How do i send my ipod in to get fixed?

My ipod touch has a problem... when i put my headphones in the hole to listen to my music, it doesnt work unless i hold it down in the hole... but if i take the headphones out and plug it into my laptop or my mp3 player they work fine, and i also tried to use other headphones but it still didnt work, so it is something in the ipod itself that is broken... i cant figure out how to send my ipod touch in to get fixed.. i need help... someone please help me..? thank you.

800-275-2273 in the U.S.A. and I think Canada.

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