How do I scan multiple pages into one pdf document on a HP Envy 4501 Printer

My HP Envy 4501 Printer won't let me scan multiple pages into one pdf document.
I went to "Advanced Settings", clicked on "file" and made sure that the check box next to "Create a separate file for each scanner page" was unchecked.
When I clicked the Save button it showed the page that I scanned and showed 1/1.  On the right side it had options for changing the brightness and Contrast, Rotate and Crop and "Back", "Save" and "Done" buttons, but nothing about scanning another page.
Not to mention HP's Customer Support is useless!
I'd appreciate any help I can get with this problem.
Thanks,
Mark

Hi BH,
I see your diagram.  I just scanned something.  The screen that I'm looking at right now shows the preview page and the scroll box to the left of that just like in your diagram.  The screen does not show the + button nor does it show the red x button under the scroll box as in your diagram.  I can't see the plus sign because it is not there.
I tried re-installing the software and drivers as you suggested but that did not have any affect.
Thank you for trying to help me with this problem but it hasn't worked, therefore I can't mark the reply "Accept as Solution".
I've noticed that on HP's support forum web page there is only 1 solved request for assistance.  That doesn't give me much confidence in HP.
Please reply back to this post to let me know if there is anything else that I can try or if you know someone else at HP that can help.
If I don't here back from you, I'm returning this HP Envy 4501 Printer to get my money back to use it to buy a printer from one of HP's competitors.
Thanks,
Mark  

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