How do i return a osprey wifi device

hi, I spoke to ee custumer service yesterday and they said it was fine to return it but i thought they said that i would get an email with the return address seing as i get the device from a call and not from a shop. Is there a return address i send this to or can i just return it back to a shop?

Hi
You need to follow the correct returns process for the channel you purchased the device from.
Please Click Here for the Returns Process and what you need to do.
Hope this helps!
Thanks.

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p.s. screen shots below
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and this screen shot from Wifi Explorer:

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How do i return a osprey wifi device

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