How do I sign up online bill viewing when my phone...

Hiya all
I want to set up my online account with so that I can view my bills and also my broadband usage online.  I can get past the first page asking me for my BT account number and email etc. but the second page asks for my phone number which I type in including the area code, it then tells me "please enter you full phone number including the area code."
I am entering my full number and my area code only thing I can think of is that my phone number is only 10 digits long including the area code.  How do I get around this? its rather annoying not being able to type a number that BT them selves supplied me with.
Many Thanks.
Solved!
Go to Solution.

Hi Dean,
Thanks for the post.  Are you still having problems adding your number?  This is odd as the online system should accept a 10 digit number.  Not to worry I can add this for you from my end.  I will need a few details from ya.
Please drop me an email to the email address in my profile. (click on my name and you will find the address under the "about me" section). Include your BT account details, the link to this thread and your online billing username.
Cheers
Sean
BTCare Community Manager
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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