How do I restore to a backup that is saved to my computer but doesn't show up in iTunes?
I have an iPod touch 5, and i tried to reset it to factory settings to see if that would help charge my battery (it didn't help, I needed a new cord). I tried to backup my ipod, but the cord disconnected in the middle. When I clicked the button to reset my ipod it was supposed backup, then reset. iTunes wasn't updated when i did that. I updated iTunes after resetting my iPod, but the backup didn't show up to restore it to. I found it in my computer's hard drive and I want to know how, if i can, restore to that backup?
Hey nataliexcupcakes,
If your iPhone isn't appearing under Devices in iTunes after you connect it, and it can't be restored, you'll want to follow along with this article for a resolution:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
David
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I'm trying to restore my iPhone, but every time I plug it in to my computer it doesn't show up in iTunes. Someone please help?!?!
Hey nataliexcupcakes,
If your iPhone isn't appearing under Devices in iTunes after you connect it, and it can't be restored, you'll want to follow along with this article for a resolution:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
David -
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I'm sorry to hear you are having these issues with your iPad. If your iPad isn't responding or doesn't appear to be charging, you may find the information and troubleshooting steps outlined in the following articles helpful, in particular the following portion:
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Regards,
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You cannot. That is the point of encrypting the backup.
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If you have Windows 7, copy the backup to this location:
%AppData%\Roaming\Apple Computer\MobileSync\Backup
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Go to Settings>General>Reset, tap Erase All Content and Settings (which will erase the phone), then go through the setup screens on the phone and when given the option, choose Restore from iCloud backup. Sign into your iCloud account, agree to the terms and conditions and you will then be asked what backup you want to restore from. (Apple states that it maintains your three most recent backups.)
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iTunes shows I have an encrypted backup under preferences. It's got the pad lock. When I click restore the encrypted backup is not an option. I've been test MDM products and may have caused this. How do I restore the encrypted backup.
I just came here today to ask the same question.
I have an iPod Gen2 with version 4.2.1 iOS, and iTunes 11.0.2.26
My iPod Touch was running sluggish so I backed up and selected the "Encrypt local backup" to "back up account passwords used on my iPod".
I selected a password for this backup and restored my iPod Touch.
When I went to restore from backup, that encrypted backup is not available on the drop down list.
However, if I go to the top of ITunes and click "Edit", "Preferences" "Device", it shows the back up with the pad lock on it.
I thought I was being smart backing up with encryption to back up account passwords, but now I have lost everything.
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Vadimyep...i'm typing with hebrew. i'll make a printscreen with the settings you've asked for@:
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You are in breach of your Developer agreement by posting in a Public forum
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