How do I retrieve the answers to my security questions as I have forgotten one of them?, How do I retrieve the answers to my security questions as I have forgotten one of them?

I want to purchase an app but I am being asked to answer two security questions, unfortunately I cannot remember the answer to one of them, how do I retrieve the answer or change the question?

If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).

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How do I retrieve the answers to my security questions? I did not write them down.

How do I retrieve the answers to my security questions? I did not write them down or I did but have lost them.
Thank you

You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account.

I have forgotten the answers to my security questions, how do I retrieve them?

HELP... I have forgotten my answers to my security questions, how do I retrieve them?

Hi,
Since I originally posted that info APple have changed the page.
There are less Menu items but in Password and Security I get shown the Security Questions.
However rather then showing me the possible response it now want me to fill them in.
It also shows my recovery email (Shown in a partial format but enough detail so I know which Account it is) if I have forgotten the answers to the Questions.
IF I fill in the Secruity Questions answers then the pages to what I had previously described.
I can edit the recovery email address, change the Questions and Answers and even change my date of birth.
7:20 PM Friday; November 30, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
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 Mac OS X (10.6.8),
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HT201303 Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them? Apparently its to much for the support team. Can't get an answer out of them...

Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them? Apparently its to much for the support team. Can't get an answer out of them...

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
Another user posted the following:
I got some help from an apple assistant on the phone.
It is kind of round about way to get in
Here is what he said to do and it is working for me...
1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

HT204088 I forget the answers to my security questions. How can I retrieve them?

How can I retrieve the answers to the security questions on my iTunes account?

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

I CANNOT FIND MY BOOKMARKS. FIREFOX AUTOMATICALLY UPDATED AND CANNOT FIND THE RIGHT ANSWER TO RETRIEVE THEM. HOW IS CREATING A NEW PROFILE GOING TO RESTORE THEM

I open profile manager and see bookmarks but how can it restore them in my browser? Firefox doesnt clearly explain but just moves you to different articles with no end.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
You can also try to repair the places database with this extension:
*https://addons.mozilla.org/firefox/addon/places-maintenance/

I forgot the answers to my security questions. how can i retrieve them using others ways aside from my e-mail options because the mails is not coming through? thank you!

bought my iphone on a second hand shop here in the philippines.i've been using it sice july 2013, but i updated it to the latest version 7.0.4. now, i cant use my iphone because it keeps on saying that im typing the wrong password for my apple ID which is impossible. now, it has been disabbled, requiring not my apple ID but the apple ID of the previous owner. i have no clue or even the shop who sold me the unit who is the first owner who set up the device. it is legaly bought from the store as i previously mentioned and i even have the receit and when i bought it. some suggested to buy a new one. money isnt easy and i just cant throw my phone if the problem is just a software that i think apple must provide the solution. can somebody help me what to do to be abble for me to use my phone again. thank you very much!

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again?

I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.

You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer.

HT204053 I have forgotten my questions and answers for my password. How can I replace them. I want to use the same password I have ?

I was on the phone for almost 2 hrs. yesterday because I had so many passwords I couldn't remember the one I used for itunes. The fellow helped me get it all straightened out but it still wouldn't let me get in because I couldn't remember the questions and answers. He was going to take care of it at that end and told me to wait 24 hours. So I'm at it again. I got into itunes but when I try to retrieve my previous apps,it wants me to put my password for that as well and then I'm in the situation with it not accepting my password so when I try to change my password it then wants me to answer the question and answer so now I'm thinking I have more than a seizure disorder and it's driving me to the point of no patience. Can you help?
Anna

Chick3597 wrote:
Regardless of apple updating something or another. I have no need for the additional questions and really don't want to allow them to bully me into compliance.
You may have no need for additional but Apple does. They don't want your iTunes account to be hacked and then go complaining to them that their security procedures are not up to standards.
Chick3597 wrote:
So how can I continue in the good old fashioned way?
Its really absurd to even ask this in light of the information that you have been given already. The "old fashioned" way is gone. It's Apple's store, Apples's rules and IMO - its a wise decision on Apple's part.
You do not have to comply at all, but you will not be able to purchase from iTunes anymore, but nobody is going to force you to do something that you do not want to do.

Purchased songs in the past then recently purchasd new songs, but the new purchases replaced all of my old purchases. How can I retrieve my old purchases? Cannot find them in any of my playlists.

Purchased songs in the past then recently purchasd new songs, but the new purchases replaced all of my old purchases. How can I retrieve my old purchases? Cannot find them in any of my playlists.

