How do i take over a computer on distance
Hello everybody in mac-world.
My friend has recently offered himself an imac. Sometimes he has a problem that he cannot solf and than he calls me. I have to go there and explain him. Is there a possibility that i could take over his computer true internet to explain him. So that he sees what i do ? I don't know how it works at all.
So please if possible can you explain it to me as simple as possible ?
thkx allready !
May the force of mac be with you !
Hi
I have to ask: "How are you going to achieve this if he has a problem with his internet settings?" for example. Templeton's already given you suggestions for the apps, two of which are free: The built-in VNC and LogMein Single Client.
Tony
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Remedies tried at suggestion of another technician:
Reduced zoom level in F.
Opened in safe mode & checked square icon in top right corner
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To the helpful frequenters of this forum:
Since installing Tiger and updating to 10.4.7 recently, I have experienced some major system slow downs on my computer. I am running a Titanium Powerbook G4 with 512MB RAM and 12GB free (from a 60GB hard drive).
My problems seem to center on Mail 2 app, which runs very slowly when accessing the IMAP server (a problem I never experienced with Mail 1 in the days of Panther). However, it extends to other applications: when launching iTunes and Safari, I often get a spinning beach ball and a 10-20 second hang that I never had before. Sometimes closing programs can take a long time. Force quit often does not respond, but for some reason pressing my laptop power key (as if to turn off the computer) helps to get things jump-started.
In my Activity Monitor, there is a Process called "kass" that is eating up anywhere from 20-30% of my processor. I think that this is connected to some sort of Key Access software that might have been installed on my computer for my college access, but I am not sure. Here are the details from Activity Monitor:
/Library/KeyAccess/KeyAccess.app/Contents/SharedSupport/kass.app/Contents/MacOS/ kass
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/usr/lib/libSystem.B.dylib
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/System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
/usr/lib/libobjc.A.dylib
/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCo re.framework/Versions/A/CarbonCore
/System/Library/Frameworks/Security.framework/Versions/A/Security
/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfig uration
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/Q D.framework/Versions/A/QD
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/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/HIToolbox
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/tmp/ipc1801548659-5307728
obj=0x01a2df08
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fram ework/Versions/A/Resources/Extras.rsrc
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Thank you very much,
MatthewThanks for your help, everyone.
I seem to have solved the problem. The "kass" function was linked to KeyAccess, an app made by Sassafrass. This app was installed on my computer by my University so that I could use certain programs (such as Adobe Photoshop) while on the school network by obtaining a key through the school Internet connection. For some reason this process started to take over my computer once I upgraded to 10.4.7, so I just removed the application from my computer all together. Now the hang-ups in other programs, as well as the IMAP email seem to be back to their old speediness.
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Matthew -
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