How do I switch between number and alphabet on printer keypad when trying to connect new router.

HP wireless printer 6500 e709n
Have a new router.  Using the printer tools, and network setup, printer can find router but when I input the password using the keypad, alpha characters appears and therefore rejected.   Password is numeric.  The password cannot be changed because it is provided by ISP and is unchangeable, as far as I know.
I've checked the user manual and there is no mention of how to change between using the 6500 e709n keypad in alpha and numeric mode.

Hi hessvette,
When the keyboard appears on the printer display, there should be a ARROW pointing up or a TRIANGLE. Press that, and the entire keyboard changes into CAPS. To enter lower case you need to tap the appropriate letter key twice quickly. The first tap should show a capital and the second should show a lower case letter.
If it is an older type printer with a keypad then you would have to cycle through the letters and numbers. Lets say you want to enter the number '2'. Keep pressing the number 2 button. It will cycle through all the options for that button, ie A,B,C,a,b,c and the 2. You do the same for the other buttons.
I am sending a link for Installing the Printer on a Wireless Network.
Let me know if this helped.
Thank you,
I worked on behalf of HP.

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