How do I talk to a human rather than your useless ...

Registered purely to register my fury at your appalling 0800 800 150 "service". I havent got my phone number - never used it, merely had it to get broadband - and spent about 45 minutes this morning clicking through endless robot menus waiting for the elusive "please hold to talk to an operator" or similar. Do you have an actual HELPline? 

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Similar Messages

  • TS1424 how do i talk to a human about over charging my acct!!!

    How do i talk to a human about over charging my acct!!!!

    You don't.  There is no telephone support for itunes.
    Humans, however, do answer the express lane and e-mail inquiries.

  • How do I talk to a human at Adobe?

    How do I talk to a human at Adobe? I need to verify my serial number.

    assuming this is pre-cc chat is faster, http://helpx.adobe.com/x-productkb/global/service1.html

  • How do you highlight multiple documents rapidly, rather than having to click on the document and on "command" one at a time?

    How do you highlight multiple documents rapidly, rather than having to click on the document and on "command" one at a time? Right now, when I'm trying to highlight documents to export, I have to click on each document individually. Is there a way to highlight one document while scrolling down the list until all desired documents are highlighted? I would like to rapidly be able to do this to save time when I am exporting or saving multiple files from my documents to an external drive, CD-Rom or cloud storage.

    Click on the first item
    Hold the Shift key
    Click on the Last Item.
    All the items in between will be selected.

  • I want to change the sharing and permissions of a large number of photos. How can I do this in bulk rather than one at a time?

    I want to change the sharing and permissions of a large number of photos. How can I do this in bulk rather than one at a time?

    Does this involve iPhoto in some way?

  • When I view the music on my iPhone in iTunes, how do I view this by album, rather than in a long list of songs?

    When I view the music on my iPhone in iTunes, how do I view this by album, rather than in a long list of songs?  When I view the music stored on my iMac, I get a choice to view by Songs, Artists, Albums, Composers, etc.  But I don't get any choice with the music on my iPhone.
    Its really hard to manage the music on my iPhone.  I want to quickly remove albums and add new ones.
    Is there a solution that I haven't seen?

    turboweaver wrote:
    When I view the music on my iPhone in iTunes, how do I view this by album, rather than in a long list of songs?  When I view the music stored on my iMac, I get a choice to view by Songs, Artists, Albums, Composers, etc.  But I don't get any choice with the music on my iPhone.
    Its really hard to manage the music on my iPhone.  I want to quickly remove albums and add new ones.
    Is there a solution that I haven't seen?
    Create a playlist, add/delete albums and sync this playlist.
    You don't need to manually manage the iPhone music to do this.

  • How can I use "t3://becluster:6001" rather than "t3://dcsv02,dcsv01:6001"

              I have 2 machines in a cluster (dcsv01 and dcsv02) (HP UNIX with weblogic server
              5.1 sp8) and 1 Windows PC with weblogic 5.1 sp10.
              I try to make a t3 connection between the PC and the cluster of machines.
              On the Windows PC I have the following configuration for the
              "c:\windows\system32\drivers\etc\Hosts" :
              171.1.70.61     becluster
              171.1.70.62     becluster
              where
              "171.1.70.61 is dcsv01 and
              171.1.70.62 is dcsv02 "
              If I connect my PC to the cluster with :
              hp.put(Context.PROVIDER_URL, "t3://dcsv01, dcsv02:6001"); :
              I have a great failover mechanism : if any of the machine (dcsv01 or dcsv02) are
              down the requests are routed to the other one.
              BUT!! If I connect my PC to the cluster with :
              hp.put(Context.PROVIDER_URL, "t3://becluster:6001"); :
              I have a not great failover mechanism :
              say that my windows hosts file looks like :
              171.1.70.61(dcsv01)     becluster
              171.1.70.62(dcsv02)     becluster
              then if dcsv02 is down then all requests are routed to dcsv01 and that is fine.
              BUT!! if dcsv01 is down then I got on my PC the
              "Bootstrap unable to get a t3 connection to dcsv01" exception and failover does
              not work. (not the way that it does with t3://dcsv01, dcsv02:6001 )
              So how can I use
              "t3://beclsuter:6001" rather than
              "t3://dcsv01, dcsv02:6001" with the same failover service????
              Thanks
              

