How do I solve not being able to scroll or enter letters for search topics
I am having trouble scrolling while on the internet. Also having problems typing in letters for the search topic. What do I need to do to get this corrected. Have done virus scans daily for 2 weeks with no viruses found. Have also removed all cookies and deleted old files.
grammiemetts
You don't make mention of the system you are using and or whether you are using a wired or wireless keyboard and or mouse. Check to see if you can scroll or typing letters in other areas like the internet explorer search feature. If you cannot then it might be something to do with the mouse and or keyboard. Check your connections and maybe even uninstall the drivers for these devices then reboot your system to see if the reloading of the drivers helps solve the problem. In reality your scroller wheel on your mouse should allow this feature. Try this and repost back. I'll keep an eye out for your reply. Regards
I work for HP. When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
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Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
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