How do I retrieve my security answers to put an iTunes card on a new touch I added to my account?

I have had a 3rd gen touch for a couple years. I bought my son a new 4th gen and my daughter her own 4th gen touch. I added them to my account and added a $25 iTunes card to my son's. The store is asking my security answers and I have no clue anymore. How do I get these answers?
Both new 4th gen touches are ready to play but my daughter's says it cannot sync due to a missing disc. What is that about? How do I fix?

See this similar post.
https://discussions.apple.com/thread/4205909?tstart=150
 Cheers, Tom

Similar Messages

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    The easiest way is to call Apple Technical Support.
    http://support.apple.com/kb/HE57

  • HT201303 How do you retrieve your security answers if you have forgotten them?

    I wanted to buy something in the Appstore but I couldn't because I forgot what my security answers were. I need your help.

    Check the AppleCare number for your country here:
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    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • TS2446 how can i retrieve my security answers

    I forgot the EXACT answers to my security questions.  Can I be sent them by email or how can I change it to get into the istore to make a purchase. I know my password.

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75994)

  • HT1918 How do you retrieve your security answers after you've forgotten them?

    I'm trying to buy an album on iTunes and it's asking me to answer the security questions to validate my identity and I don't remember them.

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5622 how can i retrieve my original answeres to  my security questions

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    If you can't get a rescue email sent to you, you need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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  • How can I retrieve my security question answers?

    I recently acquired an iPhone 5 for Christmas and had an apple ID previously on an iPod 4. I entered my account into my iPhone 5 after signing out of my iD on my iPod 4. Whenever I try to download an app it tells me there is extra verification required and it asks me for my security question answers and I don't remember them. How can I retrieve my security questions?

    contact apple and if they can verify your account then they can reset them

  • HT201303 How to find privacy or security answers to your log in

    How to find privacy or security answers to your log in

    They exist in the deep recesses of your mind. If you have forgotten them you must contact Apple.
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  • I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put

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    Try these previous discusssions:
    recover answers to security questions: Apple Support Communities
    how do i change apple ID security...: Apple Support Communities

  • I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

    I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

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  • HT201303 How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

    How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
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      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
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    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
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      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
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      d. At this time you can remove the card by going back in to edit the payment info and
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          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • How can i recover my security answers?

    how can i recover my security answers?

    Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (87891)

  • TS2446 How do i get my security answers which I have entered while creating my account

    How can I retrive my security answers which I had given while creating my account

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
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  • HT5312 How do I get my security answers, I forget them all

    How do I get my security answer, I have seem to forgotten them all

    The HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT5312 how i can reset my security answers, i can not remember the answers to my questions?

    how i can reset my security answers, i can not remember the answers to my questions?

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    (97748)

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