How do I restore to factory setting AND retain the tunes and apps on the phone or get them synched?
I'm getting the message "itunes cannot read the contents of the iphone" and asking me to restore to factory settings when attaching to PC. I have songs downloaded from itunes on my PC, and songs and apps downloaded to the iPhone from iTunes too. How do I restore to factory setting AND retain the tunes and apps on the phone or get them synched? The iPhone is working fine
iPhone4 v4.2.1 (8C148) (can't update this till above sorted)
iTunes 10.2.2.12
Basically, if there is some way of downloading a 2nd copy of tunes/apps already purchased I can resolve my issue, but I don't know if this can be done. Ican't find a FAQ on this. Thanks in advance
See Erase your device Here > http://support.apple.com/kb/HT4137
Go to Settings > General > Reset > Erase all content and settings
Also... See the wjosten post here...
https://discussions.apple.com/message/20294697
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How do i restore my wifi setting back to the factory settings? I have changed it somehow :/ and now my wifi will not connect. My Airport is on and showing full strength but will not connect.
Ok, if other devices are connecting but just not your MacBook then let's start troubleshooting the MacBook to possibly find out why.
Please try each of the following, in order, until hopefully resolved:
Note the following are excerpts from an OS X Daily article.
* Turn Airport on & off – You can do this via the Airport menu bar or from the Network Preferences. This is the first thing you should try when troubleshooting Mac wireless problems.
* Make sure Wireless/Airport card software & firmware is up to date – This is usually done just by going to the Software Update menu, if there are any updates available for your Mac or Airport, install them.
* Delete and recreate connection – Try deleting and recreating/reestablishing the wireless connection, sometimes a setting can be corrupted and this may fix it.
* Create a new Network Location – Similar to the above suggestion, try creating a new and different wireless network location to see if it resolves the connection problems.
* Change DHCP auto settings to manual – sometimes there is a problem with the DHCP server, and if you manually set an IP address on the network you can be fine. Remember to set the IP to a high number so it wouldn’t interfere with other DHCP machines. As long as you have the subnet mask, router, and DNS settings configured manually as well, this shouldn’t be a problem.
* Flush the DNS cache – Launch the Terminal and enter the following command onto one full line within the Terminal: dscacheutil -flushcache
* Zap the PRAM – Reboot your Mac and hold Command+Option+P+R during restart until you hear another chime, let the Mac boot as usual.
* Delete Wireless Config files – Delete com.apple.internetconfigpriv.plist and com.apple.internetconfig.plist files from ~/Library/Preferences and reboot
* Trash your home directories SystemConfiguration – Remove all files within ~/Library/Preferences/SystemConfiguration/ and then reboot your Mac.
* Reset your Mac’s System Management Controller (SMC) – For MacBook and MacBook Pro’s: Shutdown the MacBook/Pro, remove the battery, disconnect the power, hold the Power Key for 15 seconds. Replace the battery, reconnect power, and zap the PRAM and wait for 2 chimes before letting the keys go. Let boot as usual. -
i have pressed start to install updates, but now my iphone 4 will not stay on, screen showing picture of cable & itunes sign when i attach to computer it only ask me to restore to factory setting and i dont want to lose my photos ect,
Thanks AngelaYour phone is in recovery mode. All your data are already gone.
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How can I fix my Apple I Phone 3G . Tried doing a Factory Restore and on I tunes (Laptop) it keep saying Error 1015 . It appears to be stuck in a rebooting process .
Can you Help . Have tried for a long time to fix. Told the phone may be Jail Broken . Dont know what that means?The phone is jailbroken. What that means is you can not get help here. Try googling for the error message or buy a phone that isn't jailbroken.
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IiPad air2 suddenly freezes, the screen goes black but the sound is still on, I have taken it back to factory settings and it was OK then yesterday it froze again, only plugging it into my IMac got it going again. Anyone else got this problem?
Greetings jupiejupie,
Welcome to the Apple Support Communities!
I understand that your iPad is sporadically becoming unresponsive and the screen is turning black. In this situation, I would recommend reading over and working through the suggested steps in the attached article.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Joe -
I was using my phone, then it prompt me about a new update. I hit the button to update, after few minutes or so my phone shuts off and came on with an iTunes logo and that's where the problem starts. I thought it was signaling for me to connect my phone to iTunes so I did. It had no options for me besides to restore my phone and I was not sure what was going on I thought it was the process. Even without that, on iTunes I couldn't do anything, no other options were available for my phone besides restore phone. So I clicked it took a whole day and kept coming back with error messages after long waits of trying to restore. I gave up and try again because I needed to use my phone and it still has the iTunes logo to plug to my computer then I tried it over night. This was a frustrating matter. By the time I woke up, my phone was back on with iTunes telling me to register as a new phone or back up to a month ago which was when last I backed up. Thie main issue am having is that I went on a trip two weeks before and had saved new contacts on my note app and also pctures that I took that were so impotant to me and now all lost, cleared, deleted, without my consent. Funny thing is, I turned off my iCloud long time ago because I didn't have space on it and I didn't have any other syncing deviced hooked or nothing. I wish to get all my vacational memories back pleeaaaassseee. I truly wish there was a way, I will pay a reasonable amount to get it back
I did but that was from a month before, I want pics I took after that backup time. It deleted without my consent like this is not cool. I had recent pics from my trip.
