How do I restore my new iphone using the icloud data stored from another phone?

Yesterday my iPhone stopped working so I took it to the Apple store who replaced it with another one. I used iCloud when setting up this new one but this only restored my numbers to the new phone. I plugged the phone into my computer when I got home and again tried to restore my phone to the setup from yesterday. This changed the phone to the setup from over a year ago. I know my old phone backed up more recently than this because under iCloud 'Manage Storage' it shows that my old phone backed up yesterday. Any ideas how I can access this?

On your replacement phone: Settings>General>Reset>Erase All Content & Settings...you should now be able to use the backup from your old phone.

Similar Messages

  • HT4436 aid it was 2/4. How do I restore my new iphone to the backup of 2/14?

    I purchased a new iphone 5s and backed up my old iphone to the icloud 2/14. When I started the new phone it restored to a backup from 2/4--how do I restore my new iphone to the backup from the icloud today 2/14?

    Go to Settings>iCloud>Storage & Backup>Manage Storage to confirm that the backup of your old phone is listed.  If so, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup and follow the prompts, choosing the backup of your old phone to restore to.  Be sure your phone is connected to wifi and your charger while it is restoring the backup.

  • How can I back up my new iPhone using the old back up from iPhone 4

    How can I restore my iPhone 4 backup to my iphone5 as I have start my iPhone 5  as a new device . I wish to restore from my iPhone 4 backup as there is a lot of photo inside .

    Navigate to Settings > General > Software Update and install any updates available.
    Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
    When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

  • TS3988 Restoring a new iPhone with the icloud

    I just got the iPhone 5 and in the beginning of starting it up I restored it with the icloud! When I go through all my usernames and passwords and they start to dowload all of my apps they only download half way and it will be I let it download for six hours at a time and it will still be at the same place as it was six hours ago! Please help!

    Yes

  • How can i restore my new macbook pro. Lion is installed from the beginning, but I have no cd. What am I suposed to do?

    How can i restore my new macbook pro. Lion is installed from the beginning, but I have no cd. What am I suposed to do?

    Boot your computer while pressing Command-R. You can reinstall Lion from here. Covered here:
    http://support.apple.com/kb/HT4718

  • How can I open a new page (using "Pages") when I already have another page open?  It just keeps reverting to the page I have opened already and won't let me open another one?

    How can I open a new page (using "Pages") when I already have another page open?  It just keeps reverting to the page I have opened already and won't let me open another one?

    To make a new document, go to File > New From Template chooser and choose the type of document you wish to create.
    To add a new page to an existing document go to Insert > Sections > Blank.

  • TS4036 I've been restoring a new iphone to my icloud backup since last night. It keeps saying 30 + hours remaining. This does not seem right. Any suggestions?

    I've been restoring a new iphone to my icloud backup and it's been taking hours. It's already been 15 hours and it keeps flashing between 30 to even 48 hours longer. I already stopped it last night and restarted but it doesn't seem to make a difference. Any suggestions???

    Correction: the message that iTunes hangs at for hours on end was "Waiting for changes to be applied".

  • Can 2 different users with 2 different Iphones use the same itunes to backup each phone separately? if not how can I have a backup for 2 different iphones on the same laptop?

    can 2 different users with 2 different Iphones use the same itune program to backup each phone separately? if not how can I have a backup for 2 different iphones on the same laptop?

    Here is your answer:
    http://support.apple.com/kb/HT1495

  • How do I restore my new iPhone with my old iPhones information using vista?

    My old iPhones screen died and they replaced it with a new one. I went to my computer (windows vista) and registered the new iPhone, but can not find the backup from my old one. My biggest concern is retrieving my contacts. Please help.

    Just sync with your computer.
    If you have sync. Contacts with
    Window contacts or Any other
    Window based software then
    Re-sync will restore ur contacts
    On new iPhone

  • How do i restore my new iphone device to my old settings after already selecting set up as new device?

    I've gotten a new iPhone 5 which is replacing my old iPhone 5 and I wanted to restore my settings from my old iPhone to the new one. However during the set up of the new iPhone I lost connection from the internet, therefore I chosed to set up my iPhone as a new iPhone. I have now gone onto iTunes to see if it'll let me restore my old iPhone settings and it was providing me with other devices but my old iPhone. How can I restore my old settings or will I have to start over as a new device?

