How do I take ownership of my external HD?

I'm having unbelievable problems with my external Verbatim HD. I've been using it for backup but using it is an incredibly nightmare which just leaves me bashing my desk and ripping my hair out...
Basically it mounts intermittantly. I'll plug it in and out 20 times and it'll appear in disk utility but the only partition is greyed out and if I try to mount it, disk utility just freezes for ages before saying "the disk could not be mounted".
Then if I ignore it for a while, occasionally I find it just mounts on its own. Sometimes it mounts straight away with no problems at all and other times it just won't mount.
I have been lead to believe that "Enable owners: no" on the disk might be causing some of the chaos. I was also told that to change this all I had to do was "get info" and change the permissions. Problem: Apparently I have no right to do so. On the permissions tab, it just says:
"Ownership and permissions: You can read and write"
That's it! No options, no more detail, nothing. Disk utility seems to have no tools to change this with. How the **** do you change it?
It's a FAT32 disk by the way, but I don't think that's the problem since on the occasional incidents when it does mount it works perfectly, no problems at all
Can anyone help? Is it possible to gain full control over an external HD?

It's a FAT32 disk by the way, but I don't think that's the problem since on the occasional incidents when it does mount it works perfectly, no problems at all
Fat32 doesn't have permission bits. The format was invented for a single use system where you had access to all the data.
My Fat32 get info says like yours, "you can read and write"

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    # Refer to the xorg.conf(5) man page for details about the format of
    # this file.
    # Module section -- this  section  is used to specify
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    # Section "InputDevice"
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    #    Driver      "mouse"
    #    Option      "Protocol"      "MouseMan"
    #    Option      "Device"        "/dev/mouse2"
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    #    Identifier "spaceball"
    #    Driver     "magellan"
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    #    Driver     "spaceorb"
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    #    Driver     "microtouch"
    #    Option     "Device"        "/dev/ttyS0"
    #    Option     "MinX"          "1412"
    #    Option     "MaxX"          "15184"
    #    Option     "MinY"          "15372"
    #    Option     "MaxY"          "1230"
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    #    Option     "ReportingMode" "Scaled"
    #    Option     "ButtonNumber"  "1"
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    #    Identifier "touchscreen1"
    #    Driver     "elo2300"
    #    Option     "Device"        "/dev/ttyS0"
    #    Option     "MinX"          "231"
    #    Option     "MaxX"          "3868"
    #    Option     "MinY"          "3858"
    #    Option     "MaxY"          "272"
    #    Option     "ScreenNumber"  "0"
    #    Option     "ReportingMode" "Scaled"
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    #    FontPath   "/usr/share/fonts/Type1"
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    #    FontPath   "/usr/lib/X11/fonts/100dpi/"
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    #    Option "RightAlt"    "ModeShift"
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    #    Option "XkbOptions"  ""
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        BoardName   "Unknown"
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        Monitor    "My Monitor"
        DefaultDepth     24
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            Depth     8
            Modes    "1280x800" "800x600" "640x480"
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        SubSection "Display"
            Viewport   0 0
            Depth     16
            Modes    "1280x800" "800x600" "640x480"
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        SubSection "Display"
            Viewport   0 0
            Depth     24
            Modes    "1280x800" "800x600" "640x480"
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    EndSection
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        Identifier "aticonfig-Screen[0]"
        Device     "aticonfig-Device[0]"
        Monitor    "aticonfig-Monitor[0]"
        DefaultDepth     24
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            Depth     24
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        FontPath    "/usr/share/fonts/X11/75dpi/:unscaled"
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        Load    "bitmap"
        Load    "ddc"
        Load    "dri"
        Load    "extmod"
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            Depth        4
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        EndSubSection
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