How do I say thank you?

I just had a wonderful experience with Apple Customer Service (Brandon). I set up an appointment online for CS to call me. They called right on time. I explained my problem and we jumped right into fixing. Although he took control of the computer, I moved the mouse & opened/deleted files. I was able to see what had to be done. And he taught me how to avoid it in the future. Thank you Brandon, for your clear & concise explanations and the where & why it happened.

Call his Supervisor and put in a good word for him. Apple do not monitor these Forums. Glad you had a positive experience with your Apple Store.
Cheers
Pete

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How Can I say "thank you" to the iMovie Team? Someone forward it to them?

My son died Sunday. In the middle of incredible grief, I needed to make a video of stills of his life. I had never touched iMovie (or iDVD) before. I was able to stumble through every thing I needed to do and get it done against a very tight deadline.
I wanted them to KNOW that the decisions that they made in all the hundreds of meetings and planning that made this program able to be used by someone that could barely see the screen through tears MATTERS.
It won't make Hollywood, but it comforted my son's friends and family when we needed to see him. Do you EVER think what you do does not matter.
http://gallery.me.com/michaeldchristopher#100014

Dear Dad --
May I say that your post has been shared among the volunteer helpers in these Apple Discussions forum. Your love for Joey is so obvious, and his light and personality is so readily apparent --
There are lots of times when the words "Step" or "In-Law" are just so completely unnecessary.
My husband loves my children just as much as their biological father and I do.
And they love both of their Dads. My son-in-law (technically) is my 2nd son, actually.
We are all so moved by your post. And you can rest assured that your heartfelt encouragement
to the "iMovie Team" will be conveyed to them. And we were so blessed to be so moved by your words here.

Time to say Thank You - Introducing the O2 Community Rewards Programme!

We are really proud of our community. You put your time, sweat, efforts and knowledge at the service of others, throughout the day, every day. And you do it out of the kindness of your hearts.
We’ve been busy in the background working hard on several projects, you’ll see quite a few things happen in the next months. The one thing we thought we needed to do first was say Thank You.
So, welcome to the O2 Community Rewards! From the 1st August 2013, you can get a thank you token for participating in the community. Every month.
Here is how it works: each month, your activity in the forum will earn you rewards points. Points are calculated by using a super secret algorithm that has been devised by monitoring members’ behaviour over the past months. Once you reach a certain amount of points, you will qualify for a reward. We have 4 different levels of rewards – Platinum, Gold, Silver and Bronze. Every month points will reset and you will be able to try to qualify for another reward.
Rewards will vary from month to month – watch out every month for an announcement.
What do you need to do to join the programme? Absolutely nothing. All registered members are automatically entered. The more you participate in the community, the more points you will earn increasing your chances to qualify for a reward.
The Terms & Conditions will give you the full details of the programme, please read them carefully and feel free to ask any questions you might have

Chiara wrote:
I'd still like to hear your opinion on the reward programme too though Hi Chiara, To keep the 02 Community Forum alive and fresh I understand that changes need to occur, and thanking contributors to the forum by way of Reward cannot harm. The only criticism from me is lets not have the debacle of the "hook-a-duck" rewards scenario, where some of the prizes /rewards were lets say , weak. Last year I was given £5 credit to my PAYG account for my efforts on the forum and that was really appreciated. Just an example of how rewards like that mean something. You have my vote.

Trying to download itunes on new computer and it says thank you for downloading but nothing happened

trying to download itunes on new computer and it says thank you for downloading but nothing happened

Clear your broswer's cache and then try again.

TS3212 i am trying to download itunes 10.7. i have windows vista 32-bit. when i click on download. the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading. it hasn't downloaded it. what can i do to fi

i am trying to download itunes 10.7. i have windows vista 32-bit. when i click on download. the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading. it hasn't downloaded it. what can i do to fix this?

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product."

When trying use any Creative Cloud product on opening an application it attempts to verify my subscription "Membership Expired". I click the button "Try Again" and it says "Thank you, your Creative Cloud is now active. Click Continue to use your product." Clicking continue takes me back to the Member Expired prompt. My account and subscription are both active and current.

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I am trying to download itunes and when i press the download button it goes straight to a page saying thank you for downloading itunes but i havent got itunes

i am trying to download itunes for my laptop. when i hit the download button it goes to a page saying "thank you for downloading itunes" but it hasnt downloaded and i dont have itunes on my computer

It has downloaded into your download folder. Find it in your downloads and click on it to install itunes.

Hello, I was trying to upgrade my iTunes for windows 7 PC, but because of invalid signature error I removed iTunes as well as all apple related applications. While reinstalling it , When I click link to install iTunes it immediately says '' thank you

Hello, I was trying to upgrade my iTunes for windows 7 PC, but because of invalid signature error I removed iTunes as well as all apple related applications. While reinstalling it , When I click link to install iTunes it immediately says '' thank you for downloading iTunes'' but I don't find it in my system.
I have tried all suggested option to solve it but all in vain. Please help me to get rid of this problem

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

Trying to update iTunes on iPhone 4s. Went to site, selected download, says thank you. Plug phone into computer and pops up cannot be used phone requires 10.5 blah blah blah. What m I doing wrong?

