How do I retrieve my iTunes purchases?

I had to restore my computer due to a virus emergency. The wipe ended up destroying my iTunes backup completely because the virus literally infected everything, and now it says that there's no available downloads (I think that has something to do with authorizing computers, because I never got to deauthorize my iTunes before I restored my computer to factory settings). How do I retrieve my iTunes purchases? There's got to be some way to do it, I spent probably over $500 on purchases and will be really upset with Apple if there's no way to get it all back.
Also, I looked up some YouTube videos on how to do it, and some mentioned a place on the Apple website where you request them to reapply your active downloads, which will recover all of your purchases even in a situation like mine. However, all the links that were provided on the videos are now broken. If someone could either tell me what to do straight up, or send me a working link to that place, that'd be great. Thanks!

Depending upon what country that you are in (not all content types can currently be re-download in all countries) then you should be able to re-download some/all via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes : re-downloading.
If you are not in a country where everything can be re-downloaded and you haven't got a backup then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Similar Messages

I dropped my macbook and it broke - I bought a new iMac and created a new itunes apple ID, and I forgot what the ID and Password of my broken macbook was - how do i retrieve the lost purchases and music from my forgotten ID?

I dropped my macbook and it broke - I bought a new iMac and created a new itunes apple ID, and I forgot what the ID and Password of my broken macbook was - how do i retrieve the lost purchases and music from my forgotten ID?
Regards,

Well, it's kind of like walking into a bank and saying you forgot your name and address but you want access to your account, still:
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

HT203167 I have a new computer PC and I have none of my iTunes music purchases prior to its installation. How to I retrieve my older purchases? Please help me.to the

I have a new computer, PC, and I have none of myiTunes music purchased prior to Febrary 2013. When I go to the iTunes store with my same account and password, it only shows my history since the new computer purchase. How do I retrieve my other purchases? Thanks!

Copy everything from your old computer or your backup copy of your old computer to your new one

Purchased songs in the past then recently purchasd new songs, but the new purchases replaced all of my old purchases. How can I retrieve my old purchases? Cannot find them in any of my playlists.

Purchased songs in the past then recently purchasd new songs, but the new purchases replaced all of my old purchases. How can I retrieve my old purchases? Cannot find them in any of my playlists.

If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.

My computers hard drive has stoped working, how can I retrieve my Itunes library from my computer?

My computers hard drive has stoped working. How can I retrieve my itunes library? My back ups were on this hard drive as well.
When I brought my computer to be fixed they said they would retrieve photos and music and documents but loose my programs. That being said I am not sure if I will recover my music from itunes because it may fall under the program category. I support itunes by purchasing from itunes, but now i am in a position where i may loose years of purchassing music and it has me feeling a little bit sick to be honest...the stress this is causing is really big. DÙoes anyone have any experience with this type of problem?
Help is appreciated, thank you.

If the data is recoverable from the drive then they should have recovered the entire iTunes folder which includes the library database. Restore this into the <User's Music> folder of a replacement system, install iTunes, and it should be as before.
See also Recover your iTunes library from your iPod or iOS device. Even if you don't have one there should be some useful links...
tt2

I have a Ipad2, my computer that contains all of my apps, music etc crashed and dosent work. I bought a new laptop, how do I retrieve that iTunes account and or apps, movies etc.

I have a Ipad2, my computer that contains all of my apps, music etc crashed and dosent work. I bought a new laptop, how do I retrieve that iTunes account and or apps, movies etc.

With your new computer, you'll download a fresh copy of iTunes and then authorize iTunes using your Apple ID and Password. Read the following link:
http://support.apple.com/kb/ht1420
You can then connect your iPad to your new computer via USB cable and transfer your purchases (do not connect your iPad until you have authorized the computer. The music you had in your old iTunes account will not be in your new account as music is stored in a file on your hard drive, which you said has crashed.

How do I retrieve my itunes songs on my new computer because my old one crashed?

How do I retrieve my itunes songs on my new computer because my old one crashed?
Thanks!

