How do I start up my computer when the screen is black after "waking" it up from sleep mode and/or turning it on from the shut down?
I really need help! I just got this MacBook Air almost two weeks ago. It is a refirbished one. Now lately, when I put it to sleep and then get back to it, it won't wake up. It just gives me a black screen and a running noise. Sometimes it does it too when I shut it down. And sometimes it will work fine as if it never happens-i move the mouse and the computer starts up. I am deaf and living on campus for school, so there is no chance for me to get some help through a simple phone call and there is no nearby apple stores or providers.
Please help me, I do not want to go back to my Dell computer.
Ronni.
I'm not certain but my new MBA 13...when in sleep mode comes back on from a black screen when I simply click on the left mouse button. Also, one time I did a SECURE EMPTY TRASH on files that totalled more than 1GB and it took so long that the fan kept increasing in speed so I pressed on the POWER button and the MBA shut...I was able to boot up with no problem. As a rule, I now only do secured erases for trash bin data totalling 500mb or less...anything above that gets a regular erase (dump).
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I'm not certain but my new MBA 13...when in sleep mode comes back on from a black screen when I simply click on the left mouse button. Also, one time I did a SECURE EMPTY TRASH on files that totalled more than 1GB and it took so long that the fan kept increasing in speed so I pressed on the POWER button and the MBA shut...I was able to boot up with no problem. As a rule, I now only do secured erases for trash bin data totalling 500mb or less...anything above that gets a regular erase (dump).
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Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
From Here
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I'm new to the MAC world. I turned my computer on from 'sleep' mode, and a window was up stating that the IOS disk was full; asked me to force quit, then it just froze. It's been 2 hours. Help! I'm worried about losing photos/videos of my children. Im not sure if there's something special I need to do once I turn it back on; in the meantime, its still on... which I'm afraid the picture on the screen will burn into the screen. Does that happen on iMac's? Thx!
Try a hard reset. ( holding Power til it restarts)
Once to your desktop. Click the Apple icon >> About this mac >> More info>> Storage
Once you see what you have the most of. Try to see what you can delete.
Open up any folder>>all files>> or buy an external to store more data.
Once deleting make sure you empty your trash.
If you are new and its a new computer, you might need to bring it to a store for further assistence.
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if your minimum term contract has expired then the hub is yours and any warranty has expired. your monthly payments then revert back to standard terms and any discount you had at outset has ceased. you then go on a rolling monthly contract and the benefit of keeping that is you can move to another ISP with 30 days notice or 14 days if using a MAC code with no cancellation penalty
in the vast majority of cases if you renogotiate a new contract you can get a better cheaper deal that you are currently paying but you then lose the ability to move at short notice without penalty
you can always phone the options team who are uk based and see what is on offer, including negotiating a new hub, and if you don't like the offer then don't accept 0800800030
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
I have a 5th gen nano, and I play it often on a aux. speaker. I would like the album artwork to display at all times while playing it here. Right now it plays for a few seconds on each song, and then goes blank. Can this be changed?
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After start-up from sleep mode, Mail 6.2 shuts down and needs to be rebooted
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Also have you found any way to mitigate these effects (i.e does it still happen if you go to the apple menu and choose the sleep command)
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After my Macbook goes into sleep mode it sometimes won't wake. The keypad lights up but the screen stays black. This problem has only occured after updating to OSX 10.7.2.
All I can do is switch off and restart. Then any programs I have not 'quit' all open.OK, I have a fix.
After spending about an hour online with Apple Care without success, I did a reinstall of the Lion OS. It fixed the problem. I was concerned that I would lose data or settings, but the reinstall was seemless and everything was the way it was before the reinstall except that the "black screen on wake" problem was fixed.
I started the reinstall before I went to bed and it was waiting for me the next morning.
Here is a link to the page on how to do the reinstall:
http://support.apple.com/kb/HT4718?viewlocale=en_US&locale=en_US
Hope this helps. -
Computer crashes when trying to awake from sleep mode
Hi, the last few days when I'm trying to awake my computer from sleep mode I can't do it from the keyboard (as set by me). When I push the power button the computer awakes from an unexpected shutdown.
Looking in the Event Viewer I see it logs the critical Kernel-Power event when the computer awakes from the shutdown.
The Kernel-Power log:
System
Provider
Name]
Microsoft-Windows-Kernel-Power
Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
41
Version
2
Level
1
Task
63
Opcode
0
Keywords
0x8000000000000002
TimeCreated
SystemTime]
2014-06-03T20:51:48.583628200Z
EventRecordID
770654
Correlation
Execution
ProcessID]
4
ThreadID]
8
Channel
System
Computer
Gil-PC
Security
UserID]
S-1-5-18
EventData
BugcheckCode
0
BugcheckParameter1
0x0
BugcheckParameter2
0x0
BugcheckParameter3
0x0
BugcheckParameter4
0x0
SleepInProgress
true
PowerButtonTimestamp
130463022411335780
The EventLog previous:
System
Provider
Name]
EventLog
EventID
6008
Qualifiers]
32768
Level
2
Task
0
Keywords
0x80000000000000
TimeCreated
SystemTime]
2014-06-03T20:52:08.000000000Z
EventRecordID
770649
Channel
System
Computer
Gil-PC
Security
EventData
23:50:08
03/06/2014
870
DE07060002000300170032000800C501DE07060002000300140032000800C501600900003C000000010000006009000000000000B00400000100000000000000
Binary data:
In Words
0000: 000607DE 00030002 00320017 01C50008
0008: 000607DE 00030002 00320014 01C50008
0010: 00000960 0000003C
00000001 00000960
0018: 00000000 000004B0 00000001 00000000
In Bytes
0000: DE 07 06 00 02 00 03 00
Þ.......
0008: 17 00 32 00 08 00 C5 01 ..2...Å.
0010: DE 07 06 00 02 00
03 00 Þ.......
0018: 14 00 32 00 08 00 C5 01 ..2...Å.
0020: 60 09 00
00 3C 00 00 00 `...<...
0028: 01 00 00 00 60 09 00 00
....`...
0030: 00 00 00 00 B0 04 00 00 ....°...
0038: 01 00 00 00 00 00
00 00 ........
Thanks,
GilWe do need the actual DMP file as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
We prefer at least 2 DMP files to spot trends and confirm the cause.
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
If you are using Blue screen view, who crashed, or a similar application, don't. They are wrong at least as often as they are correct
Wanikiya and Dyami--Team Zigzag -
Attempting to download IOS6 onto iPad2. Two minutes after download began, the screen went black. Over two Hours since download began and I still cannot get the device to power back on. Battery was 90% when download began. Is there a way to force the power on?
worked for me, then general software update showed "ios 7.0.4" is up to date. awful long and frightening update but all well that ends well. this Sleep/wake AND Home worked to shut off.
SergZak
Currently Being Moderated Re: black screen wont turn on
Oct 10, 2013 3:44 AM (in response to Apfelwurm)
The following is how to do a proper reset of an iDevice:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.
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