How do I save changes to album info in "Get Info?"

I know this has been asked before, but I haven't found any answers related to recent versions of iTunes.
Running latest version on Windows 7.  When I make changes to fields in the "Get Info" screen on an album, the changes don't save -- when I go to "Get Info" again, they are gone.
Any hints on how to solve this?
Thanks.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Set the Energy Saver preferences the way you want them.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output andWi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Check the settings while in safe mode. Have they been reverted? If so, set them again. After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

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