Copy everything from your backup copy of your old computer.
If for some odd reason you have failed to backup ( not good), then you can transfer itunes purchases from an ipod:
File>transfer Purchases
In the U.S you can use the newly released icloud, beta version, to get itunes purchases. open itunes store, click Purchased under Quick Links

HT201359 How can I get an iTunes purchased item invoice ?

How can I get an iTunes purchased item invoice ?

Hi Mikih,
If you need to get a copy of your iTunes Store purchase history, you may find the following article helpful:
iTunes Store: See your purchase history and web order numbers
http://support.apple.com/kb/ht2727
Regards,
- Brenden

How can I transfer all iTunes purchases from one apple id to another

How can I transfer all iTunes purchases from one apple id to another?

Delmar Ford wrote:
Don't agree. I have two accounts, one for work which I set up years ago and bought a few tracks. I've recently bought iPhone and iPad and created a home ID and wanted to transfer the old purchaces. Everyone says it can't be done, but I've done it.
1. on the iPhone/iPad change your "store" Apple ID to the one you want ot transfer from.
2. go into iTune on the device and download the purchaces.
3. on you PC/Mac change the iTunes login to the same as the device's ID
4. sync your device
5. change both ID's back and the purchaces stay on both iTunes and your device.
Delmar,
The procedure you describe is putting content from two different IDs into a single library, which can readily be done.
However, each item of purchased content will still be tied to the ID from which it was originally purchased, and they will be treated separately for purposes of Cloud, Match, Purchase History, etc.

HT5731 how do i download a itunes purchased movie onto a flash drive

HOW DO I DOWNLOAD AN ITUNES PURCHASED MOVIE ONTO A FLASH DRIVE

If you want to back it up to the flash drive, download it normally, locate the downloaded file, and drag it there.
If you want the active iTunes library on the drive, locate it in the Finder or Windows Explorer, drag it there, launch iTunes with the Option(Mac OS X) or Shift(Windows) keys held down, and point it there.
(93493)

TS1424 How do I get unauthorized iTunes purchases removed from my bank account?

How do I get unauthorized itunes purchases removed from my bank account?

You can always dispute the charges with your bank, if possible. With Apple, they typically stand by the phrase that all sales are final. However, if you go to the iTunes Store, then click on your email address (Apple ID) in the black nav bar, and click on "Account"... you will see a "Purchase History" section. Here, select "See All." If the order is still processing, it will be at the top. If it has completed (at the bottom), click on the arrow next to the order number you want to inquire about. A new order page will open. Here you can click "Report a Problem" then click "Report a problem" (again) next to the item you want to dispute. Here you can chose your problem. You should likely use the "Other" category. It will be up to the customer service person on whether they grant you an exception to their normal rule that you can't get refunds.

How can I view my iTunes purchase history for the last year?

How can I view my iTunes purchase history for the last year?
(My account in the iTunes store will only give me my RECENT purchases)

Sign into your Account > Click on your account name > Click on Account > Purchase History
iTunes Store & Mac App Store: Seeing your purchase history and order numbers - http://support.apple.com/kb/HT2727
Direct link - https://phobos.apple.com/WebObjects/MZFinance.woa/wa/purchaseHistory

HT4972 How do I backup my itunes purchases to my library?

How do I backup my itunes purchases to my library?

Transfer them from your old computer or a backup of it, or click here and follow the instructions.
(91223)

How do you download past itunes purchases from a new computer?

how do you download past itunes purchases from a new computer?

Automatic Downloads for music and the downloading of past music purchases is currently only available in Argentina, Australia, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Ecuador, El Salvador, France, Germany, Guatemala, Honduras, Ireland, Luxembourg, Malta, Mexico, New Zealand, Nicaragua, Panama, Paraguay, Peru, Slovakia, Spain, Switzerland, the United Kingdom, United States, and Venezuela.
What about purchases made from other countries ?

I have lost all of my contacts. How can I retrieve in ITunes. I had them previously saved in Itunes..

I have lost all of my contacts. How can I retrieve in ITunes. I had them previously saved in Itunes..

http://support.apple.com/kb/ht1386

How do I retrieve my iTunes purchases?

Similar Messages

Maybe you are looking for