunes and iPod, and in doing so I've realized that I have over a gig of "other" material taking up space on my iPod. One solution I was told about was to restore my iPod back to it's facotry settings (after you've backed it up) in order to help eliminate or help make the "other" section take up less space. I'm worried about doing this however seeing as my iPod has music from three or four other computers on it seeing as I manually sync music to my ipod rather than have it sync on it's own. I'm worried that even if I back the iPod Touch on my computer, that all the other music from the three or four other computers and iTunes' will be erased and only music left on my iTunes, on my laptop will be left over after words. This wouldn't be such an issue if I didn't have litterally THOUSANDS of music to sort through between these four computers.
Also, does anyone have any other solutions on how to reduce the amount that "other" takes up on your iPod? Thanks in advance! Any help is greatly appreciated.I'm not sure if you will loose your music or not, but I have a suggestion. If you sinc your ipod to your itunes, all the music from it should transfer to your itunes, it shouldn't matter whether it was downloaded on that computer or not. If you do this and then restore your ipod to factory settings and you do loose your music, then you can just sinc your ipod to your computer, or itunes account and then you will get your music back. I hope this helps. :)
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Hi, I have an iPhone 5, 6 and an iPad... I want to give my brother my iPhone 5 and restore it back to factory settings without it affecting my iphone 6 and iPad... How do I do this?
Howdy Katie
see > What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
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My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphone refused the request.
I cannot get help from Apple support because i am being asked to supply the serial number which is stored on the phone and I cannot restore my data in the first place. I am reluctant to "Set up as a new Iphone" since I don't know whether if I do I may not then be able to access my data from Itunes...
Please advise what to do. I did not see any tutorials on Youtube to help me with this.
I look forward to an early response.Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
I tried to restore my iPhone to factory settings but it will not load anymore, it stopped at about 60% and in itunes it says "veryifing iphone settings" but will not load anymore, what do i do?
Put the iPhone in DFU mode*. Connect in iTunes and restore.
*Use Google. -
I bought a mac 2 days ago and transferred some files on there using migration assist which I did not want to. How do I restore my imac to factory settings so I can start again?
Look in /Users folder. You can go to System Preferences > Users & Groups, open the lock and "-" delete the account it created.
This is a problem whenever you use migration assistant after the initial install. The proper way to run Migration Assistant is in Setup Assistant when you first boot your Mac. I don't know why Apple isn't clearer about this issue. -
How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.
Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
Please try each of the following, in order, until hopefully resolved:
Note the following are excerpts from an OS X Daily article.
* Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
* Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
* Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
* Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
* Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
* Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
* Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
* Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
* Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
* Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual. -
I have the new iPad and I could not use I tunes , every time I get an error says "cannot connect to itunes store " please help
Sorry, yes iTunes on your computer.
When I updated my iPad 3 and iPod Touch 4th generation to iOS 6 a few months back, I was able to update the iPad effortlessly over WiFi. but I kept getting error messages when trying to update the iPod over WiFi, so I used iTunes on my MacBook Pro.
Connect the iPad to the computer, launch iTunes. Select the iPad under the devices heading on the left, click on the Summary tab and then click on Check for Update
If you are using iTunes 11, go to View>Show Sidebar at the top - so the sidebar is visible. -
Hi there,
I have just updated my ipod to the latest upgrade but then had to restore it to the factory settings wiping all my music, could you tell me how to download it from my laptop to the ipod,a m not having much luck figuring it out.
Many thanksTo synce media from your iTunes library see:
iTunes: Syncing media content to iOS devices and iPod
Unless you restored the iPod on this computer/iTunes library yoo may not be able to sync music and videos using the manual method.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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