How do I set up a rescue email for my existing apple ID?

The question is pretty self explanitory, but there is a long story that led me to this question. Basically I just got a new iPhone 5 on the second and iTunes keeps asking me to verify myself. So when I do, and I'm positive I'm answering the security questions correctly, it says that the answers are wrong. Also, it doesnt have the link under the answer boxes to send an email to my rescue email.....which pretty much led me here. Any help is greatly appreciated!!!

You can't add or change the rescue email address until you can answer your questions, so see if the instructions on this user tip help you get them reset : https://discussions.apple.com/docs/DOC-4551
When you've got them reset you can then add a rescue email address for potential future use :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.

Similar Messages

How do I set up a rescue email for my Apple ID so that I can reset my security questions?

In order for me to edit my security questions, I need a rescue email for my apple ID. I cannot for the life of me figure out how to set up a rescue email, and its getting to the point where Im getting extremely frustrated. I just want to be able to purchase music on my iPhone again. HELP!

Rescue Email and Security Questions
http://support.apple.com/kb/HT5312
Apple ID Manage Account
Go to My Apple ID and click Manage your account."
More Info here > Frequently asked questions about Apple ID

HT5312 how do i set up a rescue email for my security questions?

i have recently forgot the answers to my security questions and there is the option to reset them with a rescue email, which i dont think i have. does anybody know how to set one up?

You need to ask Apple to reset your security questions; ways of doing so include going to support.apple.com/kb/HT5699 and picking a method for your country, and filling out and submitting www.apple.com/emea/support/itunes/contact.html.
Setting up a rescue email requires correctly answering two of the questions.
(96166)

How can I set up a rescue email for my account?

I forgot my account security question answers and would like to try and set up a rescue email address to help me reset the answers to the security questions.

1. You will need to contact applecare support at 800-694-7466 - Ask for account security to reset your security questions.. Once you have reset your security questions, you will be able to access the "Password and Security" tab of the AppleID website, and can establish a rescue email.
HTH

HT5312 how do i make a new rescue email for my Current apple id because i lost the other email rescue account.

how do i make a new rescue email on my apple id so i can change my stupid apple security qusetions.

If you don't have a rescue email address, or don't have access to your current one, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been resetyou can then use the steps half-way down the page that you posted from to update/add a rescue email address for potential future use

How do I set up the rescue email for forgotten security question answers?

I have not been able to make purchases in the Apple Store because it asks for answers to security questions. I have forgotten those answers, therefore unable to access my account. It says to make a rescue email, but does not lead me to the right areas. What should I do?

Click here and request assistance.
(78111)

HT5312 How to I set up a rescue email on an already existing Apple ID?

How do I set up a rescue email on an already existing Apple ID

Hey lehrke5555,
Thanks for the question, you are on the right track. The article you referenced provides steps for editing a rescue email address - you can follow the same steps to add a rescue email address.
1. Navigate to My Apple ID using your web browser.
2. Click "Manage your account"
3. When prompted, sign in using your Apple ID and password.
4. Click Password & Security
5. You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
6. After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Please note that you will need to know the answers to your security questions to setup a rescue email address. If you do not know the answers to your security questions, follow the instructions to contact iTunes Store Support.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Thanks,
Matt M.

HT1918 how do i set up a rescue email?

how do i set up a rescue email?

Why didn't you say so?
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

HT201363 how to i set up a rescue email ?

How do I set up a rescue email?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

How do you set up a rescue email if I have forgotten my security questions without calling apple

How do I set up a rescue email when I have forgotten my security questions and without calling apple?!?!

You first have to reset the questions/answer. If you do not want to call, see #1 below
From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
   1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

HT5312 How do you set up a rescue email?

I just got a new IPhone, but before I can make purchases on it I ha r to answer my security questions, which I forgot the answers to. To reset the questions I have to get an email sent to my rescue email. But I don't have a rescue email. I already have an alternate email, but I guess it's not the same thing. So how do I set up a rescue email?

Did anyone ever answer you or did you figure this out? It's very frustrating and misleading. From what I can tell everyone is saying they're different. Also, they tell you that you set up your rescue e-mail when you create iTunes account. However, I have an old account and never set up a recue account. When I go through account on iTunes there is no prompt to add a rescue account. When I go through the manage my account via apples website page it will allow me to add an alternate e-mail which then send an email verification to the alternate asking you to verify the new account and it states that this is your primary account now for any correspondence. I know my security questions but I can't for the life of me find someone that has distinctly answered the question letting you know how to add a rescue e-mail account to an existing iTunes account.
Sorry for the long e-mail and the redundancy of the question but I've literally wasted half my day trying to get this stupid question answered and someone who will pay attention to my actual issue. Which is I need a recue account and not an alternative account. I'm actually pretty tech savvy so make fun all you want but this is very frustrating and there seems to be no one or any forum where someone actually answers the people that have bravely asked the question over and over and gotten told to go to manage my account and add an alternative account and that is not a rescue account. Please help! I'm about ready to smash my MBP over my desk!

HT5312 It says i will have an option to send an email to my "rescue email" because i forgot the answers to my sequrity question...How do i set up this "rescue email"

How do i set up a rescue email address??

You can't after forgetting the answers and need to contact Apple. Use the link to contact the iTunes Store staff in the 'Additional Information' section of that article.
(90055)

HT204053 How do I set up a rescue email address if I already have an Apple ID?

I have an Apple ID, but I did not set up a rescue email address. Now I need a rescue email address in order to reset my security questions/answers. How can I set up the rescue email address?

You won't be able to add a rescue email address until you can answer your questions, so you will need to get them reset first - see if the instructions on this user tip helps you get them reset : https://discussions.apple.com/docs/DOC-4551
When you can answer the questions you can then add a rescue email address for potential future use - from here :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.

HT5312 How do I set up the rescue email if I don't have one and can't remember security questions?

How do I set up a rescue email...if I don't think I have one? I don't remember my security questions and I need them.

You cannot and need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94200)

HT5312 I dont freakin understand. I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts. So how do I set up a rescue email? How rediculous

I dont freakin understand. I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts. So how do I set up a rescue email? How rediculous

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

How do I set up a rescue email for my existing apple ID?

Similar Messages

Maybe you are looking for