How do I stop HP Support Assistant from loading on boot?

I have a dvt6 Pavilion running Win7 (x64). Whenever I boot my computer, the HP Support Assistant pops up in the lower left-hand portion of the screen. While I am not interested in uninstalling the Assistant, I am not interested in having it run every time I boot. I have gone into Services and disabled the HP Support Assistant, and I do not see the related .exe file (hpsa_service.exe) in my Task Manager as a process. Is there another process that I need to disable (or tweak) to shut off the Assistant at boot time, or a specific setting in the Support Assistant I can set to prevent boot-time start?
This question was solved.
View Solution.

This is the message that pops up when I reboot my laptop. It shows up at the bottom right (note the task bar icons below the window). I click the "No" box each time, but that wouldn't affect the window.  The "HP Support Assistance" service was stopped by me on February 14, 2012, and is unchecked as a start-up service in msconfig.exe. Several others (HP Service, HP Quick Synchronization Service and HP Software Framework Service) do load and run at start. HP startup programs include Quick Launch Buttons and 3D DriveGuard, but these have been running for years at startup. I hope this is helpful.
Additional information: Using the Task Manager, it appears that the file related to the window is The file that starts at boot is C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPSFMessenger\HPSFMsgr.exe. At least one website has associated a file with this name with a virus; however, various malware checkers--including but not limited to Avast, IObit Advance Malware Fighter, and Malwarebits AntiMalware Scanner--have not identified this file as a threat.
HPSFMsgr itself does not appear to be a service, so I can't figure out if it is started by another service that starts at boot (it does not seem to be a dependent of the HP services that do start at boot). If further information is needed, let me know.

Similar Messages

  • Every time I start Firefox, the upgrade/signup page is displayed in one tabe while google, my start;up page s displayed in another. How can I stop the firefox page from loading every time?

    Every time I start Firefox, the upgrade/signup page is displayed in one tab while google, my start-up page is displayed in another. How can I stop the firefox page from loading every time?

    See these articles for some suggestions:
    * https://support.mozilla.com/kb/Firefox+has+just+updated+tab+shows+each+time+you+start+Firefox
    * https://support.mozilla.com/kb/How+to+set+the+home+page - Firefox supports multiple home pages separated by '|' symbols
    * http://kb.mozillazine.org/Preferences_not_saved

  • How do I stop apple support queries from filling my inbox? I've changed settings and I constantly get others questions filling my inbox every minute???

    What settings do I need to change so my inbox does not fill with apple support queries?

    Click here for the instructions on stopping the emails.
    (105321)

  • How do I stop Creative Cloud trial from loading when I open CS6?

    When I try to open CS6 a trial version of Creative Cloud opens instead.
    I cannot get rid of it!
    I do not want it!
    If I cancel the trial screen it closes CS6.

    Hi Brian Lowes,
    When you open CS6 the CC opens in trial mode. In the trial screen do you see any option to License this software. If yes, select License this software and sign in with your Adobe id and password. When prompted enter the CS6 key.
    Please let us know whether it worked.
    Regards,
    Romit Sinha

  • How do I stop all the messages from Apple Support Community

    How do I stop all the messages from Apple Support Community

    Go up to: Your Stuff > select Preferences > select Email Notification Preferences > change the bubbles to No's and hit the Save button.

  • How do I stop my MacBook Pro from making shortcuts on my desktop when I'm moving a folder

    So my question is,
    How do I stop my MacBook Pro from making shortcuts on the desktop when I'm trying to move the original photo, all I want to do is move a picture from a folder on the desktop without making a shortcut!

    Hi RockHazard,
    If you want to change the behavior of the Finder when moving files around you can use keyboard shortcuts.
    OS X: Keyboard shortcuts - Apple Support
    Way down under Finder shortcuts we find:          
    Command key while dragging
    Move the dragged item to another volume or location
    (the pointer changes while key is held)
    Option key while dragging
    Copy the dragged item
    (the pointer changes while key is held)
    Command-Option key combination while dragging
    Make an alias of the dragged item
    (the pointer changes while key is held)
    Best regards,
    Nubz

  • How do I stop my screen saver from coming on too quickly on my MacBook Pro 2012, How do I stop my screen saver from coming on too quickly on my MacBook Pro 2012

    How do I stop my screen saver from coming on too quickly on my MacBook Pro 2012

    MacBook Pro
    https://discussions.apple.com/community/notebooks/macbook_pro
    https://discussions.apple.com/community/mac_os?view=discussions 
    http://www.apple.com/support/macbookpro

  • How can I stop mail on iPad from going to next message when deleting an email?

    How can I stop the mail app from moving to the next message when deleting an email?
    I like to keep messages as new until I can take action on them, but this just makes an unnecessary step.  I do not have this problem on my iPhone, but I am still running 5.0.1 on the phone and have the new iPad 5.1 software.

