How do I solve this problem authorizing my Kobo reader?

When I click-on "Authorize Device" I get the following message: 'This computer is authorized without an Adobe ID' despite me having one.
When I then click-on create Adobe ID it takes me to the page with my existing Adobe ID.
When I enter my existing Adobe ID & password a message tells me I have no internet connection, when I do.
I'm going around in circles.
Please advise anyone.
Thanks

No I haven't. Adobe customer services are useless, they just refer me to the forums from which no-one has offered a solution.

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How do I overcome this problem authorizing my Kobo e-reader?

When I click-on "Authorize Device" I get the following message: 'This computer is authorized without an Adobe ID' despite me having one.
When I then click-on create Adobe ID it takes me to the page with my existing Adobe ID.
When I enter my existing Adobe ID & password a message tells me I have no internet connection, when I do.
I'm going around in circles.
Please advise anyone.
Thanks

No I haven't. Adobe customer services are useless, they just refer me to the forums from which no-one has offered a solution.

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Hi, Dave.
If you're using the BlackBerry browser, you can't configure anything to bypass the RIM servers. I believe you may do so by using the Opera browser, but I haven't tried it myself so cannot comment with authority.
I hope that clears up the issue for you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

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mostafa182 wrote:
... how I can solve this problem?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

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Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

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hi,
I see that I have a particulier abonnee of my ISP , which has closed all the ports for security reason and they don't want to open any of it 80,443 ect.
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The domain name in this instance is only used for remote access, and is seperate from the active directory domain name.
If your ISP blocks port 80 and 443, and you dont intend to use remote access anyway, the wizard will likely not complete successfully whether you have a valid domain name or not.
Robert Pearman SBS MVP
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Hey nocillado,
Thanks for using Apple Support Communities.
It sounds like you have 2 things you want to address. These articles can help you use iCloud with your existing Apple ID.
Get help activating your iPhone
http://support.apple.com/kb/ts3424
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Using the same Apple ID for Store purchases and iCloud (recommended)
Have a nice day,
Mario

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Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps.

How do I solve this problem authorizing my Kobo reader?

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