How do i skip blackberry z10 setup?

hello guys,i just bought blackberry z10 and I'm trying to setup the phone for the first time.i connect to a wifi and the phone detects OS upgrade 668MB i agree and install updates,but lost connections after 2min.the phone remain on blue screen cant access anything,i have switched off and on it severally still the same problem.pls how can i skip this setup?pls i need your help
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Hi and Welcome to the Community!
Initial setup, including any forced updates by your carrier, cannot be bypassed. The only way to avoid it is to load the OS that is being pushed via AutoLoader (or a more recent one) instead, and then start over.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Download this file: [https://ftp.mozilla.org/pub/mozilla.org/mobile/releases/latest/android/multi/fennec-9.0.multi.android-arm.apk].
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How to install We Chatv and Line in my blackberry z10?

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Hi Siyabak
Welcome to http://supportforums.blackberry.com
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How to watch Live TV on BlackBerry Z10

can anyone help me out on this... how to watch live sports channel,entertainment channels on blackberry z10 device. Is there any application to watch live tv???if yes then from where I can download this app??
one more thing I am not able to download Uc browser , opera browser , Vlc media player in my blackBerry z10......
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Bukay wrote:
can anyone help me out on this... how to watch live sports channel,entertainment channels on blackberry z10 device. Is there any application to watch live tv???if yes then from where I can download this app??
one more thing I am not able to download Uc browser , opera browser , Vlc media player in my blackBerry z10......
Plzzzz help me on this..
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HELP! How to get BlackBerry 10.1 on your BlackBerry Z10

Hello,
I got the BlackBerry Z10 since a week and now I wanted to update it to the BlackBerry 10.2 Beta version. But the version is really bad and now I'd like to change back to BlackBerry 10.1. I downloaded the version 10.1 and wanted to install it but when I turn my phone back on there's a msg 'BlackBerry dev alpha update had ended...' any my phone wouldn't start anymore. I tried hard reset but nothing works...got BlackBerry 10.2 back on now.
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Solved!
Go to Solution.

OK thanks...let's see if I've understood.
1) You first attempted the OS Upgrade (which actually does not apply to your situation) by
Removing your SIM card
Disabling Location Services
Then conducted the 11 steps
At what step did it fail? And what was the exact and complete error message presented?
2) Next, as described in the post, you
Launched Link and connected your device
Selected "Reload Device Software"
What was the exact and complete error message presented please?
3) Finally, you followed the 11 steps, but somewhere along the way something went wrong...is there any way for you to be more exact in your description? What step number? What was the exact and complete error message presented?
As you can see, I've not needed any "specific words"...all I've done is cite from the post I linked you to, so as to try and elicit details that will be useful...
Thanks and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How to buy blackberry ~Z10 in the UK?

New in the forum - so hi to all
Just trying to express my disappointment with blackberry weird "business" plan.
Well - I have been trying to buy blackberry Z10 for quite some time now. First off blackberry internet shop - well - http://store.shopblackberry.com/store/bbrryeu/en_GB/pd/productID.288940400 phone is out of stock for a weeks now.
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As I can not wait for a monhts to buy a phone - am going for android .
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Hi, I bought my Z10 from Car Phone Warehouse about a month ago. Went into the local branch, ordered the phone and it was delivered to the store within 24 hours. I was previously on payg but changed over to a o2 monthly contract so got the handset for £159. I've had a quick look on CPW website and the phone shows as in stock. Have you tried ordering from them?
http://www.carphonewarehouse.com/mobiles/mobile-phones/BLACKBERRY_Z10/PPAY?colourCode=BLACK&gift=und...

Cannot synchronize my BlackBerry Z10 with Outlook 2007 on my Windows 7 Computer

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Maybe you can try this way:
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Guys,
Got a new Z10 a week ago, and for some unknown reason, it deleted all my emails from the past week. I went online to Gmail and it had deleted all my emails from the inbox - I had to find these in the 'all mail' function and put them back in the inbox. Any ideas on how to stop this happening?

Hey michaelPerthWA,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Do you have this email account setup in Outlook or another email program on the computer? If you start to receive emails on the webmail and your BlackBerry Z10, when does it usually delete the emails?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Must-know BlackBerry Z10 and BlackBerry 10 tips and tricks

