HOW DO I SET UP AN EPRINT ADDRESS FOR MY HP PHOTOSMART 310 SERIES ?

IT SAYS PRINTER'S EMAIL NOT ACTIVATED

I've tried everything to get this Photosmart Premium 310 working with ePrint, and it seems to me that either the printer or the service itself is defective.
The printer works on the network here:  I can send a page to it and it prints out.  However, every time I try to get the email address, it says, "Problem connecting to web services." 
The printer shows two of five bars in the wireless section.
I have turned web services on and off.
I have moved the printer around.
I allowed the printer to remain "Initializing" all night, then unplugged it and re-started.
It seems to me that, if it can wirelessly accept a color page from my computer, it ought to be able to communicate with a server.
Should I return this to the store?

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