              Thanks mike,
              In a UNIX or windows environment how can I get a DNS server that round robin?
              "Michael Reiche" <[email protected]> wrote:
              >You need to have becluster defined in a DNS that round-robins.
              >
              >Mike
              >
              >"Martial" <[email protected]> wrote in message
              >news:[email protected]...
              >>
              >> I have 2 machines in a cluster (dcsv01 and dcsv02) (HP UNIX with weblogic
              >server
              >> 5.1 sp8) and 1 Windows PC with weblogic 5.1 sp10.
              >>
              >> I try to make a t3 connection between the PC and the cluster of machines.
              >>
              >> On the Windows PC I have the following configuration for the
              >> "c:\windows\system32\drivers\etc\Hosts" :
              >> 171.1.70.61 becluster
              >> 171.1.70.62 becluster
              >> where
              >> "171.1.70.61 is dcsv01 and
              >> 171.1.70.62 is dcsv02 "
              >>
              >> If I connect my PC to the cluster with :
              >> hp.put(Context.PROVIDER_URL, "t3://dcsv01, dcsv02:6001"); :
              >> I have a great failover mechanism : if any of the machine (dcsv01 or
              >dcsv02) are
              >> down the requests are routed to the other one.
              >>
              >> BUT!! If I connect my PC to the cluster with :
              >> hp.put(Context.PROVIDER_URL, "t3://becluster:6001"); :
              >> I have a not great failover mechanism :
              >> say that my windows hosts file looks like :
              >> ..
              >> 171.1.70.61(dcsv01) becluster
              >> 171.1.70.62(dcsv02) becluster
              >> ..
              >> then if dcsv02 is down then all requests are routed to dcsv01 and that
              >is
              >fine.
              >> BUT!! if dcsv01 is down then I got on my PC the
              >> "Bootstrap unable to get a t3 connection to dcsv01" exception and failover
              >does
              >> not work. (not the way that it does with t3://dcsv01, dcsv02:6001 )
              >> So how can I use
              >> "t3://beclsuter:6001" rather than
              >> "t3://dcsv01, dcsv02:6001" with the same failover service????
              >>
              >> Thanks
              >>
              >>
              >>
              >
              >
              

  • How do I talk to a human who can help me?

    How do I talk to an apple person who can help me?

    There are no humans here. We are all aliens. If there still are humans at Apple then you can try calling them.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Apple - Support - Contact Apple Support.
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • How do I talk to a human about my billing?

    Anyone know how to talk to a human about billing questions?

    You don't.  There is no telephone support for itunes.
    Humans, however, do answer the express lane and e-mail inquiries.

  • How can I talk to a HUMAN?????

    I find Skype IMPOSSIBLE to use now. I have the latest Skype (6.3.0) for my system (OS X 10.9.5).
    I had a Skype name (SN1) for many years and used it successfully very rarely (<10) times, now I have lost PW. 
    SN1 is linked to my email (EM1).  My wife has a different Skype name (SN2), linked to the same email.
    If I enter EM1 I get my wife's a/c SN2 with no access to Skype name SN1.   
    Using SN1, I reset the password, but I could still never sign in with SN1. FAILURE-1
    So, I figured, I'll create a new Skype name, SN3, also linked to the same email EM1. I entered the
    PW. Got a confirmation from Skype that SN3 was ready for use. Tried to sign in a few minutes later, FAILURE-2 !!!!
    I need to talk to a human to fix this..  

    Hi, Pfrowat..., and welcome to the Community,
    Skype does not host a call-in service center.  However,  Skype does offer instant message chat: https://support.skype.com/en/faq/FA10656/what-is-l​ive-chat-support
    Here is another link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    Skype is aware of lingering and sporadic problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - this is important - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • How can I download to the desktop rather than preview, preview is a nuisance

    How can I download items to my desktop rather than "preview"? Preview is a nuisance.

    You can set up a default download location through your browser(s) Preferences.
    If you do not want Preview to open the files, do the following:
    Highlight your file>File>Get Info>
    In the Get Info window, scroll down to "Open with:"
    Select the application you want to open the file with.
    Click the "Change All..." button if you want to "Use this application to open all documents like this.”
    ==========================
    Short cut:
    Control mouse click (right mouse click if available), Open With...-> Other
    Pick Preview on a PDF document, and make sure to check Always Open With before hitting Open.
    Thanks to a brody for the above short cut.

  • How can I file at last location rather than location of current file?

