How do i talk to apple regarding refunds on apps

pls help!!!

See http://support.apple.com/kb/HT1933, or you can email them here:
http://www.apple.com/emea/support/itunes/contact.html.

Similar Messages

Apple set my iCloud storage at $40 without asking or telling me. They won't let me contact them to fix that unless I pay for support. Nor will they let me downgrade. How do I talk to Apple?

Apple set my iCloud storage at $40 without asking or telling me. They won't let me contact them to fix that unless I pay for support. Nor will they let me downgrade. How do I talk to Apple?

Have you actually been charged? Did you convert from MobileMe? If so, you'll be automatically put on that plan, but revert to the free one when your current one expires.

How can I edit my apple ID in the app store the enable update some applications because it not my own that is showing

How can I edit my apple ID in the app store the enable update some applications because it not my own that is showing

It sounds like some apps were purchased using another Apple ID.
ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them. Apps can not be updated without knowledge of that ID and, more importantly, its password. Apple IDs can not be merged and purchases can not be transferred from one ID to another.

On my iPhone 6 how do I change iPhone apple id for the app store. it is in someone elses name?

hello I need help,
on my iPhone 6 how do I change iPhone apple id for the app store. it is in someone elses name?

Why is it in someone else's name?
Did you get this iPhone from that someone else?
If so they should have released the iPhone form their account before giving it to you.
All purchases made with that account will be forever tied to it and will require it to update in the case of Apps.
If nothing has been purchased, you can go into Settings->iTunes & App Stores->Apple ID and sign out of their account there , and sign in with your own.

HT204053 How to choose the rihgt Apple ID on the App Store when it keeps using a unfunctional one?

How to choose the rihgt Apple ID on the App Store when it keeps using a unfunctional one?

Are you saying you don't know how to sign out, then back in with the proper Apple ID to carry out the update?
iOS: Changing the signed-in iTunes Store account
http://support.apple.com/kb/HT1311

How do I change my Apple ID to update apps on my macbook?

My sister gave me her MacBook Pro (she got a new one) and now I'm trying to update iMovie on the App Store, but everytime I do it it says 'Updates are available for other accounts' and it says 'sign into (my sisters apple ID) to update applications for that account.
I made a new Mac account, and I signed in at the start with my own Apple ID, so if anyone can tell me how to update the iMovie??

That's a known problem and there's not other fix than using your sister's Apple ID. It happens because, when you first set up the computer, OS X, iMovie, iPhoto and GarageBand are registered to the Apple ID used to set up the computer, in your case, your sister's Apple ID.
Once you do that, you can only reinstall OS X and update iMovie, iPhoto and GarageBand with that Apple ID, not a different one. Also, you can't transfer purchases from other Apple IDs, and you can't buy the applications again to have them registered to your Apple ID because the App Store detects that they came for free with your computer

How can i talk with apple online

How can I find out if iPod is stolen

What To Do If Your iDevice Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if it is connected to the Internet by Wi-Fi or cellular. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. iCloud- Use Lost Mode
6. What to do if your iOS device is lost or stolen
7. 6 Ways to Track and Recover Your Lost/Stolen iPhone
8. Find My iPhone
9. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)

HT4061 How do you talk with apple about them making me change my password every time I try to add an app????

Why must apple require a password chane every time I attempt to purchase another app
<Title Edited By Host>

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

How do I get apple to refund unauthorised app purchases worth over $150

i have had unauthorised app purchases by an unknown person charged to my visa card worth over $150 in the last few days. I urgently need these to be reversed

Click here and ask the iTunes Store staff for a refund, or contact the card's issuer and dispute the charge.
(116684)

HT1933 Who do we contact regarding refunding in app purchases?

After reading throughout the day about the refunding of in app purchases made by my kids, I'm wondering who I get ahold of to start the ball rolling. My kids play Smurf Village and Dragonvale, along with that Charlie Brown app also. All of which have cost me a pretty penny because of the 15 minute window. I've always just lectured strictly and told them not to do it again. Kids will be kids.

As to requesting a refund, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to contact the iTunes Store and make your request.
Regards.

How do I change my Apple ID in the App Store?

I have two Apple ID profiles; one Canadian and one US. I want to only use my US Apple ID. In my iPad iTunes & App Store settings I can see that I am signed in under my US Apple ID however when the App Store prompts me to update apps, it request the password for my Canadian Apple ID and I can not find any way to change this.
If these Apps were originally downloaded from my Canadian ID and changing the App Store to my US ID would require me to download all my apps again then I would be happy to. I would be willing to delete my Canadian Apple ID if the is what it takes but I don't know how to do that either.

You need to delete those applications and then download them from the desired Apple ID. This may require repurchasing paid ones.
(103762)

How can I change my apple ID from the APP store so I can update my app? my computer is stuck with an old email and won't let me change it..

Hello, Im trying to upgrade Imovie and whatever app are about to update in the future, the problem is the my Imac is stuck with an old email on the APP store. I try to change it and nothing happen, when I put my apple ID it send me to change the password and what Im trying to do is to put my new email in the system so would be able to update my computer. You know when you press the update button a little box drop with your email and all you have to put is your password thats where my old email is stuck pls someone help me with that little problem i'll appreciate it... thanks

An Apple ID isn't necessarily "linked" with your email other than for recovery reasons. So, as long as you know the Apple ID password, an old email isn't catastrophic. Apple ID != e-mail.
Now, if it's really bugging you and you really want to change it, if you log in to http://appleid.apple.com and change your primary email address, this should update your Apple ID. There will be a couple hoops involved with this (i.e. verification of email change by sending email to rescue/alternate email. Alternate email can't be the same as the new primary. The new primary can't have ever been used as/with an Apple ID. etc...).

How do i change my apple id to update apps

I changed my apple ID however when I try to update my Iphone apps, my old apple id pops up and it asks me to enter the password. It has not updated the apple ID therefore I cannot update apps. Help?

Your dialog shows you are on iOS 5.1.1, so tap Settings App > scroll down to Store, tap > tap Apple ID: > Sign Out > Sign In. Make sure you have Wi-Fi connection or your Cellular Data is ON.

How do I change the apple ID that the app store is using?

I am suddenly unable to download or update any apps from my ipad2 because it is attempting to use an old apple id even though I have changed it in every setting that I can find on the iPad... I'm baffled, has anybody seen this before?

I am having a similar problem, except my ipad2 is using my wife's apple ID when I try to update my apps, even though my correct ID shows up everywhere I can find to check it. I have set my ipad2 back to factory twice and reloaded from ituneso and iCloud, but I still can't get rid of this issue. My wife has never used my iPad and did not change it. Both are cOnnected to wireless network at home. This seems to have started when apple started the iCloud servIce a few months ago. It also seems to have put some apps on my iPad that were on her iPad. I have spent ten hours trying to correct this and am ready to give up and consider that I will eventually have a $600.00 piece of worthless Chinese
Crap! I suppose I could spend money with apple to figure it out, but I believe they caused it and why should I pay them for something they caused? It's like dealing with Microsoft, not apple!

How do you change the apple id that your app store is using?

when i go into settings there is no app store in my settings and for some weird reason my app store is using my sisters apple id. can any one help me out?

There should be an iTunes and App Store setting in Settings. However, it the iTunes and App Store is hidden by Restrictions (Settings>General>Restrictions) that setting does not appear.

How do i talk to apple regarding refunds on apps

Similar Messages

Maybe you are looking for