How do i shut down Microsoft Database Daemon and SyncServices Agent to install  Microsoft for Mac 2011 14.4.5 update?

Try to install Microsoft for Mac 2011 14.4.5 update on macbook air (mid 2013 unit).  Says must shout down Microsoft Database Daemon and SynchServices Agent.  there seems to be no way to do that. Please advise how to shut down so install can commence.

Hi,
Please take a look at this KB article, it talks about the exact issue. Try the solution there and see if it helps:
http://support.microsoft.com/kb/2482074/en-us
Also, you can start your Mac in safe model, this will stop those programs from loading. Then try auto-update in safe mode:
http://support.apple.com/kb/PH14204?viewlocale=en_US
This is the forum to discuss questions and feedback for Microsoft Office on Windows system, better to post your question to the forum for Office for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Thanks,
Ethan Hua CHN
TechNet Community Support

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