How do I transfer all my files from a crashed mac to an external hard drive?

My computer started giving me troubles a week ago, and now it won't boot up at all. It just continually loads at the start up screen with the apple icon and loads for hours on end. I don't have access to another mac, but I bought an external hard drive a few days ago and I have no idea how to or if I can secure all my files.

Do you have your original install discs? Or start up discs for the OS version that is installed on your Mac?

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Bonjour,
C'est ma première intervention aussi je ne sais pas si je peux m'exprimer en français.
Je tente!
Lors du passage à Maveicks, j'ai basculé sur Thunderbird car je ne souhaitais pas utiliser POP mais Mail ne le permettait pas (du moins je n'ai pas réussi)
Aujourd'hui, je souhaite revenir sur Mail et, pour celà, je dois rapatrier toutes mes données de messagerie depuis Thunderbird.
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<Duplicate post closed for crossposting per the Verizon Wireless Terms of Service. See I need to transfer all old files to my replacement phone.for any replies.>
Message was edited by: Verizon Moderator

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matt stevenson wrote:
I have just bought, or rather my wife has just bought me a new Mac and I have downloaded the Yosemite Operating system.
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Near the bottom of the page.

How do I transfer all my files from a crashed mac to an external hard drive?

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