    Hi furiousbalancing,
    With regards to deleting messages in Mail, you may find the following portion of the following article helpful:
    To prevent the next message from being automatically selected (and marked as read), hold down the Option key when you delete a message.
    Mail (Mavericks): Delete messages
    http://support.apple.com/kb/PH14900
    You can also use Command-Shift-U to toggle a message between Read and Unread (command should be the same in Mavericks):
    Mail (Mountain Lion): Keyboard shortcuts
    http://support.apple.com/kb/PH11679
    You can also close the Preview portion of the Mail window, which should then require you to double-click on a message to open it and have it show as read (it appears the double click on the seperator may no longer work in Mavericks, but you should still be able to drag it to make it disappear):
    Mac OS X Mail: How to show or hide the preview pane or mailboxes drawer
    http://support.apple.com/kb/HT2583
    Regards,
    - Brenden

  • How do I stop getting email notifications from Apple. I have checked all of the "no" boxes. Help!

    How do I stop getting email notifications from Apple support. I have checked all the "no" boxes. Help!

    https://discussions.apple.com/docs/DOC-3661
    Message was edited by: deggie

  • How do i stop the keychain window from popping up it is really annoying?

    How do I stop the keychain window from popping up, it is really annoying?

    What is the specific message you are getting?
    If it's asking for a password, then enter it and you should be good. If you don't know the password, then I would probably recommend reseting your keychain entirely. Your keychain keeps saved password for certain websites and programs but in my expereince the average user is not tremendously affected by reseting the keychain. It's just a matter at that point of reentering your passwords manually if you've gotten used to them populating automatically.
    Check out http://support.apple.com/kb/ts1544 for an article on how to reset the keychain.

  • HT204088 How do I stop a monthly payment from an app i purchase but no longer use?

    How do I stop a monthly payment from an app i purchase but no longer use?

    There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

  • How do I stop Logic Pro X from trying to load a 32 bit plug-in that's no longer installed

    How do I stop Logic Pro X from trying to load a 32 bit plug-in that's no longer installed?  I noticed it occurring on projects where I used Miroslav Philharmonik. I keep getting prompted when opening the projects. I uninstalled Miroslav thinking it would stop, but it didn't.

    Assuming you are talking about the boxed set of Logic Studio (Logic Pro 9) on DVDs the only solutions are to either borrow or purchase an external CD/DVD drive and use that with your new MBP.
    Amazon sells a very reasonably priced 'Amazon Basics' external CD/DVD drive suitable for the process...
    http://www.amazon.com/AmazonBasics-Portable-External-Optical-Drive/dp/B003M0NT1M /ref=sr_1_1?ie=UTF8&qid=1416924310&sr=8-1&keywords=CD+DVD+external+drive+amazon+ basics
    Do NOT try and copy Logic across from your Mac to your MBP using something like Time Machine or Migration Assistant... 99% of the time, doing so results in all kind of weird issues later on.
    Just install Logic pro 9 plus all it's content from scratch using the DVDs provided with Logic Studio Boxed set.....

  • How can I stop the E:/ folder from popping up?

    I would like to know how I can stop the E:/ folder from popping up everytime I perform an action e.g. transfering songs, and deleting songs from library.

    This is likely due to an extension. For example, the Web Developer extension has a setting to open the error console, and some mouse gesture extensions have been known to open the error console.
    To track down what extension is causing this for you, follow the procedure in this link - https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • How can I stop the Drudgereport page from autorefreshing? None of the standard answers work.

    How can I stop the Drudgereport page from autorefreshing? None of the standard answers work.
    ''locking - https://support.mozilla.com/en-US/questions/775159 ''

    Drudgereport includes JavaScript code that refreshes the page. You could disable JavaScript for the drudgereport site, that will stop it from refreshing. You can do that by installing the [https://addons.mozilla.org/firefox/addon/4922/ YesScript] extension which allows you to block JavaScript on sites that you specify.

  • How do I stop Serial "VISA Read" from giving me packets instead of available bytes.

    Dear Labvillians,
    Highlight:
    How do I stop serial "VISA read" from giving me packets instead of bytes?
    Background:
    I have a system that serially publishes 14 byte packets on a semi-regular interval.
    At busy times, the producer of these these packets queues the data, effectively producing super-packets in multiples of 14 bytes sometimes as large as 8 packets (112 bytes).
    My protocol handler has been designed to processes bytes, packets or super-packets.
    My application now has multiple devices and the order of message processing is critical to correct functionality.
    My observation is that the VISA read waits until the end of a packet/ super-packet before passing the data to the application code. (See Plot Below)
    My expectation is that VISA read should give me available bytes, and not get too smart for itself and wait for a packet.
    I have observed this on PXI, Embedded PC, cFP and most recently, cRIO
    I have experimented with the cRIO's Scan interface rate, which helps with reducing the packet backlog but doesn't resolve to sub-packet byte read.
    I understand that one solution is to Write FPGA code to handle it and pass the bytes through R/T-FIFO, and there are some great examples on this site.
    Unfortunately this doesn't help with non FPGA devices.
    I have also dabbled in event based serial reads but it is diabolical on vxWorks devices.
    Any Help is appreciated
    iTm - Senior Systems Engineer
    uses: LABVIEW 2012 SP1 x86 on Windows 7 x64. cFP, cRIO, PXI-RT
    Solved!
    Go to Solution.

    Sometimes Talking to yourself is helpful.
    I hope this is a useful Nugget for someone in the future
    iTm - Senior Systems Engineer
    uses: LABVIEW 2012 SP1 x86 on Windows 7 x64. cFP, cRIO, PXI-RT

Maybe you are looking for