How do I save my iTunes library and reinstall older iTunes?

Hello:
Please see my prior posting at:
http://discussions.apple.com/thread.jspa?messageID=3875333#3875333
To recap; I have a Dell Dimension 8300 and am operating with Windows XP. I bought my daughter a new iPod Nano for Chistmas, and when we plugged it in, it required us to upgrade to the latest iTunes software. Her old iPod and old iTunes worked fine on this computer. Since upgrading to the new iTunes, it won't let us download new CDs into iTunes, and now it won't even recognize her iPod. iTunes locks up, and my entire computer locks up. I can't get out with Task Manager any more, I can't even turn off my computer. I actually have to unplug it to reset it. I found a website where I can download older versions of iTunes (http://www.oldapps.com/itunes.htm) but I can't install an older version with the more current version on my computer (it gives me error messages with this info.) (I want to work backwards to maybe find a version of iTunes that will work with the Nano, but not cause all of the problems that I am having.) How do I get rid of the new version of iTunes, so that I can install an older version of iTunes (which worked just fine for years with the old iPod) without losing all of the music I have downloaded into iTunes?
I'm about to go nuts with this thing. How can Apple say that "they do not support iTunes?" The iPod requires iTunes to even be useable! Without iTunes, you can't even put music on the iPod! Have you noticed that most people having problems have upgraded to the new version of iTunes, and are running on Windows XP?
Thank you in advance for any info you are able to provide!
I will be most grateful when someone finally discovers the "Silver Bullet" for this darned thing, or when Apple finally steps up and fixes the mess they have.

Just an update; Please see my prior postings at:
http://discussions.apple.com/thread.jspa?messageID=3875333#3875333
http://discussions.apple.com/message.jspa?messageID=3904310#3904310
My daughter plugged in her iPod last night just to recharge it. iTunes locked up, my entire computer locked up. I had to disconnect the power to get it to turn off, and now my entire computer remains locked up. I cannot get ANY application to open. I am having to post this from my computer at work, as my home computer is completely unusable at this time. Thanks iPod and iTunes. I'm really glad that I upgraded to the iPod Nano.

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How do I save my iTunes library and reinstall older iTunes?

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