Check out the following must-know BlackBerry Z10 and BlackBerry 10 tips and tricks to get the most out of your new BlackBerry 10 smartphone.
1) BlackBerry 10's Built-In Screen Shot Feature
Capturing a screen shot on a BlackBerry 10 device is simple. Just hold both the volume up and volume down keys simultaneously for a couple of seconds until you hear a shutter sound. Screen shots are saved to your BlackBerry 10 camera gallery.
2) Volume Up/Down Keys as Media Controls
You can use your BlackBerry 10 device's volume up and volume down keys to skip through songs in your music librery. To enable this feature, open your BlackBerry 10 Settings by dragging down from the top of your display while on your Active Frames screen or a home screen panel. Choose Settings from the dropdown menu and click System Volume. On the following page, slide the Music Shortcuts button to the On position.
3) Volume Up/Down Keys and the BlackBerry 10 Camera
You simply tap your BlackBerry Z10's display with the camera or video camera open to snap an image or start recording a video clip. But it's sometimes easier to use the volume keys. Just tap the volume up or volume down keys with the camera open to snap and image. And you can also use these keys to start and stop video capture when your camera's video mode is enabled.
4) Instantly Launch Voice Control
The BlackBerry Z10 can initiate lots of different actions based on voice commands thanks to its Voice Control app. And you can instantly launch Voice Control by holding your device's mute key for a couple of seconds.
5) Launch BlackBerry Camera from Lock Screen
BlackBerry 10 lets you quickly launch your camera application from its lock screen, a feature that can be valuable when you want to take spur-of-the-moment shots. A camera icon appears in the bottom-right corner of the locked display screen, and you can hold it for a couple of seconds to launch the camera app.
6) Advanced BlackBerry Hub Inbox Controls
The BlackBerry Hub is the central inbox for all of you various BlackBerry 10 application notifications and messages. You can access basic Hub controls by clicking the Menu key at the bottom right of your Hub screen. (The Menu key looks like three dots stacked on top of each other.) But you can also access some advanced BlackBerry Hub controls from the date bars that appear in the inbox stream at the start of each new day.
Just hold a finger on a date bar to bring up controls that let you skip to the start of the past day, the start of the next day, jump to the top of the BlackBerry Hub, jump to the bottom of your BlackBerry Hub or mark all prior messages as read.
7) Speedy BlackBerry 10 Navigation
The BlackBerry 10 OS can be broken down into three main components: The BlackBerry Hub; the Active Frames screen; and your application panels. You can do navigation through these components using a basic set of swipes and gestures. But you can also use the tiny slider tray that appears at the bottom of the Active Frames screen and all of your home panels. Just tap a specific panel in the slide to navigate directly to that panel without scrolling. Touch the Active Frames square, which is composed of four smaller squares, to jump directly to your active apps page. Or tap the Hub button, which looks like three horizontal lines on top of each other, to navigate right to the Hub.
8) See Your Battery Life Status as a Percentage
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9) BlackBerry 10 Boot Status as a Percentage
Whenever you restart or power up your BlackBerry 10 devices, a BlackBerry logo appears with a status bar that encircles it. The status bar shows you start-up progress, but you can also view that progress as a percentage number. Just hold your finger anywhere on the BlackBerry logo and a progress percentage appears.
10) BlackBerry Z10 Keyboard Tips, Tricks and Shortcuts
You can type special characters using the BlackBerry 10 virtual keyboard by holding your finger on top of a letter with associated special characters (e, a, i, o, u, y, etc.), and then sliding your finger over to the character of your choice.
Quickly sliding your finger downward from the top of your keyboard to its bottom cycles through the number and character screens so you don't have to tap the number/character screens button, which can slow down typing.
And you can delete an entire word instead of just individual letters by swiping leftward from the backspace key toward the center of your keyboard.
Click Her to know more

This could of been posted by JSanders already in his thread!
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Blackberry z10 screen

Hello blackberry! first off, just wanted to tell you how much i support you guys. I've had numerous blackberries throughout the years and i've even got others to support you haha. This latest release of the blackberry z10 is absolutely amazing! i love the os, the phone...it's perfect. So heres my issue. I recently bought your phone (not from my phone company so no warranty), and i got a screen protector to help prevent the need of the warranty. I put the screen protector on and this HUGE white and black blob appeared. I took the protector off and the black went away and most of the white did as well. However, there is now a bit of the white covering the screen that refuses to leave. It is VERY worrisome and i dont know what to do or how to go about fixing it. i've rebooted the phone, i've taken the battery out and left it, i've left it in rice for an expended period of time..but nothing. It appears as though this white is behind the screen because all of the writing and stuff goes overtop of it. Attached you'll find a pic of what i'm talking about. What do i do and please oh please tell me you can help out a poor broke student fix his favorite phone in the whole world! lol. I look forward to your response.