Trying to update iTunes on iPhone 4s. Went to site, selected download, says thank you. Plug phone into computer and pops up cannot be used phone requires 10.5 blah blah blah. What m I doing wrong?

i used to have no trouble downloading music on my iphone 4s from i tunes, but now it just says cant download try later. is this caused by not having the current update or something else?

After a notice of update, I was unable to use iTunes. It said I had a missing dll file and a Windows error 7. I removed iTunes and tried to reinstall. I selected the download items off the apple site. It says thank you but still not there.

Having problems downloading iTunes. After an update notice, I was unable to open iTunes. I de-installed and attempted to reinstall it and it still won't open.
The first error duirn the update was a dll file missing, then a Windows error 7. The screen on the Apple site say Thank you for downloading, but still not there.

A msi file is short for microsoft installer. It normally is for installation, removal, and maintenance for a program. So iTunes.msi would be used for the updating of the program. For some reason it isnt finding this so we can't update, install, or remove it.
From what I have seen windows installer cleanup utility solved related problems before.
I found this forum about removing and installing a new iTunes. It was about someone who was trying to isntall iTunes, and was looking for msi file and asked for help. Using this should allow you to be able to install iTunes. It won't give you the msi file but will allow you to isntall iTunes over again.
This was what was said.
Another option in case you can't get an msi. (Or even if you can ... the msi's mentioned in the messages may be damaged rather than missing.)
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Restart the PC, and try another iTunes install. Does it go through properly this time?

HT201303 i have forget the answers of my security questions , how to reset them, thank you

i have forget the answers of my security questions , how to reset them, thank you

i have forget the answers of my security questions , how to reset them, thank you
iPhone

My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.."

My 30 day Photoshop trial finished yesterday. I purchased the $9.99 per month Photoshop package and received an email saying "Thank you for your payment etc" But when I go to open PS it still says "the trial has expired.." Is it supposed to work automatically or is there a step I'm missing?

1. Close all the Adobe Applications. Log-out from creative.adobe.com and re-login.
2. Once you launch the software and when you get the error saying the the trial version has expired, you will have an option saying "License this software".
3. Select this option and enter your credentials and click next.
Nancy O.

Hello. I need to define a mesure in a picture: I took a picture of an object with a ruler and I want to signify to photoshop "this segment = 1 cm". How to do? Thank you!

Hello. I need to define a mesure in a picture: I took a picture of an object with a ruler and I want to signify to photoshop "this segment = 1 cm". How to do? Thank you!

That's a good precaution, norm. It should be no problem is you have an object on a flat surface next to a ruler. It gets trickier in security camera frames.
Anyway that is one example. Anne can look further into the measuring tools of Photoshop Extended to see if it helps.
A note on the screen resolution thing. When I calculate the screen resolution, I go into Photoshop > Preferences > Units and Rulers
and enter it here in place of the default 72 ppi. Then when I use View > Print Size, the on-screen rulers will match a physical ruler.
That's if you wanted to look at the actual printed document size onscreen.
Gene

This is not really a question. I just wanted to say thank you.

I just want to say "Thank you." to Phillip for answering my question about the programs that downloaded when I downloaded Firefox. I could find any place else to say thank you, so I'm doing it here. Thank you, Phillip.

Closing thread because it is not a question.
StudiousOne: If you haven't, please select a answer on the previous thread located at [https://support.mozilla.org/questions/978248 /questions/978248].
-b
''edit: Solution WAS chosen at [https://support.mozilla.org/questions/978248 /questions/978248]

I spoke to someone at adobe who said they would cancel my two memberships as it was a misunderstanding and now i receive a mail saying money has been taken out my account. They reactivated my account without me doing it myself and then saying thank you fo

I spoke to someone at adobe who said they would cancel my two memberships as it was a misunderstanding and now i receive a mail saying money has been taken out my account. They reactivated my account without me doing it myself and then saying thank you for reactivating. FUMING!!!

Here are the 3 orders placed by you under the same Adobe ID.
Creative Cloud Photography plan (one-year)
Desktop Subscription
21-Nov-2014
Creative Cloud single-app membership for In Design (one-year)
Desktop Subscription
17-Nov-2014
Creative Cloud single-app membership for Illustrator (one-year)
Desktop Subscription
28-Oct-2014
You can use all of them but they can be activated twice only for e.g. if you install the photography plan on two computer as soon as you try to activate the illustrator CC , it will ask you to deactivate.
You should contact Adobe Support & get two of the order cancelled, since it is duplicate subscription so the renewals charges will be refunded back. You need to buy them under different Adobe ID to use them.
Regards
Rajshree

How do I say thank you?

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