    I have Abobe Reader X.  In the old Adobe, when I saved a file, it took me to the last folder I was in, not the location of the current file.  Thus far, I have not been able to find out how to get Adobe Reader X to do this.  I even asked work help desk for help and their solution to unclick 'Automatically save document changes to temp file' worked once. 
    Is it possible?  This is what I want.
    Example:
    I open file that is saved at Y:Scanned Files and save it at
    X:Dogs/Breeds/Hounds/Sighthounds/Basenjis.  I open the next file that is at Y:Scanned Files and click on File:Save As/PDF and window opens to save at Y:Scanned Files rather than at X:Dogs/Breeds/Hounds/Sighthounds/Basenjis, where I just was.  I want to save file at X:Dogs/Breeds/Hounds/Sighthounds/Afghans so instead of just one click, I now have to go through six.  Now imagine you have 30 or 40 documents you have to save.  That's minimum 180 clicks versus 30.  A big difference.  And if you multiply it further by daily and weekly, it's a lot.
    How can I get Adobe Reader X to open the 'save as' window at the last location rather than the current file's address?  I also have Adobe Acrobat, but can't figure out how to get it work in that either.
    I do not like Adobe Reader X.   Unfortunately, it got downloaded automatically at work. 
    Another complaint I have is when I have Adobe Acrobat open and I click on a pdf to open, rather than open in Adobe Acrobat, it opens in Adobe Reader X (which was not the case with the previous Reader).  If I want to open a doc in Acrobat, I have to go to Acrobat and File/Open, which is a pain.
    Another complaint is, why do you have 'save as' and then 'pdf' or 'text'?  This is another time consuming click I have to make.  Add it to the 180 I'm already making above and you can see why I'm extremely unhappy and frustated with this version of Adobe. 
    Please let me know if the above is feasible or not and if it is, how to do it.  If it isn't feasible, please make the above adjustments to Reader Y and put it out pronto.  Thank you.

    If you would like to contact one of the UK based BT Care Team who moderate this forum, they may be able to help you.
    They can be contacted using this link BT Care Team
    They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
    There are some useful help pages here, for BT Broadband customers only, on my personal website.
    BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

  • How To Display Image Dimension in Pixels Rather Than Inches

    I am using Photoshop CS3, which I'm still learning to use.  I want to see an open image's dimension (W X H) in pixels in the image's window/workspace.
    Right now, when I open a file it displays the file's Document Sizes in the lower part of the workspace (sorry, don't know the proper terminology).  Selecting the arrow next to this currently displayed information, I can then select Show>Document Dimensions.  However, it always gives the image's width and height dimensions in inches.  But, I want is to see these dimensions in pixels.
    How do I get the document's dimensions to be displayed in pixels rather than inches?  Thanks in advance.

    Oops!  Sorry about putting this in the wrong forum.  I'm using PS to edit images that I'm using within DW.  Hence, my (temporary) confusion.
    Anyway, yes, that solved my problem.  I appreciate the quick response.  Thanks!

  • How do you organise artistes by surname rather than forename?

    How do you organise iTunes library by artistes surname rather than forename?

    This requires a fair amount of work so you might want to consider how many artists you have before you decide to proceed.
    For each of the fields Artist, Album Artist, Album, Composer and Show there is an associated Sort field. When the main field starts with A, An or The, iTunes auto-populates the sort field so that, for example, The Beatles sort under B as Beatles.
    Say you want David Bowie sorted under B instead of D. The easiest way is to select a single track of his from the Songs or a list view, edit the sort fields where appropriate to Bowie, David and press OK, then right-click on the track and click Apply Sort Field > All Matching Fields.
    Repeat for each artist.
    If you enable the column browser you can work systematically through the Artist/Album Artist column fixing one artist at a time until you reach the end.
    I've done this for the authors of my books and audiobooks and also my classical composers, but I don't have the patience to do the rest.
    tt2

  • Can I somehow teach my 6th gen Nano to tell me how far I've walked in miles rather than "steps," by telling it how long each of my steps is?

    Using the pedometer in a 6th gen Nano:
    Currently, it (very accurately) tells me how many steps I've taken when I go for a walk. Works fine.
    Meanwhile, on my own, I carefully calculated how far each of my "steps" is (2.231 feet/step, in case you're curious).
    Thus, after each walk, I multiply the number of steps I've gone by 2.231 to get the number of feet I have traveled, and then divide by 5,280 to get the exact distance I've traveled in miles.
    While this system works fine enough, I'd like to avoid having to do a bunch of arithmetic after each excursion. So I ask:
    Is there any way to input into the Nano the exact distance of each of my personal steps, and then have the Nano automatically display to me the distance of a walk in mile units of measurement, rather than (or perhaps in addition to) simply the number of "steps" I've taken?

    I am working with the very same concept for my project and the auto fade in and out has messed everything up. If I hear or a fix I'll be sure to reply here to let you know!

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