    Hi and Welcome to the Forums!
    Since you did a backup, you can perform a restore:
    KB23680How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Software 6.0
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • How do i restore my new iphone 4s from my previous backup?

    Help - Last night i put my new iphone 4s into my laptop to "restore from the backup of my previous iphone " it looked like things were going well until it said this couldnt be done because my iphone is locked with a passcode. Now when you disconnect the iphone to see if there is a passcode the phone wont switch on. it flips between showing the white apple logo that you see when a phone swtiches on from being off or a semi cicle of dashes that if look like its cant start itself. please help. thanks

    Just sync with your computer.
    If you have sync. Contacts with
    Window contacts or Any other
    Window based software then
    Re-sync will restore ur contacts
    On new iPhone

  • Iphone 5 very slow, how do I remove music? Im using the icloud and itunes match.

    The phone locks up and restarts on its own now. Hard to navigate with it because its very slow.
    Already did a backup and restored it from the backup. Any ideas? Thanks

    Hi Super Scout,
    There are a few different reasons this could be happening, and it sounds like you're on the right track to isolating the issue.  However, it would be very helpful to go one step further and Use iTunes to restore your iOS device to factory settings - Apple Support. This will completely wipe everything off the phone (including the iOS software itself) and install a fresh, clean copy of iOS, just in case there is a corrupt file in there giving you the trouble.  After reinstalling iOS, set the phone up as a new iPhone temporarily to test the issue and see if it is still happening.  If so, there may be a hardware issue with the device.  Hopefully that isn't the case -- if the phone runs smoothly when set up as new then it means there was a corrupt file in the operating system or that there is something in your backup (possibly a third-party app) causing the issue.  After testing the iPhone set up as new, go ahead and restore the phone from your backup and see if the issue comes back.  If so, you may want to contact Apple Support to see if their diagnostic test helps narrow down which apps are contributing to the issue.
    Good luck!

  • I set up new phone (5) as a "new phone instead of backing up from icloud. How can I get back in to use the icloud backup? If I hit "delete account" does that just clear the new phone or does it get rid of my whole icloud account.

    In the set-up process I clicked "set up as new phone" when I should have clicked "back up from icloud". I can't use itunes for the back up as it is not current. Is there a way to get back into setup? If I click "delete accout" in icloud management will it clear just my phone (so I can start over) or will it actually delete my icloud?

    Settings>General, scroll to bottom of screen and tap Reset, choose to delete all data.  Then attach to itunes and choose to perform a restore.  You'll get the option to restore from icloud.

  • Got a new iPhone, using the same laptop, doesn't sync

    I bought my first iPhone.
    I installed iTunes to my laptop and setup my first iPhone on it.
    Everything I selected to sync, would sync to the phone.
    I've recently had to exchange my iPhone for a new one.
    I connected my second iPhone to the same laptop.
    I setup the second iPhone and it only syncs the previous phone's apps to it.
    iTunes doesn't sync anything else, now, i.e. Music, Photos, Podcasts, etc.
    I've tried to uninstall iTunes and delete the "Apple Computer" folder in my profile.
    How do I fix this?

    Well I am more than happy to help out others with sync problems on their iPhone. I'll throw out another post to raise the sync question and if anyone needs help, i'm here for them.
    But... I'm not so eager to give out that information to Apple. And why should I? Apple has not only been less than eager to chime in on posts, but they have a nasty habit of altering posts, reshaping them to make them look pretty and disguise core facts, or completely deleting posts regarding critical issues. I realize they want to look good to the public, but you know what Apple, part of a discussion is working out all of the details of the issue, squashing the rumors, talking about all of it. Not ignorning those things.
    Call me crazy, good communication, why would that be good right?

  • How do I create a new website using the same format as my last one?

    I created a site last year and now I want to use the same templates for blog, photos, albums, etc. as last year's. In other words, I'm looking for a "save as" where I can add new content but not have to re-format everything. Thanks for helping.

    Welcome to the Apple Discussions. Open iWeb so you see your original site in the left hand pane. Use the File->New Site menu option to create a new site. Give it the name you want.
    Now select a page in your original site and type Command+D. That will duplicate the page. Drag the duplicate page down to the new site and rename it as needed. Do that for the other pages you need in the original site.
    OT

Maybe you are looking for