How do I save data on iCloud?

My iPhone says I have 5.0 of 5.0GB available on my iCloud yet I can't seem to be able to save anything on that to be able to relieve space on my phone.
I want to download the new update however my phone says I am using 11.7 GB on my phone and therefore cannot download the latest update.
4GB of space is being taken up by text messages but whenever I try to delete them my phone freezes and when I restart it all the messages I deleted are back.
I have also been unable to do a backup of my iPhone, saying there's not enough room.
Why is my iCloud not being utilized?!?!

If it's disabled then it's too late to take a backup or to copy any content off it, you will have to connect it to a computer's iTunes and reset it back to factory defaults : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
After you've reset it, what you can redownload for free from the stores will show in the Purchased tabs in the iTunes, App Store and iBooks apps.

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