How do I start a tech support CHAT if I don't want to do the express lane?
I don't want to go through the express lane and talk to someone... I used to be able to start a chat with a tech support person, but there are no obvious links to find it.
Yes, I believe so — quite a while ago. It was only ever offered for certain products, and I don't think it's available for any of them now.
Similar Messages
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How do I initiate a tech support chat with Adobe Muse if I don't have a url?
How do I initiate a tech chat support with Adobe Muse if I don't have a url?
Hello,
Please follow the steps in the article to contact chat support for Muse.
http://helpx.adobe.com/x-productkb/policy-pricing/support-options-muse.html
Regards,
Sachin -
Can I buy Elements 12 from Adobe? their website only shows upgrade to Elements 13. Photoshop Elements
Amazon sells it
Amazon.com: Adobe Photoshop Elements 12 [OLD VERSION]: Software -
My Premier Pro software that I get from Adobe Cloud subscription, no longer RENDERS. How can I speak with Tech support to remedy this problem?
For several hundred productions, Pr CS6 worked perfectly for me. Now, for some unknown reason, when I attempt to render video, the render progress window continually shows more and more frames to be processed. Therefore when I get to 80% rendered it drops back to 70% and increases the total frames in the render.... over and over, so that I never get past 99% rendered... regardless of how long I let it process.
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how can i start to use i chat if it said my password is incorrect and i change it, but still appears that the password is wrong
Hi,
AIM
If this is a Name valid with the AIM servers the password has to be 16 characters or Less.
The Apple IDs from MobileMe and @Mac.com allow you to create (And prompt your for ) Longer passwords.
These Names are Valid with the AIM servers but they cannot process the password.
Use iforgot to Change the password to something shorter.
Googletalk
If you are using a Google ID then you have to enter your Google ID as it appears when you log in to the Google Web Mail Page.
The Mail App seems to allow the Endings (@gmail.com and @googlemail.com) to be used almost interchangeably where as the Jabber Server Google run for Google Talk is stricter (so iChat needs to be precise).
Also the chat option needs to appear in the Web Mail page.
If it does not it needs Enabling on you Google Account settings page.
8:10 PM Tuesday; July 5, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
How can I contact adobe tech support?
how can I contact adobe tech support directly?
It beats the **** outta me. I have been trying to find that out for days.
The customer support page keeps leading you back to the forum saying there are agents here that you can talk to about your problems.
I have posted a question and have yet to receive an answer. -
How to make a scroll animation constantly fixed after scrolling? I want the animation to Start when I scroll down, but I don't want the animated thing to disappear when I scroll up again.
I know how to start the animation by scrolling down, but I simply want it to stay there after it. Could you help me please, guys?Hi Tom,
There is no native feature in Muse to achieve this.
Regards,
Aish -
How do I know games and programs that become free?
I want to know the programs and games that become free first firstYou are allowed to have two activated installations so there should not be a problem having working installations on the two machines. If by chance you have somehow tied up two activations for the one machine you can have Adobe support help resolve that thru chat.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Now, I understand how the backup and restore the backup features function. However, if I don't want to transfer the music that I have on iTunes to my phone, how do I avoid it? How do I not transfer the music or take it out of my iPhone if it is already there? I really do not want any music on my iPhone because I have an iPod for that. Thanks. Hope someone can help.
When you connect your phone and start iTunes on the left side you will see your phone listed under devices.Click on te icon next to it that looks like a battery. Click on the music button at the top and uncheck the sync music box.
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I have been amazed from the Express Lane support. I have been asking information about how to store/push my iTunes music in the iCloud. The answer has been that iCloud DO NOT stores you iTunes music at all !!!!! Is this real ?
I am Mobileme user since the beginning and just bought OS X Lion and all necessary software to maximise the use of iCloud and now I have to discover that what has been advertised for months on the web is just ballsheets.Wow! It took you 3 week to come up with that ridiculous response?
Since I don't have access to the 11/13 web pages (my time machine is out of order), I can't provide that. However you know full well that iTunes Match has been live for the last 3 weeks, and it isn't "ballsheets."
As far as the "gift you may have to spend too much time on internet", it took you far longer to compose and post your whining rant that it would have if you just searched it with Google and got your own answer... -
How do you delete old music that it don't want anymore for the iOS 7 update. It gave me all the music I deleted in the past. I tried going to settings and turning off music from the past and it got rid of my music I recently purchased.
Hello there, Syd_ma22.
The answer to how to delete a song on your phone in iOS7 is found on page 62 of the iPhone User's Manual:
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Specifically:
Remove a song from iPhone. Tap Songs, swipe the song, then tap Delete. The song is deleted from iPhone, but not from your iTunes library on your Mac or PC, or from iCloud.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
I have on airport express that is 5 years old, I now have a new wireless router. I want to use the express just for air waving iTunes. How do I set it up?
Hello 84wvu,
It sounds like you want to setup your Airport Express to Airplay music from iTunes. I found an article with steps to help you get this setup:
Connecting to an existing Wi-Fi network, exclusively for iTunes music
AirPort Express used exclusively for AirPlay by setting it up in Client Mode.
Choose this configuration if the computer containing your iTunes library may be out of direct range of the AirPort Express, but is within range of the Wi-Fi network.
How to Set It Up
Connect your AirPort Express to your home stereo or powered speakers.
From your computer, join the wireless network. Use the AirPort status menu in the menu bar on a Mac. On a Windows-based computer, hold the pointer over the wireless connection icon until you see your AirPort network name (SSID), and choose it from the list if there are multiple networks available. Enter the network password, if necessary.
Open iTunes on your computer and choose the AirPort Express(es) you wish to stream music through from the speakers pop-up menu in the lower-right corner of the iTunes window.
I also recommend reviewing the sections titled "Some things you should know about AirPort Express with AirPlay" and "Things to consider before you begin" in the full article:
Wi-Fi base stations: How to set up and configure AirPort Express for AirPlay and iTunes
http://support.apple.com/kb/ht4587
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
How can I get a pdf. to open in Safari, all i'm getting is a new window with a black, blank page, instead of the pdf., and I don't want to save the file to the desktop, Safari didn't use to do that, and I don't have Adobe in the internet plug in folder.
Hi
Please take a look to this thread Re: Can I refresh the browser rather than open a new tab? -
've just upgraded to latest version of Firefox 4 and my Mac is only OSX.10.4.11 and now it won't open. How do I downgrade and get old Firefox back. Don't want to lose all my bookmarks. Why was I able to install in the first place. Very frustrated!!
You can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
You can trash Firefox 4.0 then re-install Firefox 3.6, it will use your existing bookmarks, passwords etc
Mozilla are working to prevent Mac users with non-compatible systems from getting the notification about Firefox 4, and also not displaying the "Download Firefox 4" button on http://www.mozilla.com -
I recently changed my apple ID but the old on is still on my iCloud account. The old address is dimmed on iCloud on my iPad so I can't change it. How do I change to the new address? I don't want to delete the account as I don't want to lose the pictures
To change it, you have delete the existing account. However you can avoid losing any pictures in the process. To avoid losing photo stream photos, save them to your camera roll (if not already there) before deleting the account. To do this, open your my photo stream album, tap Edit, tap the photos, tap Share, then tap Save to Camera Roll. (Camera roll photos are not effected by deleting the account.)
Then go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
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