How do I set up security questions on iTunes?

Ever since I updated to the now older version of iTunes I need to answer security questions to purchase music and apps.  I never set up any questions to be asked let alone provide the answers.  I have no idea what to do.  I've tried to contact apple, but all i get is some "tech" guy reading from a manual that the security is in place, blah blah blah, and that I must have forgotten my answers.  Putting this on me!  This is frustrating!  can someone help or at least send me in the right direction.  Thanks a bunch!

The Three Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • How can i change my security questions on iTunes?

    Hi
    how can you change your security questions on iTunes? This is so stupid and i cant remember any of the questions since i answered them a long time ago.. thanks in advance

    Go to:
    https://appleid.apple.com/
    Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, go here:
    http://www.apple.com/emea/support/itunes/contact.html
    to report the issue to the iTunes Store.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I

    i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?

    Dude same here

  • How to re-set my security questions

    I have gone through the steps to re-set my security questions because I forgot one answer but for some reason I am not getting the option to use the alternative email. Can anyone help?

    You need to use your rescue e-mail, not your 'alternative' e-mail.
    http://support.apple.com/kb/ht5312

  • TS1424 How do i reset the security questions for iTunes ?

    I have forgotten the answers to the security questions for ITunes .what to do?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • How can I change my security questions for itunes

    how can i change my security questions for itunes

    See Kappy's post here:
    TS3297 how to change or reset my security questions
    or the User Tip: https://discussions.apple.com/docs/DOC-4551

  • TS2446 how can you change your security questions on itunes?

    i have been locked out of my apple id on itunes, and i dont know how to change my security questions please help!!

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • How can I change my security questions in ITunes?

    I am trying to buy something for the first time on a new computer, and I forgot my Security Question answers. How can I change them?

    Start here: http://www.apple.com/support/appleid/
    Try the "Security and Privacy" link on the left.

  • HT4798 how do i reset the security questions in itunes?

    I had my iTunes account for the longet time now and I ugraded to an iPhone 4s. Now when I purchase and app, it asks me for security questions I used when I created the account 10 years ago! I tried looking everywhere on how to reset it but can't find any. Thanks

    call 1800 MYAPPLE and ask to speak to account security

  • TS1389 how do I reset my security questions for itunes

    Apparently I forgot the answers and can not redeem to purchase a song.  Totally frustrating!

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • HT201413 How do I reset my security questions for iTunes It is so annoying.

    I have been trying to reset my security questions so that I can purchase from iTunes store.  I have forgotten them and have had no luck resetting them even by following the steps on the apple website.  HELP!!!!!!

    Click here and request assistance.
    (75308)

  • How do i change my security questions for itunes!

    someone please help me! been waiting a day to get music/buy apps

    Click here for information. If you've forgotten the answers to the security questions and can't get them emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76599)

  • HT201303 How do you change your security question?

    How do you change your security question for iTunes?

    If you can remember them then you can login here and change them : https://appleid.apple.com
    If you don't know them and you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • HT201303 How do I reset my security questions?

    How do I reset my security questions in iTunes? It has asked me to answer my security questions since its my first time using my iTunes Store on my iPhone 5 and I forgot the answers.

    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • HT1311 how to change my security questions on itune

    How do I change my security questions on itunes?

    Hey Taddart,
         If you have your account locked for 8 hours, unfortunately you won't be able reset those questions until that time is up. I've even tried calling AppleCare, and they will tell you the same thing. What I would recommend is waiting until that time is up, calling AppleCare, and seeing if they can help you with resetting the questions.
    Hope this helps,
    Bryan

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