How do I stop my 990Cse printer from printing in grayscale?

I can't get my printer to stop printing in grayscale. I have an HP Deskjet 990Cse. My OS is Windows Vista 32 bit. I have gone to Preferences, Advanced and under Document Options the Color Printing Mode is "Grayscale (8bpp)". I can't get the drop down window to open to change the option. The selection is grayed out. Any help will be appreciated. Thank you.

Hi there,
This article should cover the black and white issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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