((How do I save everything on my MacBookAir??))

Hi,
I was on with Apple Support last night and I apparently have so much crap on my Mac (Book Air) that they did what they could with me, but want me to save everything important to me on flash drive or external hard drive before I call them back to "clean it out". I do not trust that all my photos etc. are backed up on iCloud. (I've lost a lot upgrading phones by trusting everything "was saved".)
I consider myself to be pretty technically savvy, however when it comes to saving ALL my photos, docs, videos, movies etc. from the past three years, I get a little nervous that I don't know what I am doing. (But I can follow technical direction well.)
I have a couple flash drives, but I KNOW there is not enough room on those for everything. My fiancee called to tell me that his boss just gave him an external hard drive for us to use. I am assuming that that will be enough room. Could someone help me in preparing to do this "saving" off my Mac, so I can tell Apple it's safe to clean and then to put back on just as it was?????
Thanks so much.
Amy

AppleAmy2013 wrote:
Question: If I moved all I am keeping to these folders on my desktop, I can go ahead and "trash" those same files???
Not if you moved them but you can if you copy them (there should always be 1 copy of the file), and take your time,
Frankly, I would leave all the files exactly where they are, that is where they will be on the backup, and where they will go on the new or repaired drive.
Just delete everything that you don't need or want, it will make the restore faster.

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