I can see the image fine.
Is the crescent shaped white blobs in the center of the screen?
I've not seen that before and I am afraid if you don't have a warranty, you're stuck.
Why don't you have any warranty?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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BlackBerry Z10 Error "The file cannot be played due to an unexpected error (10)"

Hope someone can help this one, I received a voice note through BlackBerry Messenger, after downloading I tried to play it and the following message popped up, "The file cannot be played due to an unexpected error (10)".
I received another file, 3GP format, tried to play it, same error pops up. I headed over to the music and video libraries, I could not see these 2 files. I connect my Z10 to the notebook and checked on my SD Card, I could see the files from were not named correctly e.g. VID 00001-20101226-1206 was named as VID 00001%20101226-1206 with the percentage symbol being the unusual thing I picked up. This was the case for both files.
I then modified/remaned the files replacing the % with a - (dash) symbol. The files were now visible and able to play through the Z10. I think there is a problem with the way BBM files are being saved especially the naming convention might be having an error/bug.
My OS release is 10.0.10.99, Version 10.0.10.738 with Build 455718. Is there a fix for this problem that is known? I checked but saw no posts where it was clearly addressed. Am I the only one experiencing this anomaly?
I have restarted the device but this does not resolve. I have attached a screenshot of the error sequence also showing how the file is named upon saving to my media library.
Attachments:
Z10 Error.png ‏287 KB

Hey runyamhere,
Thanks for bringing this to our attention.
To find the root cause of this issue regarding the media not saving the file properly, we will need to gather logs from the BlackBerry Z10.
I would highly suggest you contact your network service provider and ask to be transferred to BlackBerry so we can get a case number created so we can get the logs.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Blackberry Z10 saving and uploading issue

I got my blackberry a week ago, and I haven't been able to save files from the browser. When I click save, it doesn't do anything. I can't upload files to facebook or bbm straight from in the app either, I have to share them. I can only save images straight from the facebook app, and if I try to save while in the browser, nothing happens. This also happens when I'm trying to save other files such as applications.
Any help would be appreciated

vikasnrsaini wrote:
Team,
I've purchased a new Blackberry Z10 battery and charging bundle. But when i'm connecting it to my phone:
1. It displays message - "To charge you device faster, use the charger that came with this device".
2. The battery charging icon on the top left of the main screen is showing a red warning sign.
3. Phone battery is not charging at all.
Model: BlackBerry Z10
Model Number: STL100-1
Software Release: 10.2.1.537
OS Version: 10.2.1.1925
Build ID: 648923
Please suggest what can be the issue and how to resolve this problem.
Regards,
Vikas Saini
If its a genuine Blackberry battery and charger, get a replacement, if its a generic then get your money back.

Blackberry Z10 (SLT100-2) won't startup, no blinking red light and isn't recognized by PC

I have been using blackberry z10 which i bought from UK 1.5 years ago which was working fine so far. now, all of a sudden, my handphone's battery drained within 30 min, than started giving 4 short red flashing light within short interval. one of my friend using same model, bought from malaysia, he told me to unplug the battery and connect the device to directly wall charger. After i did that, flashing lights are gone and giving once red light each and every time i connect wall charger with my handphone. now i interchange the baterry wid charged one. it showing no lights even if i push the starting button. I already updated the latest os and using sideloader application named(mobile 1 market).
i now live in malaysia and also i got no receipt for showing this handphone to any BB care centre.
I already watched all the post and tried doing this steps..
http://www.blackberryos.com/blackberry-10-os/37518-how-install-leaked-os-onto-your-blackberry-10-sma...
but my phone got no connection to wallcharger, pc cable even any fully charged battery.
can you guys please help me out!!!

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If it fails, then redo it but increase the wait time in step 4 to 2 hours, and perhaps 4-5 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Very confused with blackberry z10

so i just got a blackberry z10 and I dont really understand how sms and emails work? So at first I selected keep messages forever, I then started receiving hundreds of emails (I then changed to 7 days as I have thousands of emails which i assume would end up on my blackberry and i dont need all just some), anyway I am assuming after 7 days the emails will get deleted right? If so does this apply for sms as well, will they get deleted after 7 days? Is there any way I can keep emails and sms forever without getting every single email I have on my hotmail account (which i have for over 10 years). Can anyone help me, am I doing anything wrong or is this how blackberry works now?

cccc wrote:
So at first I selected keep messages forever, I then started receiving hundreds of emails (I then changed to 7 days as I have thousands of emails which i assume would end up on my blackberry and i dont need all just some), anyway I am assuming after 7 days the emails will get deleted right?
Yes. Actually, what you're doing now different than past BlackBerrys is that your new device "syncs" emails with what is on your email server. So, the messages are really "deleted" but after seven days they just are not synced,
cccc wrote:
If so does this apply for sms as well, will they get deleted after 7 days?
No, does not apply to SMS... you were in the process of setting up your email account. Does not apply to SMS.
cccc wrote:
Is there any way I can keep emails and sms forever without getting every single email I have on my hotmail account (which i have for over 10 years). Can anyone help me, am I doing anything wrong or is this how blackberry works now?
No, if you sync "forever", you get everything.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How do i skip blackberry z10 setup?

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