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How do i restore to factory setings and erase personal data
how can i return settings to factory for mac book pro with retina and erase all personal data
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
Be sure to use the option for the secure erase described in Step 3. Are you planning to dispose of the computer? If so, then there are some other things you will need to do. -
How can I restore to factory settings and wipe harddrive?
I am selling my macbookpro 2.16GHz 120GB Duo Core online and I want to be sure that any information cannot be reclaimed from the hard drive. So far I have transfered my files to an external HD and erased all files on the laptop through the trash can application, including emptying the trash. I then inserted the original install disk which I believe returned the computer to factory settings because once it is turned on it begins with the welcome/ set up screens. But I really just want to be sure that I have erased everything and that nothing can be rebuilt from the hard drive. Should I have done something else to "deep clean" it?
Boot from your OS installer disk. The one that came with the MBP. Select Disk Utility from the Utilities menu. Select the hard drive and then select Erase. You have several choices for the erase procedure so select the one you prefer. The more passes you select the longer the procedure will take. Then install the OS. After the last reboot when Mac Setup Assistant begins to run quit it and direct the Mac to shut down. The next time it's booted (by your new buyer) it will run again and they will have the opportunity to set it up from brand new.
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Please help, I cant restore or update my Iphone 4, unexpected unknow error occured 3194 appeared on the screen, why? Thanks
Try deleting the iPod photo cache, as described here:
http://support.apple.com/kb/TS1314 -
HT4859 How do you restore all ur pictures and videos to ur phone?
I restored my phone but only a few pics came back.
Unfortunately, iCloud does only back up your photos and videos of your camera roll. That means that albums or other locally saved photos and videos are not included.
See also: iCloud: Backup and restore overview -
The MacBook Pro has no RJ-12 connection port. How do I get internet, dial-up phone service for a MacBook Pro?
Buy any one of a dozen different USB modems such as those found here.
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Tried restoring to factory settings and folder blinking with ? In the middle
how do I get rid of a blinking folder with a question mark in the middle? Daughter tried restoring to factory setting and got to this and didn't know what to do. HELP!!
lgeorge45,
which model MacBook Pro do you have, and which version of OS X is installed on it? -
Help! Z61t - restore to factory setting problem
I tried to restore my Z61t to factory setting.
I did it from the thinkvantage > rescue & recovery > restore to factory setting
after that the laptop restarted by it shelf.
when it started, It asked me to put in the Recovery suplemental CD.
I put in my CD recovery which was I created my chelf after I bought this laptop two years ago.
but, it said 'wrong CD'.
so, click cancel. and the laptop restarted by it shelf again.
and keep asking me to put in the CD Recovery.
Should I buy this CD recovery from IBM?
and I am still wondering, if after I buy the CD. the restoring still not working.
anyone can help or give me advice for this matter?
many thanks!@ denny_chr,
If you are booting using the blue Access IBM / ThinkVantage button you need to select to restore your system and then select factory restore. Do not select to restore from an image, the disc you created will not work.
Using Discs
Hopefully you created more than one disc; you should have created at least two, maybe three? Boot from the first disc, when it asks for the supplemental disc you need to click on "no", (otherwise you will get the wrong disc message), it will then ask for the first recovery disc; this is when you need to insert the second disc you made.
Hope this helps
Andy ______________________________________
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PepperonI blog -
Hi!I was restoring my MacBook pro to its factory setting by erasing the disk and reinstalling OS X lion via internet.but it is failing telling me that my network is very slow while I used the best network in my area.How should I get an OS X lion to my CP? Is it possible to get it from another MacBook pro?Or is it possible to recover the erased OS X Lion without or with external disc?
Thank youHi OGELTHORPE!
Thank you for your advice but I don't know where i can get it and where to get it. Also I don't know also how to use it.
Could you please keep on helping me?
Regards! -
How Can I restore my ipod shuffle to factory setting (without all the software updates)?
After updating my ipod shuffle, my car no longer recognize it. I cannot connect it to my car via usb. For the past few weeks I have been listen to only songs on the radio. I tried to restore it, but fond out that all it did was removed all my songs ect, but the update is still the most current version. Please someone, please help me. How can I restore my ipod shuffle to the original factory setting without all the update.
You may have the accessibility VoiceOver feature or another one turned on.
Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off and any others off. You may have to use three fingers to scroll the screen to get there. If problems see the following for how to turn off via iTunes:
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
Next try:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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