How do I set up a rescue e-mail?

I can't do anything with iTunes because I don't know my security questions and I don't have a rescue e-mail. How do I set up a rescue e-mail?

The Three Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • HT5312 How to I set up a rescue email on an already existing Apple ID?

    How do I set up a rescue email on an already existing Apple ID

    Hey lehrke5555,
    Thanks for the question, you are on the right track. The article you referenced provides steps for editing a rescue email address - you can follow the same steps to add a rescue email address.
    1. Navigate to My Apple ID using your web browser.
    2. Click "Manage your account"
    3. When prompted, sign in using your Apple ID and password.
    4. Click Password & Security
    5. You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    6. After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Please note that you will need to know the answers to your security questions to setup a rescue email address. If you do not know the answers to your security questions, follow the instructions to contact iTunes Store Support.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Thanks,
    Matt M.

  • HT5312 How do I set up a rescue email? Need help

    How do i set up a rescue email

    HI,
    If You have Access for your Apple id Then Log in to www.appleid.apple.com
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.If you Dont know the answer for the security Questions then call to apple Support and tell them that you want to Talk to Accounts and Security team to reset the Answers.

  • HT1918 how do i set up a rescue email?

    how do i set up a rescue email?

    Why didn't you say so?
    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT201363 how to i set up a rescue email ?

    How do I set up a rescue email?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How do you set up a rescue email if I have forgotten my security questions without calling apple

    How do I set up a rescue email when I have forgotten my security questions and without calling apple?!?!

    You first have to reset the questions/answer. If you do not want to call, see #1 below
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 How do you set up a rescue email?

    I just got a new IPhone, but before I can make purchases on it I ha r to answer my security questions, which I forgot the answers to. To reset the questions I have to get an email sent to my rescue email. But I don't have a rescue email. I already have an alternate email, but I guess it's not the same thing. So how do I set up a rescue email?

    Did anyone ever answer you or did you figure this out? It's very frustrating and misleading. From what I can tell everyone is saying they're different. Also, they tell you that you set up your rescue e-mail when you create iTunes account. However, I have an old account and never set up a recue account. When I go through account on iTunes there is no prompt to add a rescue account. When I go through the manage my account via apples website page it will allow me to add an alternate e-mail which then send an email verification to the alternate asking you to verify the new account and it states that this is your primary account now for any correspondence. I know my security questions but I can't for the life of me find someone that has distinctly answered the question letting you know how to add a rescue e-mail account to an existing iTunes account.
    Sorry for the long e-mail and the redundancy of the question but I've literally wasted half my day trying to get this stupid question answered and someone who will pay attention to my actual issue. Which is I need a recue account and not an alternative account. I'm actually pretty tech savvy so make fun all you want but this is very frustrating and there seems to be no one or any forum where someone actually answers the people that have bravely asked the question over and over and gotten told to go to manage my account and add an alternative account and that is not a rescue account. Please help! I'm about ready to smash my MBP over my desk!

  • HT5312 It says i will have an option to send an email to my "rescue email" because i forgot the answers to my sequrity question...How do i set up this "rescue email"

    How do i set up a rescue email address??

    You can't after forgetting the answers and need to contact Apple. Use the link to contact the iTunes Store staff in the 'Additional Information' section of that article.
    (90055)

  • HT204053 How do I set up a rescue email address if I already have an Apple ID?

    I have an Apple ID, but I did not set up a rescue email address.  Now I need a rescue email address in order to reset my security questions/answers.  How can I set up the rescue email address?

    You won't be able to add a rescue email address until you can answer your questions, so you will need to get them reset first - see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551
    When you can answer the questions you can then add a rescue email address for potential future use - from here :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.

  • HT5312 How do I set up the rescue email if I don't have one and can't remember security questions?

    How do I set up a rescue email...if I don't think I have one? I don't remember my security questions and I need them.

    You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (94200)

  • HT5312 I dont freakin understand.  I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts.  So how do I set up a rescue email?  How rediculous

    I dont freakin understand.  I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts.  So how do I set up a rescue email?  How rediculous

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • HT5312 If I already have an Itunes I.D. and account, how do I set up a rescue email and change my security questions?

    If I already have an Itunes I.D. and account, how do I set up a rescue email and change my security questions?

    As an alternative ...
    Rescue email address and how to reset Apple ID security questions

  • How do I set up PSE13 to e-mail photos with Lotus Notes?

    How do I set up PSE13 to e-mail photos with Lotus Notes?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do I set up additional folders in Mail to enable me to move read e-mails yet still retain them

    How do I set up additional folders in Mail (in the left hand panel under inbox/trash/drafts etc ) to enable me to move messages
    that I have read.  I do not wish to leave them clogging up the page but like to have folders for Apple/Amazon etc.
    Any advice wouldbe gratefully received.
    I can find the symbol to move the message but cannot figure out how to make the new folder
    thanks

    You can't create mail folders on the iPad. If you are using an IMAP/Exchange account you can set up folder on another device and they will be reflected on the iPad. If you have an POP3 account there is no way.

  • How can I set up various mailboxes in Mail on my iPad.

    How can I set up various mailboxes in Mail on my iPad.
    I am using a Pop account and don't want to change this setup.
    I use two devices to access the same email account but I am not experiencing any lockout issues.
    Mail is simply not giving me any options to create mailboxes and there must be a way of doing this.  If I can do it in my iMac, surely I can do the same thing on my iPad.

    -Tap "Settings" app,
    -Select "Mail, Contacts, Calendars" option on the left hand side,
    -On the right, under "Accounts" on top, tap "Add Account...",
    -Select one of the email service providers or "Other",
    -Under "Mail", tap "Add Mail Account",
    -A window pops up and enter your new email account details.
    -Repeat for new email accounts.

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