How do I return a Digital Cable Box to Verizon?

I was wondering how do I return a digital cable box or exchange it for another box with Verizon? With my old cable company I would just go to one of there local businesses.

If you live in PA, there are no stores (and probably other locations).  You can have Verizon ship a new box (for exchange), and then take the old box to a UPS store where Verizon has a contract for returns.  Be sure to record serial number(s) and get a receipt from the shipper in case of billing problems later.
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