If you purchased all of the songs through itunes store, please follow these steps:
1. Open up Itunes and Click on Itunes Store
2. Once you're in the Itunes Store look to right side of the screen and you should see the word "purchased". Click purchased and you'll be sent to a purchase screen.
3. Click on "All Songs" and then it will show all the songs you've downloaded. From there you just hit the button that looks like a cloud with an arrow on it, and it will download all the songs all over again.

My iPhone was stolen last night and I'm trying to recover all my photos from that phone and get them on my mac laptop. The iCloud photo stream only imported 1,000 photos from my stolen phone. How can I retrieve all of my other photos?

my iPhone was stolen last night and I'm trying to recover all my photos from that phone and get them on my mac laptop. The iCloud photo stream only imported 1,000 photos from my stolen phone. How can I retrieve all of my other photos?

You have to reset the device to Factory Settings in order to restore it from an iCloud backup. You probably want to back it up as is before you do this.
To do the reset after you have backed up the current device, go to Settings>Reset>Reset all Content & Settings. This will erase the device. If you are signed onto iCloud with Find My iPhone turned on, go to Settings>iCloud and scroll to the bottom to sign out of iCloud before you do the reset.
Once you have reset your device, you will set it up like a new phone. When it asks if you want to restore it from an iCloud backup, select the backup you want to restore it from.
Cheers,
GB

I recently purchased icloud storage for my iPad Air. I want to store photos in the cloud and learn how to retrieve them. I need help.

I recently purchased iCloud storage for my iPad Air so that I can store my photos in the cloud. I don't know how to do this. I want to be able to retrieve them as well.

Hello Janet
With that iCloud storage that you purchased, is used for mainly for iCloud Backup for your iPad Air, app data as in games and documents for like iWork and other apps that save data locally within the app. Dealing with photos in your Photo Stream they actually do not count towards that storage plan. If you don’t think that the storage is going to work for you, then cancel the upgrade you just made.
iCloud: iCloud storage plan overview
http://support.apple.com/kb/PH12796
iCloud: Shared Photo Streams FAQ
http://support.apple.com/kb/HT5903
iCloud: Cancel your storage upgrade
http://support.apple.com/kb/PH12798
Regards,
-Norm G.

I recently removed an outlook account and now all of my calendar events are missing. The majority of them were added from my iphone 4s. How do I retrieve the events? Backing up with iCloud did not help, as I assumed it would.

I recently removed an outlook account and now all of my calendar events are missing. The majority of them were added from my iphone 4s. How do I retrieve the events? Backing up with iCloud did not help, as I assumed it would.

Outlook is a mail client for PC's (and Macs). It is not a type of account. Do you mean an "Exchange Account"?
If so, then re-add it. The calendar events live on the Exchange Server. The only way to get them back is to re-add the account to the phone. The contents of Exchange and IMAP accounts are not part of the 'backup' as they already exist elsewhere.

My husband has retrieved emails from my exchange email account. I deleted them from the trash bin. How is he doing this?

My husband has retrieved emails from my exchange email account. I deleted them from the trash bin. How is he doing this?

shannon284 wrote:
My husband has retrieved emails from my exchange email account. I deleted them from the trash bin. How is he doing this?
OK, let's come back to the original issue; how are deleted messages retrievable?
First, is the account set up as an Exchange account or a POP account? I'll assume it's Exchange. If it were POP the answer is obvious.
If it's an Exchange account are you deleting the messages from the phone or from some other computer? If you are deleting them from another computer they will not be removed from the Trash folder on the phone until the phone next syncs AND the Trash folder is opened. But this will take time. You can force the Trash folder to sync in near real time by going into Settings/Mail,Contacts,Calendars, tap on the Exchange account, tap on Mail Folders to Push and check "Deleted Items". Note that doing this will result in increased data usage and reduced battery life.
If I haven't described the situation tell me what assumptions I made that are incorrect.

My old computer hardware crash I cannot retrieve any songs I bought a new computer and would like to retrieve the songs I have paid for and put them in my new computer how do I do that thank you

Need a little help my computer hard drive crashed and I bought a new computer and would like to retrieve my many songs that I paid for and upload them to my new computer how Retrieve my music t thank you

Either restore it from a backup, or use these instructions to redownload it through the iCloud.
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How do I retrieve the answers to my security questions as I have forgotten one of them?, How do I retrieve the answers to my security questions as I have forgotten one of them?

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